Overall, I like the final product and the installation seems fine. Every other aspect of the experience was unprofessional. I initiated contact with Gutterguard. First, the scheduler was obnoxious and unprofessional. The salesperson was over 1 hour late to our scheduled appointment. The sales pitch was very aggressive and they wouldn't quote me a bottom line or best price. Instead, as I kept saying no, they kept dropping the price. In the end, I ''saved'' almost 50% off their initial estimate. I still feel I was cheated based on what I learned others have paid for this service. After the sales pitch, the installers did not show up on the day they scheduled. The inspector was also a no-show when scheduled. (All this time I've taken off work to meet them at the house.) I never received an apology until after I contacted the general manager, Dave Messer. He was fine, but offered no additional discount or way to make things right. Overall, disrespectful and unprofessional.
Description of Work: GutterGuards were installed on 90 feet of previously installed gutters.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$1,750
KIM P.
07/2006
4.0
gutter repair
+ -1 more
Sales person friendly, professional. Fast service - sale on Saturday, gutters in on Tuesday. They look and work great. Charged as quoted - no surprises. Only issue was clean up - all the debris from gutters was dumped in yard and on deck. Took several days for them to come back out and clean up.
Description of Work: Had no-clog gutter covers installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,250
ANITA A.
06/2006
5.0
gutter repair
+ -1 more
THESE GUTTERS ARE VERY HIGH QUALITY & ARE GUARANTEED FOR LIFE. SO FAR, I HAVE HAD NO PROBLEMS WHATSOEVER WITH THE SYSTEM. EVERYTHING WORKS JUST FINE & THEY DO LOOK NICE.
Description of Work: THEY REPLACED MY WHOLE GUTTER SYSTEM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
06/2006
4.0
gutter cleaning
+ -1 more
THEY INSTALLED THESE GUTTERS ABOUT 3 OR 4 YEARS AGO, & THEY ARE JUST FANTASTIC. THE PRICE TO HAVE THEM INSTALLED WAS PRETTY HIGH, BUT I DO FEEL THAT THEY ARE WORTH IT. THEY COME WITH A LIFETIME WARRANTY FOR REPAIRS & CLEANING.
Description of Work: THE LAST TIME THEY WERE HERE, THEY JUST CLEANED OUT THE GUTTERS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutters,
Gutter Cleaning
FAQ
GUTTERGUARD DIXIE HOME CRAFTERS is currently rated 3.8 overall out of 5.
No, GUTTERGUARD DIXIE HOME CRAFTERS does not offer free project estimates.
No, GUTTERGUARD DIXIE HOME CRAFTERS does not offer eco-friendly accreditations.
No, GUTTERGUARD DIXIE HOME CRAFTERS does not offer a senior discount.
No, GUTTERGUARD DIXIE HOME CRAFTERS does not offer emergency services.
No, GUTTERGUARD DIXIE HOME CRAFTERS does not offer warranties.