About us
Business highlights
69 years of trusted experience
Services we offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.823 Reviews
Showing 1-23 of 23 reviews
Val D.
02/2018
replacement windows
+ -1 moreWent well. Good coordination with main contractor on larger job
Description of Work: Installed acrylic block window in wall where there was no window before.
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Yes, I recommend this pro
$1,700
Cheryl P.
08/2017
doors
+ -1 moreWent well.
Description of Work: came out to take door measurements.
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Yes, I recommend this pro
Cheryl P.
03/2016
replacement windows
+ -1 moreconsultaton, measured, removed the old door, replaced the frame and installed the new door. Painted t he frame.
Description of Work: Install door
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Yes, I recommend this pro
$450
Deborah B.
03/2015
decks
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
$1,960
Anne H.
02/2015
siding, replacement windows
+ 0 moreunknown
Description of Work: I don't think there's anthing left on my house that needs their products. Windows, sliding doors, aluminium gutters and siding. The first windows were almost 20 years ago. Only a door has ever had a problem and it was replaced quickly. Because they are a local owner run business the prices were reasonable. They actually looked at my house and thought about what work they had to do, instead of working off a formula or rigid list. This made their prices far less than the big box stores.
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Yes, I recommend this pro
$15
Max C.
10/2014
replacement windows
+ -1 moreWent well. We later purchased windows for another house from Gerald Jones.
Description of Work: Replaced all windows in house.
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Yes, I recommend this pro
$5,000
John C.
10/2014
replacement windows
+ -1 moreThey did a fantastic job which led us to purchase two additional entry door replacements, a storm door replacement along with decorative design under the windows. I actually wrote a letter to the local paper regarding the great work that this provider had done.
Description of Work: I had to get ahold of the manufacturer of my windows so I had someone who understood my windows. They recommended this Gerald Jones Company. He repaired the windows that were recently installed. The re did the outside clad of the windows.
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Yes, I recommend this pro
$1,200
Robert M.
09/2014
gutter repair, replacement windows, doors
+ 1 moreunknown
Description of Work: Put aluminum trim and new gutters on my house. They were the most reasonable quote I received and did a fantastic job. Several of my neighbors recommended them and I'm grateful they did. All around great to work with and I couldn't recommend them more strongly.
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Yes, I recommend this pro
$12,000
Tom M.
02/2014
siding
+ -1 moreFantastic. Very professional... left the area cleaner than they found it. Paid attention to the little details. Thoughtful. Easy to work with. Can't say enough good things about them. Will work with them again and again.
Description of Work: Replaced siding on house.
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Yes, I recommend this pro
$6,000
Madeleine M.
05/2013
gutter repair, replacement windows, doors
+ 1 moreI am pleased with the service I’ve received from the Gerald Jones Company. Todd, their salesman, arrived on time and is professional. Andy, one of the company’s installers, is very meticulous, polite, and professional. When I had issues with some of the replacement windows, they honored the warranty and repaired or replaced them.
Description of Work: I’ve used the Gerald Jones Company several times over the years to install replacement windows, gutters, and storm doors on my house. They also coordinated a garage door installation.
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Yes, I recommend this pro
Max C.
03/2013
replacement windows
+ -1 moreGreat. Lots of attention to detail. We were so happy that we have used Gerald Jones on several other projects. We have even used Gerald Jones to correct the work of other installers. I cannot say enough good things about the quality of the material, the workmanship and the integrity of Gerald Jones.
Description of Work: Gerald Jones did a full replacement of windows in our home.
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Yes, I recommend this pro
$5,500
Jamie L.
11/2011
replacement windows
+ -1 moreWe spent about $2000 or $3000 for their services. They did the work. They tried to make sure that we were happy, but we really had to stay on them. Some of their workmanship wasn't that good. We had to call them and we asked them to redo a couple of things. I would probably not use them again.
Description of Work: Gerald Jones Co replaced our windows about two or three years ago.
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$3,000
Judith H.
07/2011
replacement windows, doors
+ 0 moreExcellent---on all occasions. They are prompt, professional and the quality of their merchandise is wonderful. They're expensive----but well worth it. I never had any problem with them, they stand by the quality their work and their materials, they're a pleasure to work with.
Description of Work: On this occassion, I bought a storm door from them (with a detachable screen as well as glass) and had it installed. On previous occasions they have replaced my windows, glassed in a screen porch, and replaced the glass on an existing sunroom.
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Yes, I recommend this pro
$500
Lindsey B.
03/2011
replacement windows
+ -1 moreIt went really well and they did a great job. They were really efficient and very clean. They were very friendly. Todd gave us the quote and he was really helpful in helping us make the decision.
Description of Work: We used Gerald Jones Company for eight windows.
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Yes, I recommend this pro
$3,000
Jamie L.
08/2009
replacement windows
+ -1 more130069549420090818
Description of Work: 130069549420090818
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Yes, I recommend this pro
$2,000
Rick A.
04/2009
egress windows, doors
+ 0 moreAfter talking with many of our neighbors in Homestead Heights, we found that they all felt the same way. The original owners of Gerald Jones did great work and the prices were fair, BUT since Todd Mann has taken the helm, it has changed dramatically and for the worst. I could not in good conscience recommend this company to any one for anything. If you decided to go with them, you will have problems, and resolving them will be a bad experience on top of that. I highly recommend you seek out another company. Do not be lured in by charm thinking your going to get honest, good work. We paid a premium price and paid in full before the work was done, they delayed our install by weeks and to date have not treated us with respect or shown the professional courtesy that should have been at this level of pricing and this type of work. Buyer Beware.
Description of Work: We contracted with Gerald Jones to remove the Miami aluminum original windows in our 1956 ranch, to install new sliding, tinted, low E windows, plus an 8 panel steel front door and to install a glass door where a window was as a new back door. We asked that the brick and bead board paneling be left for future remodel projects and that the peep hole be in a specific place. Due to poor communication and follow with the owner/estimator-NONE of our requests were met. We had many issues with poor work concerning the install, the caulking was not correct, the venting for the rain on the windows was not correct, etc. It was one problem after the other. Over a year later we purchased a new home and our metal front door was horrible scratched by the movers, we called Gerald Jones, as they installed the door to fix the scratches-again very poor work, the man who did the work left the windows open in the house-the paint job was awful, it had to be repainted 3 times and still does not look good. The painter got paint all over the peep hole and the dead bolt and door knob. The door knob and dead bolt had to be replaced, they have not replaced the peep hole yet. They did not re-key the back door to the front door when they installed the new dead bolt and door knob, we had to call a lock smith on a Friday evening @ 5:00 pm and pay for it our self. They did repay for the lock smith, but still have not replaced the peep hole. They had to come back to fix where they improperly reinstalled our existing Pella storm door at the front door, it still is not right.
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$10,000
Response from Gerald Jones Company
Tess Mangum O.
02/2009
replacement windows
+ -1 moreGood, quick, but well done. Site visit for estimate, estimate via email and full repair all came within 2 weeks max.
Description of Work: Tore out alot of rotten exterior window frame/seal wood, repaired damage and replaced a few of the old metal siding panels with new ones.
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Yes, I recommend this pro
$455
JOAN P.
05/2007
gutter repair
+ -1 morePunctual. Professional and a thorough job. Always receptive to answering my questions.
Description of Work: Gutter guards installed.
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Yes, I recommend this pro
ANN N.
04/2007
gutter repair
+ -1 moreThe thing that stood out the most is that I had asked for 5' downspouts and they came out very punctually to do the gutters. They were very professional, but they forgot to put the downspouts on. When I discovered that I called Gerald Jones immediately and he not only came out the same day to put on the downspouts, but he also extended the feet out from my house without costing anymore money. After that was done the head of the company called me to to make sure that everything was ok and he apologized profusely.
Description of Work: They replaced the old gutters with new seamless aluminum gutters and also put downspouts on them.
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Yes, I recommend this pro
$1,500
Tonya H.
08/2006
gutter repair
+ -1 moreI would recommend them to my friends. I would use them again in the future.
Description of Work: Gerald Jones Co. repaired improper gutter installation by another company on an addition to my house. The first contact was by an estimator a few days following a phone call to the company. This man was professionally dressed, and very nice. He sent a contract in the mail which I signed and sent back with a 25% deposit on the work. The workers sent to do the repair were nice and efficient. It hasn't rained yet which will be the true test but the hose on the roof test showed the repair was successful.
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Yes, I recommend this pro
$400
JASON F.
07/2006
gutter repair, replacement windows
+ 0 moreThey did excellent work for a fair price. There were no problems at all. The sales person was very polite and specific about the work they would do.
Description of Work: They added about 20 storm windows onto wooden double hung windows. They also repaired gutters on a separate job.
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Yes, I recommend this pro
$2,500
06/2006
replacement windows
+ -1 moreHE WAS A NICE GUY AND WAS VERY HELPFUL ABOUT ANSWERING QUESTIONS AND CONCERNS I HAD ABOUT THE WINDOW. HE WAS VERY HONEST WHEN IT CAME TO PRICING AND SERVICE.
Description of Work: HE REPLACED A LARGE WINDOW IN MY HOME.
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Yes, I recommend this pro
$300
JOHN C.
06/2006
replacement windows
+ -1 moreI CHECKED OUT THEIR PREVIOUS WORK BEFORE I HIRED THEM. YOU DON'T JUST JUMP OUT AND HIRE A COMPANY YOU KNOW NOTHING ABOUT. EVERYONE I ASKED ABOUT THEM WAS TOTALLY SATISFIED, SO I FIGURED I WOULD BE TO, AND I WAS.
Description of Work: THEY INSTALLED 14 WINDOWS AND TWO STORM WINDOWS.
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Yes, I recommend this pro
$5,000
Contact information
1909 Garland St, Durham, NC 27705
www.geraldjones.comService hours
Monday:
8:30 AM - 4:00 PMTuesday:
8:30 AM - 4:00 PMWednesday:
8:30 AM - 4:00 PMThursday:
8:30 AM - 4:00 PMFriday:
8:30 AM - 4:00 PMLicensing
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Gutters,
Doors,
Siding,
Egress Windows,
Decks and Porches,
Sunrooms and Patio Enclosures,
Lighting,
Fencing,
Awnings
FAQ
Gerald Jones Company is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 4:00 PM
Tuesday: 8:30 AM - 4:00 PM
Wednesday: 8:30 AM - 4:00 PM
Thursday: 8:30 AM - 4:00 PM
Friday: 8:30 AM - 4:00 PM
Gerald Jones Company accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Gerald Jones Company offers free project estimates.
Yes, Gerald Jones Company offers eco-friendly accreditations.
No, Gerald Jones Company does not offer a senior discount.
No, Gerald Jones Company does not offer emergency services.
No, Gerald Jones Company does not offer warranties.
Gerald Jones Company offers the following services: Vinyl, James Hardie fiber cement siding, replacement windows, custom-built patio covers, deck and porch enclosures, carports, storm doors, entry doors, gutters and down spouts, awnings, screen, sun rooms & porch enclosures.
Contact information
1909 Garland St, Durham, NC 27705
www.geraldjones.comService hours
Monday:
8:30 AM - 4:00 PMTuesday:
8:30 AM - 4:00 PMWednesday:
8:30 AM - 4:00 PMThursday:
8:30 AM - 4:00 PMFriday:
8:30 AM - 4:00 PM