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Flooring by Design

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation,

About us

Flooring by Design LLC specializes in the professional sales & installation of all your floorcovering needs. Flooring By Design is the best choice for flooring installation & repair in The Triangle & beyond. We offer quality, turnkey service & all of our certified technicians are industry experts. 7 employees.

Business highlights

43 years of trusted experience

Services we offer

Installation & Repair – Hardwood Floor, Carpet, Tile Floor & Wall. Hardwood Floor Finishing. Vinyl Floor Installation. Carpet Cleaning. Tile Regrouting. Ceramic Backsplash.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.736 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
14%
3
8%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-36 of 36 reviews

Ed C.
05/2016
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Good job. Could have exceeded my expectations but didn't. Would consider using again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carole L.
06/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Sold us wall to wall carpeting for 3 bedrooms and hall. GOOD QUALITY CARPETING AND AS WELL WORKMANSHIP IN LAYING THE CARPET. THEY DID IT ALL IN ONE DAY, MOVED ALL THE LARGE FURNITURE, AND WERE PLEASANT AND PROFESSIONAL. |My only issue was that it is a small operation and had a limited number of choice of carpet. I could not find what I had had before (LARGE WEAVE BURBER), but several other places also told me it wasn't made any longer. I went with the smaller weave burber an am quite pleased with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

James R.
04/2015
4.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Carpeted stairs and one upper room, removed old carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

SILVIA B.
03/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Darlene W.
06/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Charles C.
12/2012
5.0
hardwood floor
  + -1 more
The team did all that they promised. They were punctual and worked very long hours. The actual job took a couple of days longer than the salesperson originally proposed. Overall the team did great work with a high degree of professionalism.
Description of Work: Lower level floors were stripped and refinished. The family room carpet was removed and hardwoods were installed.The team removed all the furniture as well as appliances and stored in a padlocked trailer and my garage. Upon completion, they returned all furniture properly.they checked in with us roughly a week later to touch up the floor and to ensure that we were satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara G.
11/2012
5.0
hardwood floor
  + -1 more
Fantastic! Fantastic! The folks at Flooring By Design surpassed our expectations. From the sales manager Heath to Chris the owner to Jason and the crew - we cannot say enough good things about this company - they did a wonderful job and are extremely professional and helpful. We highly recommend them!
Description of Work: Floors were sanded and refinished throughout the entire main level of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Erika J.
11/2012
4.0
carpet installation, flooring contractor
  + 0 more
The representative from Flooring by Design was very pleasant. My only complaint really is that I still haven't seen the quote. So I am going with someone else. Still very pleasant. Had she actually given me a piece of paper with the actual quote I would have gone with them. I would not take a quote from her in the future.
Description of Work: I got an in home estimate from Flooring by Design. She wrote the estimate down on a piece of paper. It is not an official quote and I have not received the official quote yet. It was for laying carpet in the master bedroom.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$1,200

linda R.
09/2012
4.0
hardwood floor
  + -1 more
The young man that came to our house was extremly polite and professional. He answered all our questions & addressed our concerns. He was one of 3 bids. As soon as he left our house we were 99% sure this was who we would hire even though we had one more bid to get. Then the bids came in & his bid for a tile floor in a small bath was $1800. I called & questioned this, he advised this was an error & the correct price was $1178. Then the other bids came in & he was hundreds if dollars off. I called him again & this time he came down to $700. I don't know what the issue was because his bid for the hardwood floor was in line with everyone else. That being said, we went with another company that did the bath for $500. I think we would hire this young man but do have a few reservations regarding the high bid.
Description of Work: Estimate for installing hardwood flooring.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie B.
03/2012
5.0
flooring contractor, hardwood floor
  + 0 more
Job was very well done!
Description of Work: Chris and his team fixed the issues of crowned joists and was able to level the floors to install the laminate flooring. His team was very professional and courteous. They came in and finished the job, cleaned up and moved furniture back into place. Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

amy R.
02/2011
5.0
flooring contractor, hardwood floor
  + 0 more
Excellent service--on time, on budget, moved my furniture as well. Great job overall.
Description of Work: Installed new hardwood flooring throughout most of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,500
    • 1
    • 2(current)

Contact information

PO Box 71620, Durham, NC 27722

http://www.flooringbydesignnc.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Trade License Number
7795-149763
Trade License Locale
durham, nc
Trade License Authority
city of durham, nc
Trade License Expiration
12/31/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Cleaning

FAQ

Flooring by Design is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 1:00 PM

Flooring by Design accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Flooring by Design offers free project estimates.
Yes, Flooring by Design offers eco-friendly accreditations.
No, Flooring by Design does not offer a senior discount.
No, Flooring by Design does not offer emergency services.
Yes, Flooring by Design offers warranties.
Flooring by Design offers the following services: Installation & Repair – Hardwood Floor, Carpet, Tile Floor & Wall. Hardwood Floor Finishing. Vinyl Floor Installation. Carpet Cleaning. Tile Regrouting. Ceramic Backsplash.

Contact information

PO Box 71620, Durham, NC 27722

http://www.flooringbydesignnc.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM