Durham Painting Co

Our first complaint is we feel much more could have gotten done in a shorter amount of time if full days worked. Showed up around 10 and gone before 3. We have a new born baby which I understand is not Mr. Sanders problem, however we asked him to remove wallpaper in 2 bathrooms and our kitchen that had a minute amount of wallpaper. Obviously repair and paint were next step for existing sheetrock. Myself and wife cannot understand why he couldn't break this work up and do one bathroom at a time. Baffles me and my wife. Thank Goodness we have a camper hooked to water, sewer and electricity to allow us to bath and care for our 3 month old. Considering he spent almost a week painting bathrooms not that large in square footage and a kitchen that only needed approximately 50sf of painting. I wish I knew how to post pictures of wood left unstained on our back porch. Mr. Sanders depended on me to remove his waste and provided little to no supervision over his help. The most appalling work was to find he used a flat sheen in our bathrooms and kitchen. Not sure where he learned to paint but as a homeowner I feel myself and others know semigloss or gloss is preferred for cleaning and preventing water saturation in sheetrock. Not sure if eggshell is rated for kitchens and baths but would have been more satisfied with this than a flat sheen.

He showed one day early for our initial consultation when I was at our rental house overseeing some foundation work. He expressed some frustration and did not apologize for the error. The other 3 contractors I lined up for the same day he was supposed to arrive all knew what day the appointment was on. Anyway, he finally showed a few days later. He assessed the work and said it would not be much. He said he was pretty busy.I assured him that as long as the work was done by mid-August(6 weeks later) that would be fine. Also, since he had painted the house just months before for the previous owner I asked him what paint color he had used. He said he did not know and that he did not keep records of paint colors. He told me I could just take a board down to a paint shop and they could match it. Um... isn't that your job Scott? Contacted Scott via email July 19th to let him know that 3 more rotten boards plus a rotten fascia board were discovered. He had missed them during his assessment. No response. Contacted Scott via phone on the 22nd. No response. Emailed Scott again on the 26th. He finally responded with 2 quick lines that avoided my question and he wrote, "sorry about the delay getting back to you. I should be able to take care of it mid August as planned. See you then." Emailed him again on August 14th to get an approximate arrival date. No response. Called on the 15th and 16th and asked that he please respond. No response. My fiance called the 17th and he finally responded. He promised that he would be there in the next few days or by the absolute latest the following Tuesday. She asked that if he could not make it then to at least call or email and tell us as much. I was skeptical and called him to tell him that he needed to coordinate with me since I needed to show him the 3 new boards that needed replacing(2 floors up). You guessed it...no response. Monday evening he still had not arrived or communicated with us, so I called and let him know that I had to hear from him before he arrived and that I was " having a tough time controlling my temper at this point." Of course he no showed Tuesday and did not contact us. So I left a voice mail explaining that "he should contact me immediately and that if he did not he would deal with the consequences. " This review is "the consequences". He finally did show on September 4th and did a poor and incomplete job. Needless to say I now need to hire another contractor. Hire him at your peril.

What a great experience! Scott and his team were prompt and finished exactly when promised. Even returned with extra touch-up paint so we could have some on hand. I've already recommended him to friends and have him pricing out another project!

He does quality work, is reasonably priced and honest. He is a really nice guy. I have used him many times for many different things.

OUR EXPERIENCE WAS VERY POSITIVE. THEY WERE RECOMMENDED TO US FROM OTHER PEOPLE AND WE ARE GLAD WE LISTENED. WE REALLY ENJOYED THE FACT THAT IT WAS AN ALL FEMALE CREW.