Double A Roofing

Roofing

About us

Family owned business with over 10 years of experience handling all your Roofing, Siding, and exterior residential needs. https://doublearoofingnc.com/

Services we offer

Family owned business with over 10 years of experience handling all your Roofing, Siding, and exterior residential needs.

Photos of past projects

Reviews

4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 1-16 of 16 reviews

Jerry L.
12/2024
5.0
roofing
  + -1 more
Michael showed up as scheduled and performed the repairs to the roof I asked for.
Description of Work: On the roof there was some wind damage. Four tabs had been blowoff and a shingle was in bad shape. The shingle was replaced and the missing tabs were replaced as a repair.
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Chris R.
12/2024
5.0
roofing
  + -1 more
Extremely knowledgeable and professional. I recently had a large job for double A roofing, and the entire operation was smooth and efficient. They cleaned up the area extremely well after the job was complete. Highly recommend!
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31,000

Joni J.
12/2024
5.0
roofing
  + -1 more
This rating is too low for the service I received from Double A Roofing. I knew nothing about replacing my roof and I did do research. However, Aaron helped me through the process. From water dripping from me ceiling to sending information to lower my insurance. His staff was courageous and very polite. Cleaning up was impressive especially with the mess it makes. I would recommend this company to family and friends. I trust Double A Roofing. Thank you Aaron
Description of Work: My entire roof needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Debbie K.
11/2024
5.0
roofing
  + -1 more
Aaron was professional and courteous in his discussions and explanations of the roofing issue. While the roofing issue was a small job he eagerly stated he would order the material and once it was received the repair was completed. I am quite pleased with the workmanship as well as his respect of my property.
Description of Work: In heavy rain the water ran off the side of the shingles, onto the drive and eroding the mulch and soil of a flower bed. After Aaron's inspection he suggested, and I agreed, to have a diverter installed along the side of the shingles directing the rain into the gutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Cassidy P.
08/2024
5.0
roofing
  + -1 more
Aaron did a great job inspecting the place and determining the issue that we thought was a leaking roof was instead a condensation issue. He provides us with helpful tips on how to prevent the issue for the future.
Description of Work: Roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick L.
07/2024
5.0
roofing
  + -1 more
Aaron and his team did a phenomenal job replacing my roof. They were quick and the work they do is top notch. He helped us navigate the insurance process and his communication was great.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ozzie D.
07/2024
5.0
roofing
  + -1 more
I called for estimate Arron responded and was there next morning. He inspected roof on the outside and inside. He went in my attic and showed me his findings with flashlight. Arron inspected my chimmey and advised the best option to fix it and his crew fixed my siding that had come loose from 20 plus years of wind and deteriorating. Arron sat me down and explained EVERYTHING in the estimate down to the materials used and the type of premium shingles he uses that alot of homeowners are not familiar with.. Arron explained how the work would be done and when. I was scheduled for 2 to 3 weeks out, but Arron explained he may call to do it earlier, if weather stopped him from doing a larger job, he would fit me in. He did and Arron completed my roof from estimate to completion in 6 days. His crew completed my job in one day. Arrons crew arrived 7am and was gone before 5pm with not a clue they was even there, other than my new roof. All debris was gone. Arron arrived before 7am and set up his dump trailer and made sure parking and access was safe for his crew. Materials arrive before or with crew and I got out of the way. Arron had a 12 man or more crew that was rolling. Arrons crew fixed my siding on my chimmey while replacing flashing and recommended me getting a chimmey cap for my very large chimmey, but assured the flashing and roof will not leak, of I don't. I chose the upgraded shingles and the work is beautiful, but most importantly, no leaks. This was a important deal for me and my family. Having a older home and this was my second roof job, Arron made this process smooth as butter. It was a pleasure to deal with this company. Thank you Sir. Ozzie Day God bless.
Description of Work: I needed full roof replacement and rotten wood replace. (8 or more sheets of real plywood used.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Shriarjun S.
05/2024
5.0
roofing
  + -1 more
Very responsive. Offered availability right away. Did a great job with my roof maintenance and repair. Highly Recommend.
Description of Work: 2 vents replaced on the roof and preventative maintenance done on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Zach C.
11/2023
5.0
roofing
  + -1 more
Aaron and his team exemplify professionalism and efficiency in every part of the jab. Their knowledge and politeness made the entire process smooth and stress-free. If you're looking for a reliable and efficient roofing company, Double A is the way.
Description of Work: New shingles replacement, wind damage fixed, roof redone up to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacob D.
11/2023
5.0
roofing
  + -1 more
I recently had a phenomenal experience with Double A Roofing during a full roof replacement. Aaron, the owner, provided personalized service from start to finish. The project, including replacing two sun roofs, exceeded my expectations. Aaron's proactive advice on dealing with insurance was invaluable. The team's professionalism, reliability, and fair pricing make Double A Roofing my top choice. Highly recommend for anyone seeking expert roofing services!
Description of Work: Roof install with sunroofs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,500

Beatrice A.
11/2023
1.0
roofing
  + -1 more
Unprofessional, careless, left trash, screws, and caulk everywhere on the property I had a simple job done by the owner of Double A Roofing, Aaron Ackley, and I was very disappointed with the poor quality of the work, which I will have to get redone. The gutter replacement was cut too short, caulk was left smeared all over the roof, and I had to pick up and remove his trash and picked up about 40 screws all over the property. I am very disappointed with his work and will have to hire another roofing company to re-do his work.
Description of Work: Gutter replacement and replacement of some roofing panels.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,250

Response from Double A Roofing
***MUST READ*** In my 12 years of providing excellence in craftmanship and customer service, as a roofing professional, I have never encountered a customer like this individual. I strive to provide the best customer experience for every customer, and this was no exception. The work completed on this project when all was said and done was at or above industry standards given the condition of the materials we were provided to work with. The client's main complaint was excess sealant only visible inside of the gutter, which was later cleaned up at the client request. The sealant that is visible on the outside at each downspout is like that on every downspout on the property that we had no interactions with. These seamed gutters were previously held together by a piece of EPDM rubber that was already leaking at the seam. All of our work is warrantied for craftmanship issues, if/when there are any, but this client demanded that we fix the "perceived" issues and provide them with a full refund so they could hire someone else to redo the work to its current state. At the completion of the project the paying client was there to signoff on the work completed and found there to be no issues of note especially considering that we'd be returning to perform a complimentary service of resealing the back door of the house. We'd have done it on the day of work, but the sealant was not available at our distributor prior to the work needing to begin. Considering the fact that the complaints are filed by someone who is uneducated in the profession and has completely unrealistic expectations of the work to be done we still made good on doing a final cleanup as requested. On a final note, we not only made a 250 mile round trip pickup/drop off of the materials but had to make 2 additional trips to get the work done because our first attempt part of the materials were still locked up in the garage.

Ricky R.
09/2023
5.0
roofing
  + -1 more
They did a good job on the roof. Also, they did a good job of trying to negotiate with my insurance company to get them pay some of the cost of the roof.
Description of Work: Roof replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Matthew S.
09/2023
5.0
roofing
  + -1 more
It went great and did a great job.
Description of Work: Roofing repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Hinesh H.
08/2023
5.0
roofing
  + -1 more
great used great job he does good job
Description of Work: house roof
Rating CategoryRating out of 5
Yes, I recommend this pro

Allison A.
08/2023
5.0
roofing
  + -1 more
It went really well. The gutter looks brand new. He was very professional and very knowledgeable. He explained everything so that I could understand.
Description of Work: Had a damaged roof due to a hurricane. Repaired a small section of my roof and they also repaired my gutter.
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel G.
08/2023
5.0
roofing
  + -1 more
Excellent job and great communication
Description of Work: roof replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    Located In, Durham, NC 27703


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing

    FAQ

    Double A Roofing is currently rated 4.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    No, Double A Roofing does not offer free project estimates.
    No, Double A Roofing does not offer eco-friendly accreditations.
    No, Double A Roofing does not offer a senior discount.
    No, Double A Roofing does not offer emergency services.
    No, Double A Roofing does not offer warranties.
    Double A Roofing offers the following services: Family owned business with over 10 years of experience handling all your Roofing, Siding, and exterior residential needs.

    Contact information

    Located In, Durham, NC 27703


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day