Don Hill's Lock and Safe

They did great; arrived promptly and cut it off for me!

Extremely well. Met with Matt, gave thoughtful suggestions to achieve desired goals, Tina in office provided clear estimates and photos of different options, showed up exactly on time and did exactly what was promised. All new locks work perfectly, Matt took time to explain the function of electronic keyless locks. Polite, professional, first class service start to finish,

It went very smoothly. The guy was very nice and professional. He explained how to maintenance our locks so they stay properly lubricated. It was easy to make an appointment.

Our locksmith, Matt, was a real professional. He came to our home first to assess the locks we had and our routine. We told him we occasionally need to give our key to pet sitters, house cleaners, etc. and didn't like doing this. He recommended a key-less entry lock. We now can give out a code when needed and then delete it later on. He did not try to sell us things we didn't need and his recommendations were perfect for us. Would definitely recommend and use this business again!

They have a great variety of accessories. they have everything including anitques. They always make the perfect copy. they always work, even the computerized chip keys for cars. They always remeber the service they have provided to customers even upto a year ago.

I went to the shop to get three locks re-keyed. I had tried several other shops in the area and had been unable to locate someone to do the work. The personnel in Don Hills Lock Shop were very helpful. They responded to my needs promptly and although it was somewhat unusual and difficult to figure out how to re-key the locks, they persevered and were very responsive to my request. The work was completed in short order so that the cabinets at our office were not unlocked longer than needed, while the locks were re-keyed. The price to complete the work was very reasonable. While I was in the shop, several other customers came in and I was impressed by the cordial manner the shop personnel greeted the customers and took care of their needs promptly. I would highly recommend Don Hills Lock Shop. Their work is very high quality, and they are the kind of shop that knows how to take care of their customers.

Repaired on 80 year old lock in our house without damage. It functioned poorly before, and now it works great. Price is always low!

Wonderful company. Never dealt with a more professional locksmith. They did an in-home plan with us to figure out our needs. Made sure we got the right things and talked us out of spending money for things we didn't need!!

Thought I would have to replace the doorknob but they fixed it so efficiently that I didn't have to spend the extra money,. When I DO replace the knob, I will call them vs going to the big box store. Shop local DOES work

Very professional. Would use again.

a very good experience all round

Folks showed up right away the same day and did a wonderful job. Both techs that responded were considerate and polite and very good at their job. All went very well and very professionally all the way!

Key was made for the cost and in the time frame promised.

Scheduled appointment for my convenience. Called before arrival. Went right to work: very professional. Charge was reasonable. Excellent transaction.

I have used Don Hill's for years for many types of work. I've decided not to go anywhere else. They can do any of the jobs I have ever needed and there's never a problem 'fixing my problem'.

Excellent. Matt was prompt, professional, thorough, polite, well spoken and affordable. I would use Don's again in a heartbeat.

Arrived on time, was professional, got right to work!

Easy to schedule, easy to change (due to delays). Well priced. Guys were professional and on time. They did a great job!

Everything went very well - from the arrangements on the phone to the timely arrival of the employee to the completion of the job. I especially appreciate that the keys for the storage areas were stamped with different markings so we can tell which keys are for the house and which keys go to different storage areas.

We thought we had 2 broken locksets - on the front door and on a sliding glass door - that we figured needed to be replaced. These were the original hardware for the house, and we dreaded long delays in ordering replacement parts, or hearing that they were too old and would need to be replaced. After doing our research here on Angie's List, we called Don Hill's Lock and Safe first thing Monday morning. Even though it wasn't an emergency, they promised a technician on site by noon the same day. The tech (Chris) phoned 15 minutes before arrival and showed up punctually. He was professional, knowledgeable, and very friendly to work with. He carefully examined each lock and said they were not broken at all - they just needed to be cleaned and adjusted. We had had some foundation work done last year that had jacked up parts of the house. Apparently this caused parts of the locks to become misaligned or not fit together properly - until they and quot;frozeand quot; and appeared broken. Chris realigned all components, cleaned the lock mechanisms, and both locks worked perfectly again. While he worked, he answered all our questions, and volunteered a lot of helpful tips to keep the locks in good working order. He never stopped working to chat, and finished everything in about an hour. Chris did not try to sell us replacement locks that we didn't need - or perform any unnecessary services. It is refreshing to find that this combination of professional expertise and honesty still exists. We will certainly call Don Hill's Lock and Safe for any future locksmith work, and recommend this company to our neighbors.

We needed to have this done immediately following a break-in, as we were leaving town the next day. The first company I called was unable to come on such short notice but Don Hill Locks was able to work us in to their schedule. The man who did the work was very professional. We were extremely pleased with the price and the results.

We called in the morning and it was clear that they were busy. However, they promised to be out that afternoon, which was fine with us. As it turned out, we got a call from Josh and he was able to come out late morning, which we really appreciated. We have used them before, found them on Angie, and we will use them again if necessary. The key, (pun intended), is you don't need a locksmith often, but when you do, it is nice to have a company that is responsive.

Was prompt and professional. Very satisfied with the service.

Chris was timely, efficient and friendly. He did a very good job of replacing my locks ( I already had the hardware) and he even went so far as to repair the latch on my storm door. I would use Don Hill's Lock and Safe again and recommend them highly.

It went very well and quickly!!!