Reviews
3.03 Reviews
Showing 1-3 of 3 reviews
Robert M.
12/2008
computer sales
 + -1 moreI can't remember exactly the amount I paid. Bottom line, it was awful. Dell had a problem with laptops with their mother board, so a long line of their laptops have problems. All you have to do is get on line and key in your model and up they come, message after message after message. Where you plug in the power cord it snap off in the board. The board cost like $500 plus service plus shipping and they are telling people to take a hike. there is just unbelievable negativism on the internet over there. One guy I know asked to speak with a manager with their call center in India and he was yelled at. I would never buy another laptop from them, but maybe a desktop. I would probably not buy anything from them again.
Description of Work: I bought a laptop from them for my wife.
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$1,200
07/2006
computer repair
 + -1 moreTHE COMPANY AND PRODUCT ARE FINE. THEY NEED TO IMPROVE THEIR CUSTOMER SERVICE DEPARTMENT. WHEN YOU CALL THEY ARE ALL FOREIGN SPEAKING AND YOU CAN'T UNDERSTAND THEM.
Description of Work: THE HARD DRIVE HAD TO BE REPLACED AND REBOOTED. THEY ALSO CLEANED THE WHOLE UNIT.
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Yes, I recommend this pro
$120
06/2006
computer repair
 + -1 moreDELL WAS VERY PROMPT AT ARRIVING AT THE SPECIFIED TIME THEY SAID THEY WOULD ARRIVE. THEY ARE ALSO VERY TRUTHFUL ON PRICING AND SATISFACTION. THE SERVICE WAS GREAT, HOWEVER, THE MOTHERBOARD ISN'T RUNNING PROPERLY.
Description of Work: THEY CLEANED THE HARD DRIVE AND REPLACED THE MOTHERBOARD.
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Yes, I recommend this pro
$250
Contact information
6910 FAYETTEVILLE RD, Durham, NC 27713
Licensing
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Service Categories
Computer Repair,
Computer Sales
FAQ
DELL DIRECT STORE is currently rated 3 overall out of 5.
No, DELL DIRECT STORE does not offer free project estimates.
No, DELL DIRECT STORE does not offer eco-friendly accreditations.
No, DELL DIRECT STORE does not offer a senior discount.
No, DELL DIRECT STORE does not offer emergency services.
No, DELL DIRECT STORE does not offer warranties.
Contact information
6910 FAYETTEVILLE RD, Durham, NC 27713