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Culligan Water of The Triangle

Water Filtration and Softening, Water Coolers, Delivery Service

About us

Culligan is the world’s leading water treatment company. For over 75 years, Culligan has led the way in water treatment technology, providing the most advanced products and solutions for the world’s water problems. Your local Culligan Man is your local water expert. He is dedicated to delivering high-quality water solutions that will improve the lives of his customers. Simply stated, Culligan believes that better water will make life better for you and your family. Today we offer the most technologically advanced products and services available, combined with the personal service of your local Culligan organization. Our entire line of water softeners, water filtration systems, drinking water systems, and whole-house filtration systems set the standard in the water treatment industry.

Business highlights

88 years of trusted experience
Emergency Services Offered

Services we offer

Water softener, bottled water, water filter, water filtration, drinking water, soft water, hard water, softener salt, water cooler, water delivery, softener repair, reverse osmosis, water service, in-line filter

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.644 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
2%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 44 reviews

Shauna M.
05/2024
5.0
water delivery
  + -1 more
Shawon did an outstanding job. Wonderful personality and very very friendly and professional. I highly recommend this company.
Description of Work: Water cooler delivery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

REBECCA S.
01/2023
5.0
water delivery
  + -1 more
We have been customers of Culligan Water for years. Jason was instrumental in getting what was two accounts combined to one since they both were the same location. Jason and I reviewed both accounts and he had to contact their IT department but at last he made it happen! Thank you so much Jason for your dedication and work on this!
Description of Work: We have been customers of Culligan Water for years. Jason was instrumental in getting what was two accounts combined to one since they both were the same location. Jason and I reviewed both accounts and he had to contact their IT department but at last he made it happen! Thank you so much Jason for your dedication and work on this!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher W.
11/2022
5.0
water softeners
  + -1 more
Terry did an exceptional job installing the water softener system in our new home. Terry kept us informed during the entire installation process, and took the time to explain how the system operated. Thank you Culligan Water & Terry!
Description of Work: Water Softener Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott M.
10/2022
5.0
water softeners
  + -1 more
Terry from Culligan of the Triangle did a great job for us. He arrived on time and took care of our malfunctioning system that had been neglected for 5 years by the previous homeowner. We signed up for the Platinum Plan.
Description of Work: System refurb and all filters replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Kaelah G.
10/2022
5.0
water softeners
  + -1 more
Trell was very professional. I wasn’t sure exactly what the issue was but he explained my options and provided excellent customer service and professionalism. Would highly recommend this company’s services.
Description of Work: Water Softening

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Winston H.
08/2022
5.0
water softeners
  + -1 more
Terry from Culligan was very helpful, professional, & friendly. He checked on my install and measured the quality of my water. I highly recommend their service.
Description of Work: Water filtration & softening full house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kara S.
10/2021
5.0
water softeners
  + -1 more
Tony came and set up my water system. He explained it all to me and answered my questions knowledgeably and professionally. What a nice experience!
Description of Work: Water softener & filter system installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy W.
06/2021
5.0
water delivery, delivery service
  + 0 more
Great company. Juan Delacruz was very nice and very professional. Would recommend this company now and in the future.
Description of Work: Water delivery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria V.
03/2021
5.0
water softeners
  + -1 more
Our old Culligan softener wasn't working properly. Tony T came out and told us they didn't make parts for the old unit so we needed a replacement. He worked with our schedule to arrange a date for the replacement. Tony T was awesome! Totally professional, courteous and helpful. The work was preformed efficiently. Tony explained the unit thoroughly. I showed him the hard water stains on our shower doors and recommended a product to help get rid of the stains and the product really worked! He also said that the new unit would eliminate the hard water stains in the future. I would give Tony T 6 stars if I could! Since we are long term Culligan customers, Culligan gave us a generous discount on the new unit.
Description of Work: Needed to replaced Culliigan water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Daniel S.
02/2021
5.0
water softeners
  + -1 more
Culligan has provided great service. Sean is our Technician and works quickly and cleanly. The price is fair and the service is consistent.
Description of Work: Water Softener Treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M K.
12/2020
5.0
water softeners
  + -1 more
The technician, Francisco, arrived even sooner than promised. He quickly diagnosed the problem and had repaired the unit within a half hour. Excellent service!
Description of Work: Servicing of our water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Nanette G.
12/2020
5.0
water delivery, delivery service
  + 0 more
Amazing. We've been customers for years. Their team is professional, prompt, and kind. They always deliver, they are in communication, and they make it easy to pay. We get deliveries once every two months, about 10 bottles each time. Rafael is our Culligan Man, and he provides amazing service. Brings the bottles right to our sliding glass door, as we've requested. He does all the heavy lifting! Keep up the great work, Culligan Water of the Triangle team! 🙌🏼
Description of Work: Water delivery - 7-gallon jugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sheila G.
11/2020
5.0
delivery service
  + -1 more
Francisco not only delivered the salt but performed a quick check of the system when he noted the display was flashing.
Description of Work: Salt delivery

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sandra B.
11/2020
5.0
water softeners, delivery service
  + 0 more
Sean, our technician, is excellent and professional.
Description of Work: We have Culligan consistently for water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laureen F.
09/2020
5.0
delivery service
  + -1 more
Sean has been servicing our Culligan Water equipment and supplies since we started with Culligan Triangle 5 years ago in the Raleigh, NC area. He has been consistent, reliable and trustworthy. He keeps us updated on our status after each visit. Thank you, Sean.
Description of Work: Routine upkeep and check on equipment and supply status
Rating CategoryRating out of 5
Yes, I recommend this pro

John L.
07/2020
5.0
water softeners
  + -1 more
Francisco was the installer, and we couldn't believe how quickly he completed the work. We've had Culligan RO filters in the past and have always been completely satisfied with both the product and the company.
Description of Work: RO filter installation

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Rod K.
06/2019
5.0
water softeners
  + -1 more
I had a Culligan water softener and drinking water system system installed today. Francisco the technician was on-time, efficient, knowledgable, friendly and helpful in every way that matters. He is really good and I would recommend him to anyone. I am looking forward to good water for a long time to come.
Description of Work: installation of water softener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howars W.
11/2018
1.0
water softeners, water delivery
  + 0 more
Unschedule deliveries to be charged for services, hold on to your credit card??/
Description of Work: CHARGED EXTRA FOR UNSCHEDULE DELIVERY

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$140.53

Josh L.
05/2017
1.0
water softeners
  + -1 more
I called Culligan 3+ times last year to attempt to set up a service call. Each time I would call - I would talk to a rep and they would tell me that someone would call back to set up an appointment. No one ever called back. Each time I waited a week plus to get a call back. Nothing. This company is very responsive only if you buying products. Good luck after installation on getting them to respond. I am writing this review now because I am looking at purchasing a new water softener (from a different company). I am frustrated that I have buy an entire new system because Culligan is unwilling to call me back/schedule an appointment to evaluate/service there product.
Description of Work: We have a culligan water softener that started to fail and needed repair. The unit was no longer using salt and was failing to soften the water.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Barbara F.
02/2017
5.0
water delivery
  + -1 more
Service is the best. They will bring your water in an load a bottle if needed onto the water dispenser for you! Now I call that great service, because those bottles can be pretty heavy for an elderly person.
Description of Work: We have been a Culligan customer for a couple of years and all this time we have received great service. Our technician guy, James is the best!!! We generally can depend on him to see that our water is delivered like clock work. And the knowledge he shared with us about the different types of water has been valuable information for this family. I recommend you ask for James as you r delivery person. He represents the Culligan company well!!! :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph W.
02/2017
5.0
water delivery
  + -1 more
Our delivery man, James, is always prompt and polite. He presents a neat appearance at all times, even during the very hot days of summer,
Description of Work: Replenish water bottles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Kelvin N.
02/2017
5.0
water delivery
  + -1 more
Driver, James , is always on time. Will take the time to ensure sufficient amount of water for each delivery, and take time to ensure overal quality. Very happy with the service.
Description of Work: Monthly water delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$36

Ken L.
02/2017
5.0
water softeners
  + -1 more
Sean leaves a detailed report on what he did for the visit. We are very satisfied with the the service he provides.
Description of Work: As part of the annul maintenance contract, this was the scheduled bi-monthly service call to add salt and test the water treatment system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Todd F.
02/2017
5.0
water delivery
  + -1 more
James the delivery tech did a great job as always! Thank you James!
Description of Work: James the delivery tech did a great job as always - delivery of water tanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Susan L.
02/2017
5.0
water delivery
  + -1 more
On point each time! James is an excellent tech for Culligan. He is professional kind and courteous . Excellent service! Its why we stay with Culligan! And we love the water !!!! We drink so much more with our water system.
Description of Work: Brings us our water each month for our cooler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55
    • 1(current)
    • 2

Contact information

PO Box 11148, Durham, NC 27703

triangle.culliganman.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Water Coolers,
Delivery Service

FAQ

Culligan Water of The Triangle is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 5:00 PM

Culligan Water of The Triangle accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Culligan Water of The Triangle offers free project estimates.
No, Culligan Water of The Triangle does not offer eco-friendly accreditations.
No, Culligan Water of The Triangle does not offer a senior discount.
Yes, Culligan Water of The Triangle offers emergency services.
Yes, Culligan Water of The Triangle offers warranties.
Culligan Water of The Triangle offers the following services: Water softener, bottled water, water filter, water filtration, drinking water, soft water, hard water, softener salt, water cooler, water delivery, softener repair, reverse osmosis, water service, in-line filter

Contact information

PO Box 11148, Durham, NC 27703

triangle.culliganman.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 5:00 PM