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Clegg's Termite & Pest Control LLC

Pest Control, Basement Waterproofing, Animal Removal,

About us

Whether you have an issue with termites, ants, roaches, bed bugs, fleas, ticks, mosquitoes, mice, rats, nuisance wildlife or other pests, protecting your living and working environment is our mission. Additional DBA - Clegg's Pest Control. Additional phone numbers - (800) 763-0378 & (800) MR-CLEGG. Additional address - 2401 Reichard St Durham NC 27705.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial & industrial termite, moisture & wildlife control, fumigation & dehumidification systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
3%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 51-173 of 173 reviews

Terry D.
03/2014
5.0
pest control
  + -1 more
They are excellent. They are good people. What makes them good is that they come on a regular scheduled basis to do their inspections. They literally inspect. Every five years whether you have had any activity or not they come and treat your property to make sure the termites don't come back. After we bought the house, as soon as we moved in we found termites, so we have been using them since then and we haven't had any termites. The last time they were here it was in December, they cost one hundred and twenty dollars and fifty cents for the yearly inspection and eleven hundred dollars every five years for the treatment. We find the price reasonable considering what could be the damage.
Description of Work: We used Clegg's Termite and Pest Control to eradicate and control pests and termites in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Dan B.
02/2014
5.0
pest control
  + -1 more
The technician comprehensively checked and sprayed the entire property. I have used Clegg's for many years at other locations and have found their work to be exemplary.
Description of Work: Setup contract for quarterly pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jennifer I.
02/2014
5.0
pest control
  + -1 more
The tech is very nice and accommodating.
Description of Work: The company came out and sprayed for spiders, etc and I now have a quarterly service with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Diane E.
02/2014
5.0
pest control
  + -1 more
If we have a problem, they are responsive and come quickly to address it.
Description of Work: Clegg's has been our pest control contractor for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jason B.
10/2013
5.0
pest control
  + -1 more
Great. We were getting stung and chased daily before the service. After the service, haven't seen a yellow jacket.
Description of Work: Destroyed a yellow jacket nest next to my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Anna W.
09/2013
4.0
pest control
  + -1 more
The initial interview with the main person was nice. We agreed to an annual termite treatment and quarterly pest extermination. The annual termite treatment was well done. During the interview the person mentioned that we would also need to have vapor barrier installed under the house to ensure their treatment was successful. We agreed, and assumed that it would be included with the total we were paying. We found out later that this was something completely separate and he quoted us around $800. When we refused, he called back and offered it to us for around $550. The initial interior and immediate exterior home pest extermination went well. I noticed they only sprayed. I didn't see them put anything behind the outlets like other exterminators I have known usually did. After about a week the roaches and spiders were still really bad, so we called them back out for another treatment. It has now been about 2 months and the spiders are back in full force and we are seeing many dead roaches (that part is awesome). We have called them back again for re-treatment. We have a very old house and it was vacant for about a year or so before we moved in. So, we are trying to be patient, but at this time we are trying to decide if we should give them 1 more quarter or call the exterminators we used at our other house... The termite treatment cost: $1,221 with an annual renewal cost of $128. The initial pest extermination inside, outside, and underneath was $175.
Description of Work: Initial Pest Extermination & Follow-up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,396

Richard G.
08/2013
5.0
pest control
  + -1 more
They were excellent and the fellow was wonderful. They have to come two more times to eradicate the bugs. The guy came out on time and did everything he was supposed to do. He was excellent and we were happy with him.
Description of Work: We used Clegg′s Termite and Pest Control for bug extermination. They came out twice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Elizabeth M.
06/2013
5.0
pest control
  + -1 more
I've used them now for 23 years. They were responsive and were willing to work with me on the schedule because given it's quarterly, I always have to be balancing my work schedule and phone calls with when I have them here. They are thorough. I rarely have to ask them to come back for anything. They have outstanding punctuality. They always work with me on time and they are always very precise on their arrivals.
Description of Work: I have quarterly pest control services by Clegg′s Termite and Pest Control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Robert M.
06/2013
5.0
pest control
  + -1 more
It's all said above. Responsive, polite, professional, nd a good price. And no heavy pressure to sign up for a long-term program.
Description of Work: Did a one-time pest control--insects, rodents, etc. Not termites, but checked for termite problems and verified there were none and that the house had been recently protected against termites, which should last for over 10 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Kristi N.
05/2013
2.0
pest control
  + -1 more
Clegg's came out to the property I was looking to purchase on March 19, 2013 and did a termite inspection. When I received their report, it indicated that there was no damage, or current infestation, so I proceeded with the purchase. Two weeks after I moved into the property, the HOA sent their contractor out to replace the siding as indicated by my home inspection (Done by a different company). Upon removing the siding, a very large termite infestation and significant damage was discovered. I immediately contacted Clegg's about the fact that there were indeed termites, and now they are telling me that their inspection is just an opinion, and even though there are termites in the pictures I sent to them, they are telling me that the damage looks more like water damage than a termite infestation. They are telling me that because the damage was behind the siding, they are not responsible, nor liable. I was with the inspector when he was at the house, and he didn't poke or even shine a flashlight around in areas where termites might be expected. I am now looking at a huge investment into the structural integrity of my new (old) home. If Clegg's Termite and Pest Control, LLC had done a thorough inspection of the property, like they were paid to do, I definitely would not have purchased the property. DON"T USE THIS COMPANY!!!
Description of Work: Home purchase termite inspection

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$125

Response from Clegg's Termite & Pest Control LLC
A thorough inspection of said property was performed on March 18, 2013. There were no visual signs of termites present. As for the pictures she provides, it cannot be determined whether it is termite or water damage and this was only found after siding was removed. The following is a quote from the official “ North Carolina Wood destroying insect report” “this report specifically excludes hidden areas and areas not readily accessible. This is not a warranty as to the total absence of wood destroying insects or damage from same. The inspection described herein was made on the basis of visible evidence.”

Kathleen Rea H.
05/2013
5.0
pest control
  + -1 more
Clegg's responded the same day I called with concerns about evidence of wood-destroying insects. Tommy was extremely helpful in explaining what insects might be present and treated the area for carpenter bees at no charge. He was pleasant and professional, and left contact information in the event the treatment was not successful. I was very pleased and impressed with the service.
Description of Work: Identified wood-boring carpenter bees on front deck. Applied treatment in small area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Regina N.
04/2013
5.0
pest control
  + -1 more
I had service today for a termite infestation and I am SO impressed with this company!!! I had literally thousands of termites in my house yesterday and today they drilled into the ground all around my house and into the cement and inserted the treatment very quickly. Fast, efficient and polite and they left my garage even cleaner than I had it! I can't say enough good things. SO HAPPY! I will spread the word about Cleggs to everyone who has any bug problems! Best service EVER!
Description of Work: Total Termite infestation treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joseph R.
03/2013
5.0
pest control
  + -1 more
At least for two years now they have the same person come out every time so you are familiar with our place and if we have unusual problems or issues like we have once or twice he is there to deal with it or he will come back and deal with it and the continuity of the same person coming out is so good. We would continue to use them.
Description of Work: We have used Clegg's Termite And Pest Control two weeks ago for regular quarterly spraying for pest control and then we had some major termite treatment last year.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Tracy B.
02/2013
2.0
pest control
  + -1 more
We eventually fired them from the monthly treatment because of poor service, lack of effect, and incorrect billing. While their monthly "treatment" had not eliminated the roaches, we have been roach free since I bought professional grade bait and placed the baits as directed around the top of the foundation in the crawl space. That cost the same as about 1 1/2 months of the Clegg's treatment that had no effect. . We kept up the annual inspection for termites. Last summer I saw tubes on the side of the foundation and called for them to inspect. After two weeks I still had not heard from the field person so I called again. Another order was placed which also did not seem to take. The third call triggered apologies because the field person had been out sick... A different field person did schedule to come out and said it was just mud wasps. A couple of weeks later the first field person finally called to set up an appointment to come inspect. Apparently the inspection brought us to their attention because a couple of weeks later we received a letter informing us that our maintenance contract was going to expire "as per the original five year proposal" unless we arranged to have a new preventative treatment done. It had been 10 years and nine months since the first treatment. We hired a different company that had been (justly) well rated on Angie's list.
Description of Work: Clegg's did the original termite prevention for our house, the annual inspection, and for a couple of years a monthly pest control. Unfortunately the Angie's list format doesn't seem to allow for extended service. The actual dates were 10/01 to 7/12.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$4,000

Cassandra N.
10/2012
5.0
pest control
  + -1 more
Their price was reasonable. I wasn't here when they came here for the quote. They were professional and polite.
Description of Work: I had an estimate from Clegg's Termite And Pest Control LLC for pest control services.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie S.
10/2012
5.0
pest control
  + -1 more
They were punctual and informative. I ended up going a different direction since I did not really have an issue.
Description of Work: They gave me a estimate for a preventative termite service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina P.
09/2012
1.0
pest control
  + -1 more
This company started off great the first extreminator would come and spray and do his job. He was nice and had no issues going under the house to spray. Then the last two months we had a different guy coming to the house, the first time he came he asked me if I really needed him to go under the house. I told him yes that was where the ants were coming in from under the patio to under the house per what the other exterminator said. He seemed very put out by this. I noticed after he "supposedly sprayed" there was no change in the ant problem I was having. The last time they came I figured out why. The guy came to my house parked in my drive talked on his cell phone for about 15 or 20 minutes then pulled out and left... having never even got out of the truck. The company sent me a bill I called them and spoke to a woman I explained that I was not going to pay for the last service because the guy never even got out of the truck. She indicated that she would have a supervisor call me. He never did. Months went buy and I got a notice about the bill being over due. I called again explained what happen to the operator she said that a supervisor would call me. No one ever called in the meantime I was getting notices about the over due bill. I called again the operator told me i should probably just pay it because in their records they had performed the duty... Well of course they did they had a guy sitting in the truck filling out the paperwork but not doing the service. I later found out one of my neighbors had a similar experience. It eventually went to a collection agency and I filed a bogus charge with my credit report company because. I refused to pay for a service I did not receive.
Description of Work: Spraying for ants outside and under house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$58

Stephen W.
09/2012
5.0
pest control
  + -1 more
I have used Clegg's for nearly 40 years, and I am always satisfied with the quality and the thoroughness of its work.
Description of Work: They treated and inspected the house for pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JANELLE W.
08/2012
5.0
pest control
  + -1 more
I am very happy with them. They are very good. They dust for cobwebs, check for spiders, etc. They are very thorough. They always call before they come.
Description of Work: They come every quarter to spray the house and the attic. They also did the termite foundation thing for my whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

vickie S.
07/2012
5.0
pest control
  + -1 more
Clegg's Termite and Pest Control have cleared up two separate yellow jacket nests. They first came out when we had termites and they proofed the house. They check for that every year.
Description of Work: Clegg's Termite and Pest Control sprayed round the foundations, which they do every couple of months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Nancy M.
07/2012
5.0
pest control
  + -1 more
They're very efficient and will call in advance to let you know when they are coming. The couple of times that I did change the scheduled day however, they were not that responsive in coming out again right away, so I was a little disappointed about that. Their price might be a little high too, but I will continue to use them.
Description of Work: We've been using Clegg's for about five years for pest control at our home. They spray the exterior of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Karl G.
07/2012
5.0
pest control
  + -1 more
we are very satisfied with them. They are courteous, always arrive promptly, and do a good job. Also, they seem somewhat less expensive than similar pest-control services.
Description of Work: We have used Clegg's for monthly pest control for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32

Denise H.
07/2012
5.0
pest control
  + -1 more
I had a termite problem so I hired Clegg's. Their service was very good and their availability was very flexible. They showed me how I could treat ant problems on my own which I really appreciated.
Description of Work: I used them for termite control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Susan W.
07/2012
5.0
pest control
  + -1 more
They show up on time and they do what they say they're going to do. They are really nice people. They just come and do the service, they knock on the door and let you know that its been done and they leave. They also treated our house for water problem and they checked it properly. We had a lot of work done by them. I would definitely their service again.
Description of Work: They came in last week to check and see if our house needed treatment for termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
06/2012
4.0
pest control
  + -1 more
I had Cleggs with a termite warranty from the day I purchased our house in 1997 (original owners had Cleggs and it was easy to keep it up). Workers who came to house were always professional. Somewhere in the process we switched to a bait system. While having siding work done on the house, the siding crew found some termites, so I called Cleggs. There was a breakdown in communication between us and it turns out our service was cancelled almost 3 years ago. I had visions of lost warranties etc, and was in need of immediate assessment of the situation (the siding contractors couldn't hold off too long on putting up house wrap and new siding). I called around to multiple exterminators and nobody could come out sooner than 4-6 weeks! The office manager at Cleggs could sense my concern and somehow worked some magic, and their inspector came that evening. Turns out the infestation was minor and caught early, so no repairs needed. We walked back into our kitchen, they gave me a quote to re-establish treatment, and wrre at our house the next morning. Not sure of how thing would have gone if we had a bad infestation that needed repairs (my warranty had expired due to the confusion), but things turned out very well and I am very appreciative of their responsiveness.
Description of Work: Very rapid response to termite problems identified while siding contractors worked on our house. Identified the problem (early & minor infestation) and treated within a day of contacting them.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$840

Contact information

PO Box 3089, Durham, NC 27715

http://cleggs.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 AM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
1924PWF
Trade License Locale
North Carolina
Trade License Authority
NCDA
Trade License Expiration
06/30/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Basement Waterproofing,
Animal Removal,
Insulation

FAQ

Clegg's Termite & Pest Control LLC is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 AM

Saturday: 8:00 AM - 12:00 PM

Clegg's Termite & Pest Control LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Clegg's Termite & Pest Control LLC offers free project estimates.
Yes, Clegg's Termite & Pest Control LLC offers eco-friendly accreditations.
No, Clegg's Termite & Pest Control LLC does not offer a senior discount.
Yes, Clegg's Termite & Pest Control LLC offers emergency services.
Yes, Clegg's Termite & Pest Control LLC offers warranties.
Clegg's Termite & Pest Control LLC offers the following services: Residential, commercial & industrial termite, moisture & wildlife control, fumigation & dehumidification systems.

Contact information

PO Box 3089, Durham, NC 27715

http://cleggs.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 AM
Saturday:
8:00 AM - 12:00 PM