Clegg's Termite & Pest Control LLC

Prompt and friendly service, very professional and the ants were successfully treated and have not returned

This company has done a great job over the last several years in providing preventative termite and pest control service for our home and property. We have had no issues with termites or other pests. All of their representatives are very professional in providing service and communicating helpful information as needed.

We use this exterminator on a regular basis.

On time. Discussed options. Explained actions taken. I have used Clegg's 3 times and have been 100% satisfied every time.

This is the second time I have used the company they are professional and always do a great job

Quick, thorough, and to the point. Wasn't a hand holder but that was okay. Answered any questions I asked.

It is fine. We've been using them for a while. They do what they're supposed to do. They come on time. They're okay.

They did what they said they were going to do, they were very helpful, and they explained what needed to be done, and why it needed to be done. We haven't had any more problems. They didn't have any problem getting to the base of the house. You can't see the things they put in the ground, and they come back to check them to see if everything is alright. I have been using them for years.

They're punctual and they provide treatments that work. Their pest control techs are polite and courteous.

I'm very happy with the service and price relative to competitors. Had to drill into concrete around front and back patios, which don't look great aesthetically but not sure how else you'd do it and still ensure the structure is termite-free.

I've been using them for years and years. They're reasonable and they seem to know what they're doing. Usually the one that comes have been doing it a long time, and they call before they come.

I thought it was bats. Greg Rogers was so wonderful and so nice. He sent pics to the entomologist & determined that it was .. snake poop. I am so grateful for his speedy response- I only just contacted them last evening via Angie's list. I refused the "glueboard" treatment b/c I don't want to kill a snake that might be providing natural pest control. He did see s a little bat guano in the other attic but determined there were no bates at present. I would hire Greg in a second the next time I need any help with anything or if the snake becomes a regular visitor. Great, great experience... and NO fee. The other places I called wanted $95 and $98 to me out and evaluate only.

They're punctual and do show up on a regular basis like their supposed to. They generally come when i'm not even aware of it and leave some paperwork in the door saying what they did and what they found.

The technician was due at 1:30 p.m. but did not show up until after 4:00 p.m. We needed the inspection report for purchase negotiations but it was several days before my realtor finally received it and that was only after many phone calls to the company. On at least two of those calls, the customer service person could not find any record of the inspection. The quote we received for termite treatment was at approximately $1,000, with an annual contract for $128.00. We felt this was high for a conjoined townhouse that had minimal termite damage.

Went well, very responsive, came as promised.

We didn't do a lot of price comparison.

Rodney, our service provider, is very thorough, punctual and professional. He always reminds me to call in-between scheduled service calls if we have any problems (those extra calls are included in the contract), and asks about any specific pests we're seeing so he can target his service.

Cory was on time and professional. He answered all my questions. Did the work promptly. Great find!!!

Fine.

Cleggs provides us with quarterly pest control services. They will come out promptly if you have issues in between regular services such as ants.

They were 4 hours late to appointment and said that it was due to truck breaking down. Otherwise they were very thorough and did a good job.

Original responsiveness from the estimator was excellent. She was very professional and came out the same afternoon that I made the call to Cleggs. She called her office while she was still at our home and we scheduled an appointment for the technician to treat the yard. The technician did not show up during the appointment window. I called the office and was contacted by a supervisor or manager who said that he would get a technician and they would arrive to do the treatment within the hour. The manager came with a technician and treated the yard. He said the no show was caused by a problem with the scheduler and spoke poorly of the staff. Very unprofessional. I paid for the service by check and asked if I needed to provide the Angies List coupon to get the discount. He told me that I did not and deducted the discount from the price. Within the 30 day guarantee window the ants returned so I called and scheduled an appointment for the re-treatment. The staff was very professional. On the morning the service was scheduled I received a phone call confirming the appointment time and the desired service from the same manager who treated the yard previously. No one showed up to do the treatment so I called the office. They were very elusive and said that they would contact the manager and get back to me. Eventually another technician came and treated the yard. He explained that the manager didn't show up for work that day and evidently quick the job with no notice to Cleggs. Then I received a bill from Cleggs for the amount of the Angie's list discount. When I called the office the person was very abrupt and said that I needed to give the coupon to the technician at the time of service. I was not able to re-produce the coupon after the fact. After several phone calls and much discussion she finally agreed that the discount would be honored if I was able to send a receipt showing the handwritten application of the discount by the technician. Cleggs has operated in this area for many years. I hope this experience was a series of unfortunate incidents.

First a sales guy came out. He quoted $200 for the yellow jacket nest (he said could be large population and said they would seal it up after) and also tried to sell termite control (price was very high.) A couple of days later a guy came out with a spray can of essentially raid for flying bugs and sprayed the nest. He did not wear PPE. There were not very many yellow jackets. He said they would come back later to seal, but no one ever did.

The technician came when expected and performed expected services.

Went great. The technician came at the scheduled time and preformed at a professional level.