Clegg's Termite & Pest Control LLC

They were last out for my annual inspection, I haven't had them do any spraying for a while. They seem very professional. They've been in business for a long time so I'm very confident with them. They do the termite inspection every year and occasionally I'll have them come out to do some spraying. Years ago they did some service in my house.

I found evidence of termites in a pile of wood in the garage. I called four companies to come out for an inspection and estimate. I chose Clegg's because they didn't try to sell me too much, were not overly aggressive in their sales tactics, and addressed as much as possible concerns I had about not being able to trench within the crawlspace. I have a sump pump in the crawl space. Because of this, NC law does not allow pest companies to trench inside the crawl space and apply pesticide, as the pesticide will just be pumped out the next time the sump pump works. Because of this, two of the companies that gave me estimates would have had me sign the "North Carolina Waiver of Minimum Requirements For The Control of Subterranean Termites in Existing Structures" before having the work done. Clegg's addressed my concerns about this by drilling on the inside walls of the crawlspace and applying pesticide that way. Because of this, they met the minimum requirements, and I did not need to sign the waiver form. I requested that they use Termidor instead of Premise, which they generally use. They did this for no additional charge. Clegg's inspector found evidence of active termites in 3 locations in the garage. He also went into the crawlspace and around the house to see if there was any other evidence. He did not look under the drywall in the garage to see if there were termites there (a possibility, based on the other termite activity), nor did he discuss fixing any possible damage that could have occurred, but none of the other companies that gave me estimates did either. The inspector was willing to drop by my place of work to have me sign the final contract, which I found very convenient. The workmen arrived on time. They trenched around the house and garage and did a full drill out -- drilling about every half foot in the garage, the front stoop, and on the inside from the crawlspace the foundation. The work was completed in about 2 hours. They also noticed that we had a lot of mosquitoes in our backyard, and sprayed some pesticide in the yard and under the back deck for them for free. The workmen had to borrow our electrical extension cord for the work. I can't recall the reason why they did that, but they returned it neatly. They left the area they worked in fairly clean -- they swept in the garage where they did the drill outs, though they accidentally left a drill bit. I didn't get a bill until a month after the work, which was long enough to have me worry that I had gotten lost in the billing system. The salesman had told me they would do a re-inspection prior to billing, but they did not do that. I didn't think it was really necessary though, so did not complain about it.

Fine overall. But we had to call them back because they missed replacing one of the vents. They also left trash in the yard, metal pieces which my husband almost ran over with the lawn mower.

I get a lot of mosquito bites and I haven't gotten any this year. Their prices are a little high. I would use them again.

It went smoothly and they alerted us of 2 problems we didn't know we had (asbestos in crawl-space and foundation rot).

We have used them for many years for termites, carpenter ants and spiders. They are great and very responsive. They are a little bit more expensive than other companies. They know their bugs and insects. They come out for second treatment for no charge. All of the employees have been courteous, polite and helpful. We have had no complaints with them over the years. They just know what they are doing. They use eco-friendly products for pest control.

We had seen some unwanted bugs near the front door so we called them to do a perimeter spray. They were prompt, courteous, and knowledgeable. They did a great job.

They always let us know when they are coming and we do not have to be at our house for them to come in and do the work. They are great because they do what they say and they are punctual.

I don?t believe they charged us for the visit but they gave us some great advice about what to do. They have superb customer service and they are friendly, knowledgeable, and helpful.

They do a very good job. Their customer service is very good.

Very polite, on time. Knowledgeable and answered my questions.

We have a contract with them. The price is reasonable and they have good customer service. The people they send out are always friendly and responsive. They come when they say they will. We hired them a long time ago.

They are reliable and come when they say. They will come when you are not home. I haven't had any issues with them.

I have a yearly contract with them. I used them previously at my former house and they are good. The initial treatment was around $1,200 so it wasn't insane. They are a local company. I've used them for the past ten years in Raleigh and Winston and had good experience with them.

Very pleased with their service; they have performed it diligently for us for about 10 years now. They seem to be inexpensive and effective.

One of the stipulations was that I wanted my warranty extended if they were going to treat my house again. They came in December walked around and looked at the house and has now billed me for another $150 renewal. When they came in December, they were not invited or asked for renewal.

Our Orkin exterminator informed us that from the condition of our crawlspace door, we definitely had termites. They sent a termite man out who quoted us a price of $1296. We then consulted with our neighborhood listserv and called several companies for an estimate. Clegg's came in the best. They arrived on the date and at the time scheduled and got to work immediately. We were given information about what would be treated and how and information about the chemicals which are made by Bayer and supposedly can be safely used around pets and children. The rate for the warranty was also reasonable and we can decide on it next year when they come for the 1 yr. inspection. I was very pleased, overall, just hope the pests are gone.

We called for an estimate, their salesman came right out, explained that they would drill holes all around foundation, inject something to prevent termites, seal the holes, and wrote up a contract. The work was done well and on time. However, it has been one year and we are due for the annual inspection. One day, a workman from Cleggs showed up at our house claiming he was a day early for his appointment and wanted to do the inspection. (He didn't have an appointment for the next day either), we were suspect and sent him away. I called and scheduled an appointment for the first week in September. Subsequently, Cleggs called and left a message on our answering machine that they would have someone in the area the next day and to leave our crawlspace unlocked. Again, I called and reminded them that I had an appt for early September and that we now have a fence that is locked, so they can't just stop by any time they choose. I asked them to note on our file that we had set an appt and to STOP CALLING us with short notices that that they would have someone in the area the next day. We subsequently received a phone call from Cleggs canceling the September inspection. I regret that we ever did business with Cleggs. When I called our salesman's phone number to enlist his aid, he answered and said he is now working in Charlotte, so I was left hanging totally. It has become very difficult to work with them subsequent to their initial work.

We use Clegg's for our termite inspections. They do a great job and their inspectors are very knowledgeable. They always get the inspections set up quickly. We highly recommend them to others in the community.

They told me they would just spray the outside unless I had a problem and then they would spray the inside. I haven't had any problems and it is very convenient to use their service. They can come when I'm not home, do the treatment and just send the bill.

They always arrive on time, tell me what is needed and listen to any concerns I have. When I had a problem with mice they set some traps for them and also did a special treatment for ants in the spring. They do not charge for special visits in between the quarterly maintenance.

We have not had any termite infestations again, so we are very happy with them. They are very professional and did a very good job helping us that time. They do a good job on our lawn and the outside of our home with the pesticides they use.

When I bought my house, I signed a contract with them to continue the care. I like them a lot as they schedule your appointments for you and they call a few days in advance to let you know they are coming out. If I want them to come in and spray in between times, it is also included in the price. You don't have to be home and you don't have to have them come in unless there is a problem. I did see bug and I called. They have a policy that they will arrive next day. They gave me an two hour window and he was here within the stated time. He sprayed inside and happened to see one of the bugs. He was very knowledgeable and told me what kind it was and then said he needed to put traps in the attic. He did and they are gone. This was done at no extra charge to me. I think they are great.

It is a preventive service. I have not had any problems since I have been using them. I consider their prices to be fair for the work they do. We pay them on a quarterly basis I think. They are very professional and very punctual to show up for appointments.

I am pleased with how easy it is to deal with this company. They actually have us on an automated dialing system where it lets us know when they will be coming out for our next treatment. We do not have any pest problems but I will continue to use them for preventive measures.