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BLAKE QUALITY PLUMBING SERVICE INC

Plumbing, Water Heaters, Drain Cleaning,

About us

Free estimates. MAILING ADDRESS: PO BOX 72279 DURHAM, NC 27722.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

REPAIRS, DRAINS, SEWER LINES, BACK FLOW TESTING, KITCHEN & BATHROOM REMODELS, GAS PIPING, wells, irrigation system (piping repair only), electric, gas and tankless water heater installation, repair and replacement, ice-maker lines installation.

Services we don't offer

Irrigation system installation, septic system service, appliance repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-20 of 20 reviews

Stuart R.
08/2024
5.0
plumbing
  + -1 more
Very prompt and professional. Would recommend to anyone in the area!
Description of Work: Had multiple potential issues that they assessed and provided peace of mind and next best steps. Will be using them in the future to reinstall a backflow system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Bernard F.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Marc B.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kevin D.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Came on time and did professional quality work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan A.
05/2015
5.0
plumbing
  + -1 more
They did a good job. I last used them fifteen months ago. In overall they are excellent.They are also excellent in their price, quality, responsiveness, punctuality and professionalism.
Description of Work: They did the plumbing service for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Removed toilet prior to removing wall paper and painting. Returned to install toilet, tank and seat. Installed a spacer to create a better wax seal and avoid leaks in the future. Blake Quality Pluming has done work for me in the past. He is very professional and worked around our bathroom make over.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Melinda N.
05/2014
5.0
plumbing
  + -1 more
Steve is very prompt and Tia will always let you know if he's running late or anything. They are right on top of things, that's for sure. His work is good and reasonably priced. I highly recommend this company.
Description of Work: Steve came out and replaced the insulation around my well pump. I'm sorry I didn't write this review sooner. Steve is an all around awesome person and does fabulous work. I have used him on several occasions. If you have a well and septic system, this is the man to do it all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew J.
04/2014
5.0
plumbing
  + -1 more
Steve always does a great job. He makes every effort to do the repair in a cost effective manner and get it right the first time. Other plumbers I've used, I've had to call back for leaks and problems. I haven't had those issues with Steve after several service calls at my home at business locations.
Description of Work: Repaired toilets at an office location and also reinstalled a flange on a residential toilet that wobbled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Roger S.
08/2013
5.0
plumbing
  + -1 more
Excellent.
Description of Work: New valves and faucets in my bathroom tub and shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Barry S.
06/2013
5.0
plumbing, water heater repair
  + 0 more
Steve and Mike arrived right on time. All work and character was extremely professional and I'm very satisfied with what I had done. Work was completed in a very timely manner as well. They answered all of my questions answered regarding the current plumbing status of my home and I am very glad it's in good working order. Additional note: Best to communicate with via phone call rather than email for making appointments and inquiries.
Description of Work: - Replaced 20-yr-old 40-gallon electric hot water heater w/ new one - Replaced 2 multi-turn shutoff valves with 1/4-turn. - Added new expansion tank per code - Replaced Pressure Reducing Valve w/ new one - Disposed of all old piping, water heater, and misc parts otherwise

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

JOHN R M.
04/2013
5.0
plumbing
  + -1 more
Mr Blake and his assistant were helpful and cordial. He did an excellent job. He was patient and answered all of my questions.They inspected the toilets and faucets thoroughly to ensure no leaks. They are a little more expensive than expected but the service was excellent. I was very satisfied with the work.
Description of Work: I had (4) faucets and (2) toilets installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl L.
06/2011
5.0
plumbing
  + -1 more
Each and every job has been completed promptly, efficiently, and courteously. He is a great resource for us.
Description of Work: We have used this company for over five years for a variety of jobs, the last one being a leak in a polybutylene water line. He has repaired several of these leaks as they showed up, often on very short notice. He has also installed a new kitchen faucet, fixed a leaking incoming water line (no small excavation), and explained each and every repair to me in detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Susan T.
02/2011
5.0
plumbing, water heater repair
  + 0 more
Mr. Blake arrived right on time for our appointment, examined the old water heater and told me up front approximately how much to fix it (one of the heaters was out) and how much to replace it. He answered all of my questions in detail (and I had a lot of questions), and was very professional. I decided to replace the water heater because it was 19 years old. Our initial appointment was on a Thursday and he came out to replace it the following Monday. He came out Monday while I was at work. When I came home, the new heater was installed; he had wrapped it in the insulation I had on the old one; there was no mess left behind. I received a bill in the mail about a week later. It's been about 3 weeks and we have had no problems. I highly recommend him.
Description of Work: removed old water heater and installed new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Tim C.
12/2010
5.0
water heater repair
  + -1 more
Discovered our water heater leaking at 8 in the morning a couple of days before Christmas. Called and Steve rearranged a low priority inspection job and he and Mike were at our house by 10.30. We had a new water heater by 1PM. Given we had houseguests and the holiday approaching, I was thrilled to get such prompt service. I didn't comment on price since there was no time to get competitive quotes. The price seemed reasonable though. Very happy with the service and the job performed.
Description of Work: Removed leaking water heater and replaced with new one. Brought system up to code.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Martha M.
11/2010
5.0
plumbing
  + -1 more
They were excellent. I was very pleased with them. I liked the knowledge of the people who came out. I liked the way they went about doing the job and the care they took of my home. Their explained and educated us as they did the work. Their professionalism and cleanup was excellent. Steve Blake is the owner. He is professional, knowledgeable, honest and reliable. I didn’t have any problems with the quality of their work. I would use them again
Description of Work: I used Blake Quality Plumbing Service in August for fixing a plumbing problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Christoph G.
04/2010
5.0
water heater repair
  + -1 more
We noticed a leak in our existing tank Sunday morning. By Monday afternoon we had hot water again, with a new heater. Steve responded to our call on Sunday, discussed options with us, and was there Monday morning first thing. He took care of the problems that came up with the installation very professionally. Because it was an emergency we didn't have the opportunity to comparison shop heaters, so I checked "n/a" on the price. But we always like the work Steve does.
Description of Work: Steve and his coworker replaced a leaky water heater with a new one. Several modifications needed to be made, including a new vent to the outside.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

CRYSTAL D.
03/2009
2.0
plumbing
  + -1 more
It did not go well. Mr. Blake obviously seemed threatened by me and took on a very know-it-all and patronizing attitude. I was put off by his demeanor. I also think it is not a good idea to charge people for estimates.
Description of Work: I contacted this company via e-mail. It took two days for them to respond, which I guess could be considered normal to others, but I felt it was too long. Mr. Blake took a look at the work that needed to be done and estimated that it would cost $300. I felt that it was much more than I wanted to spend, so I paid him the $45 estimating fee by check. He completed an invoice and left.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$45

Phil B.
10/2008
5.0
plumbing
  + -1 more
Mr. Blake showed up on time and his estimate was in line with other estimates. But, we chose Mr. Blake over others because of his reputation. The work was completed in a timely manner and turned out great. We have had a lot of compliments on his work.
Description of Work: Mr. Blake installed some bathroom shower and sink fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carl L.
01/2008
5.0
plumbing
  + -1 more
Steve has handled a half dozen repairs for us over the past four years and always done a great job. This leak happened on a Saturday afternoon with a party planned for that evening. Steve guided me through a quick check over the phone to pin down the problem and told me to shut off the main water valve. He arrived a few hours later, while our party was in full swing, quietly and quickly made the repair, and left without our guests even realizing he'd been there. In the past, he's replaced kitchen faucets, patched leaky underground water main breaks, and consulted on my do-it-yourself shower floor repairs. When there was a problem with one repair, he promptly made it right. Setting up an appointment can take as much as a week, but Steve is worth the wait.
Description of Work: Repaired broken junction in the crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

TIM S.
07/2006
5.0
water heater repair
  + -1 more
Mr. Blake was prompt, polite, and professional. He did good work, and his rates were very reasonable. I'd recommend him to anyone needing water heater repair or general plumbing.
Description of Work: Mr. Blake replaced my water heater (short boy) in my crawl space. He also removed and took away the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$575

    Contact information

    5111 N WILLOWHAVEN DR, Durham, NC 27712

    blakequalityplumbing.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Kitchen and Bath Remodeling

    FAQ

    BLAKE QUALITY PLUMBING SERVICE INC is currently rated 5 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    BLAKE QUALITY PLUMBING SERVICE INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, BLAKE QUALITY PLUMBING SERVICE INC offers free project estimates.
    No, BLAKE QUALITY PLUMBING SERVICE INC does not offer eco-friendly accreditations.
    No, BLAKE QUALITY PLUMBING SERVICE INC does not offer a senior discount.
    Yes, BLAKE QUALITY PLUMBING SERVICE INC offers emergency services.
    Yes, BLAKE QUALITY PLUMBING SERVICE INC offers warranties.
    BLAKE QUALITY PLUMBING SERVICE INC offers the following services: REPAIRS, DRAINS, SEWER LINES, BACK FLOW TESTING, KITCHEN & BATHROOM REMODELS, GAS PIPING, wells, irrigation system (piping repair only), electric, gas and tankless water heater installation, repair and replacement, ice-maker lines installation.
    Irrigation system installation, septic system service, appliance repair

    Contact information

    5111 N WILLOWHAVEN DR, Durham, NC 27712

    blakequalityplumbing.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM