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Bella's Cleaning Services

House Cleaning, Window Cleaning, Blind Cleaning,

About us

Here at Bella’s Cleaning Services we are committed leaving your home clean and smelling good. We clean from top to bottom from corner to corner. We do more what other cleaning companies doesn’t do. Everything is included in one low prices, no extra fee for making beds. No matter how busy your life is, we can always fit you in our schedule and accommodate.

Business highlights

17 years of trusted experience

Services we offer

House Cleaning Window Cleaning Office Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.2
responsiveness
4.0
punctuality
3.8
Showing 1-6 of 6 reviews

Chelsey M.
06/2017
5.0
house cleaning
  + -1 more
Bella's does a great job. The time they come can vary, but we are usually out of the house for work anyway. They will text with you for scheduling which is convenient for us. Really kind people, trustworthy, and consistent. Grateful to have them restore sanity to our household weekly!
Description of Work: House cleaning weekly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Charlotta S.
05/2017
5.0
house cleaning, window cleaning
  + 0 more
I've used this company for 10 years now. They are amazing! I trust them completely and they always do a good job. I highly recommend Bellas cleaning services!
Description of Work: Weekly house cleaning and occasional window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacquie K.
05/2017
5.0
house cleaning
  + -1 more
Amazing every single week.
Description of Work: I am disabled and have a tough time keeping up with a wild lre schooler and the house. Bella comes every week and does a fantastic job. Outstanding quality. I can't thank them enough for keeping the house clean for me and my family when I can't. Every member of the crew is kind and considerate and thorough. We have been using Bella for several years and I have always been extremely pleased with their work. Thank you to Antonio and the entire crew at Bella!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Herbert C.
12/2013
4.0
house cleaning
  + -1 more
It was hanging by the electrical wires. They claimed they didn't do it. It cost me $85.00 to have an electrician fix it.
Description of Work: Cleaning was satisfactory, but they knocked a ceiling fan loose from its mounting.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Martha D.
11/2012
5.0
house cleaning
  + -1 more
From the initial cleaning of my home- which includes to large shedding dogs to the terminal cleaning they did on both the new and old home it couldn't' have gone any better. They even cleaned the blinds and inside the windows!
Description of Work: Bella's was cleaning my house on a regular basis. Then I bought a new home which they cleaned before I moved in and then they cleaned my old house after I moved out. I have to admit I left them a MESS! But as always they did a superb job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Bernard S.
10/2012
1.0
blind cleaning, house cleaning, window cleaning
  + 1 more
On a recommendation of a friend, I used this service. The original cleaning was very good, so the initial impression was excellent. I have used their service for well over a year and since the original service I have had to deal with one issue after the other. Here are just several issues that come to mind: not moving furniture back; incomplete cleaning; damage to property; cleaning outside of the hours agreed upon causing my family and I to come home from work then go back out so we are out of their way. Each incident would make me want to look for another cleaner but I kept giving them another chance. The final straw was when they spilt bleach/cleaner on my spare bedroom bedset (first time I did not mention it). After confronting Antonio (Owner) about the cleaners spilling the bleach on the bed and telling him I will be billing him for the damages, he responded by not taking responsiblity and blaming the damage on the guest who stayed here? I've stayed at many friends and had friends stay with me and I have never seen or used bleach in the bedroom. On top of that response he threatened us with court if we sent him a bill: "Excuse me miss I'm being honest and there's no neglect here ok. I'm sure your guest do have access to bleach. You can't bill us for any of those. I'll see you in court if I see a bill from you." On that note I am giving you fair warning about this company.
Description of Work: Window and house cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from Bella's Cleaning Services
We apologize for the inconvenience. Base on what the customer said " I did not mention it the first" we could have resolve this problem if it was mention the first time. We have a strict policy on using bleach or any chemicals on bedrooms or areas where bleach is not required. Bleach is only use in bathrooms and kitchen any where else will need authorization first. We have paid for broken picture frame, clean the carpet , give a free cleaning, and give discount on the cleaning for this customer. Our policy is you have 24 hours to mention anything wrong with the cleaning. Thank you Bella's Cleaning Services

    Contact information

    502 Corrida Ave, Durham, NC 27704

    http://www.bellascleaningservices.com

    Service hours

    Monday:
    7:30 AM - 8:00 PM
    Tuesday:
    7:30 AM - 8:00 PM
    Wednesday:
    7:30 AM - 8:00 PM
    Thursday:
    7:30 AM - 8:00 PM
    Friday:
    7:30 AM - 8:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Window Cleaning,
    Blind Cleaning,
    Carpet Cleaning

    FAQ

    Bella's Cleaning Services is currently rated 4.2 overall out of 5.

    Monday: 7:30 AM - 8:00 PM

    Tuesday: 7:30 AM - 8:00 PM

    Wednesday: 7:30 AM - 8:00 PM

    Thursday: 7:30 AM - 8:00 PM

    Friday: 7:30 AM - 8:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Bella's Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Bella's Cleaning Services offers free project estimates.
    Yes, Bella's Cleaning Services offers eco-friendly accreditations.
    No, Bella's Cleaning Services does not offer a senior discount.
    No, Bella's Cleaning Services does not offer emergency services.
    No, Bella's Cleaning Services does not offer warranties.
    Bella's Cleaning Services offers the following services: House Cleaning Window Cleaning Office Cleaning

    Contact information

    502 Corrida Ave, Durham, NC 27704

    http://www.bellascleaningservices.com

    Service hours

    Monday:
    7:30 AM - 8:00 PM
    Tuesday:
    7:30 AM - 8:00 PM
    Wednesday:
    7:30 AM - 8:00 PM
    Thursday:
    7:30 AM - 8:00 PM
    Friday:
    7:30 AM - 8:00 PM
    Saturday:
    9:00 AM - 5:00 PM