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Aluminum Company of North Carolina

4.8(
368
)

Windows, Gutters, Doors,

... +26 more

About us

27 in house employees plus crews. Cost is determined by the job. No travel charges. No service fee. May contact through email. Toll Free Number - (800) 672-4348. Additional DBAs - Aluminum Co of NC Inc, Aluminum Co. We are a James Hardie Preferred Remodeler.

Business highlights

63 years of trusted experience
Emergency Services Offered

Services we offer

Entry doors, vinyl siding, hardie plank, replacement windows, gutter helmets, millwork, columns, patio covers, railings, roofing, storm doors

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8368 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
3%
2
2%
1
4%
Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 351-368 of 368 reviews
Loretta R.
05/2013
5.0
replacement windows
  + -1 more
Everything went well.
Description of Work: We had all new windows installed by a excellent crew. They were very respectful and good workers. They inspected each and every window before they left and made sure that any messes were cleaned up. We are very happy with the results from the installers and we are happy with the windows.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,300
James W.
03/2013
5.0
decks
  + -1 more
Went very well.
Description of Work: new deck
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$21,000
Mickey C.
02/2013
2.0
siding, replacement windows
  + 0 more
I do not recommend
Description of Work: Did not end up using them . I had heard them advertised a lot on radio and felt they had a good reputation, so Icalled for a estimate. I live in a nice average home and run a business next door. The rep came in my business with a very hauty attitude , like you can't afford us I'm wasting my time sort of thing. I asked do want to give me an estimate, so he did. It was outragious,I had three other local estimates, they were almoust double. The rep said we do business mostly with neighborhoods like Black Hourse Run, not neighborhoods like this. With the attitude of this man I likely would not have done business with them raguardless.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Response from Aluminum Company of North Carolina
My name is Jeff Monsein and I am the owner of the Aluminum Co of North Carolina. I personally called this person to see what happened and the customer said this supposed incident happened in 2002 well over 10 years ago! He could not remember any names and we did not even perform any work for this person. We keep a detailed database of all our calls and prospects going back nearly 20 years and had no record of this person ever being called for an estimate! For Angies List to allow this review to be posted is a complete travesty and devalues the whole review process. Can homeowners really rely on Angies List whether they are negative or positive reviews when they continue to let these bogus reviews be posted?
Cheryl T.
12/2012
5.0
roofing, siding, replacement windows
  + 1 more
Very impressed.
Description of Work: Provided an estimate on the work that I needed done. Very punctual and good at following up. I plan to use them in the future.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PHILIP R.
10/2012
5.0
replacement windows
  + -1 more
excellent!
Description of Work: repaired wind and storm damage to roofing and sun windows on screened porch.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Dave S.
09/2012
1.0
replacement windows
  + -1 more
It didn't.
Description of Work: They never responded at all to my inquiry about replacing 22 windows. Not a large enough opportunity for them? Who knows. Kelly Window and Door replied the next day, and were at our homes (the owner) for 3 hours, 2 days later.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Response from Aluminum Company of North Carolina
In response to the Member's review, 1st of all he lists a date for “work completed” as August 8, 2012. The basis of his review was that we did not respond to his inquiry but he states here that we completed his work on August 8, 2012 when he had only requested an estimate and he wrote this review on September 17, 2012. Secondly, the Member contacted us once last year on September 7, 2011. In this review he states that he inquired about replacing 22 windows and we didn’t contact him back because this job was not big enough for us. The Member exact words in his email request were “…interested in gutter repair/replacement options (do you do both?), as well as window repair/replacement…” So by his own words we had no way of knowing how big or small his job was and he never stated 22 windows in his email. The salesman he was assigned to is a salesman that is no longer with us and we admit that we may have inadvertently missed following up with him after the salesman left but to just report this as a review over a year later the Member seems to come across as frivolous and unreliable. We work very hard to respond to every call, email and sales lead and the owner of the Aluminum Company, Jeff Monsein has his personal cell phone number listed on our company website and we have a 24 hour voicemail system that can be accessed at anytime. We feel that this review is unwarranted because this gentleman has given us an F from over a year ago on work we did not do. We do ask Angie's List that this be reconsidered as a reliable and accurate review. We do not believe that it is.
Joseph G.
05/2012
4.0
doors
  + -1 more
They seem unusually high on price.
Description of Work: Got an estimate on the phone for an exterior patio door from a salesperson named Dallas. The job is to include a single pre-hung 32" patio door (which has a full length window with lattice) and labor to install it. The total cost estimate was $1500-$1800. By comparison, Lowes' installation price is $215 and the price of the door was $235. I will be going with Lowes'.
Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
Andia X.
05/2012
5.0
replacement windows
  + -1 more
W
Description of Work: We had new shutters installed. Cody, our sales rep, was very friendly and knowledgeable. The pricing was fair but we knew that the service would be worth it. And we were right! The technicians who came out removed the old shutters and installed the new ones. These have a lifetime guarantee which is great so if they ever fade, we can have them replaced. Also, we loved that our salesman came back afterwards and gave us a thank you letter and gift from the owner. What a nice touch! We will definitely consider using them again.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
John T.
04/2012
5.0
siding
  + -1 more
Very well
Description of Work: Replaced siding on my home and painted
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,327
Christa D.
10/2011
5.0
gutter repair
  + -1 more
See above
Description of Work: Follow up: 10/19/2011 Jeff the owner personally called and rectified the situation. I appreciate his attention to detail and customer satisfaction.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Sam S.
06/2011
5.0
gutter repair
  + -1 more
It went fine.
Description of Work: Estimate. 1000.00
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
DONNA L.
05/2011
5.0
replacement windows
  + -1 more
Window looks great.
Description of Work: Window replaced as a result of inspection
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lorraine L.
04/2011
5.0
doors
  + -1 more
see above
Description of Work: This is the 3rd time that I have used Aluminum Co of NC. The previous 2 times were for leaf guarding gutters, siding and windows. This time was for doors. The workers showed up on time did exemplary work and cleaned up the mess. I have a beautiful front door, a double carport storage door and a door to my crawl space. FOR NO CHARGE they fixed the kitchen door that they had put on when I had the siding done. They even come out for a follow up inspection of the jobs done. I love this company and will use them for a metal roof when I save up the $$$.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Sander P.
11/2010
4.0
replacement windows, doors
  + 0 more
N/A
Description of Work: Only got an estimate
Rating CategoryRating out of 5
value
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
BUD R.
05/2010
5.0
gutter repair
  + -1 more
Great. They did a good job.
Description of Work: We had gutter guards put on.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,850
Robin L.
03/2010
5.0
gutter repair
  + -1 more
Everything went fine.
Description of Work: Put gutter helmet system on our house. They did an excellent job and our gutters are still flowing perfectly without clogs. Salesman was professional and knowledgeable. Price a little high, but we felt the quality was worth the price. We would not hesitate to use this company again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Edie E.
08/2008
2.0
roofing
  + -1 more
Poorly, See above.
Description of Work: Requested estimates to repair roof and replace shingles, repair T111 siding and replace on entire home. We were very specific about needing a written, detailed quote on company letterhead in order to obtain financing; we got an email. Attempted to get the necessary documents, but multiple phone calls and passing days made us feel they just didn't want our business. Their competitor got the jobs and did an excellent job.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
$28,000
BOB AND VANESSA L.
11/2007
5.0
roofing, siding, replacement windows, equipment rentals, doors
  + 3 more
unknown
Description of Work: They replaced the windows, exterior doors, roof, and did some siding work.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000

Contact information

1335 Hamlin Rd PO Box 15185, Durham, NC 27704

http://www.aluminumcompany.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Windows,
Gutters,
Doors,
Roofing,
Siding,
Decks and Porches,
Finished Carpentry and Woodworking,
Exterior Painting,
Screen repair,
Handyman Services,
Gutter Cleaning,
Sunrooms and Patio Enclosures

FAQ

Aluminum Company of North Carolina is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Aluminum Company of North Carolina accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Aluminum Company of North Carolina offers free project estimates.
Yes, Aluminum Company of North Carolina offers eco-friendly accreditations.
Yes, Aluminum Company of North Carolina offers a 10% senior discount.
Yes, Aluminum Company of North Carolina offers emergency services.
Yes, Aluminum Company of North Carolina offers warranties.
Aluminum Company of North Carolina offers the following services: Entry doors, vinyl siding, hardie plank, replacement windows, gutter helmets, millwork, columns, patio covers, railings, roofing, storm doors

Contact information

1335 Hamlin Rd PO Box 15185, Durham, NC 27704

http://www.aluminumcompany.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM