Pools of Dreams

Swimming Pool Company, pool cleaning service

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job

Business highlights

15 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

5.038 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 1-25 of 38 reviews

TIMMY L.
03/2025
5.0
Great guy to work with honest upfront pricing, reliable and great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan H.
12/2024
5.0
Chris and his team did an amazing job remodeling our 20+ year old fiberglass pool. The pool itself and concrete surround were in good shape. But the raised waterfall feature, coping and tile had seen better days. Also the pool light didn’t work for all the time (7+years) we’ve owned this home. Chris carefully listened to our needs and made suggestions accordingly. Our pool now has new concrete coping, new glass tile, a new handrail and a functioning light. We opted to remove the raised waterfall area so the pool cover would more adequately cover it in the winter. Additionally, Chris installed a salt system. It was an absolute pleasure working with Pools of Dreams. We highly recommend them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$21,000

Maureen Y.
10/2024
5.0
Chris Stortz was great. He always responded promptly. all his workers went above and beyond and we are very happy with the pool restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JOHN B.
10/2024
5.0
Chris and his crew are amazing!Very professional, very proactive. He would keep in touch with me via Text message or would call. He explained everything he was going to in detail. He also was able to find a light for me due to the one I had was no longer being made. The guys delivered with excellent results! I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

michelle n.
09/2024
5.0
Chris and his crew are amazing! On time, very professional, very proactive. These are the guys that will deliver with excellent results! I highly recommend them! Michelle 09/01/24

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Allan A.
08/2024
5.0
The quality of the work and end product exceeded our expectations. There was never a question that Pools of Dreams would complete the work per its representations and standards of workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Jerry C.
07/2024
5.0
Very professional, they did the work at a reasonable time. Explained what they did and when they would finish the job. Very satisfied with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JOHN G.
05/2024
5.0
Did an amazing job battled thru the non-stop bad weather we had & once the weather cleared up they got my pool all fixed up deff will be using them in the future !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael P.
03/2024
5.0
Chris and the whole team were great. Very professional easy to speak with and clear about the steps to replace the liner. I would definitely go with them again and highly recommend them. It’s a family business with sons involved and brother-in-law’s, so everyone’s vested and they did a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Barry L.
03/2024
5.0
Working with team to repair pool update review once pool is completed.

Rating CategoryRating out of 5
quality
3.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Narciso G.
02/2024
5.0
Chris and his team did a fantastic job. They made us feel like we were their only client when we know that they are very busy. They even went above and beyond to show us how to properly maintain our pool. Can not say enough great things about Chris and his Company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,700

David J.
11/2023
5.0
Old pool liner was leaking. Replaced the old liner. Excellent Service and Workmanship. After contacting them, the owner arrived the next morning and evaluated the situation. Verified that the old liner was leaking and gave a suggestion on a vendor for the new liner that would not cost as much as some of the known brands but of the same quality. They removed the old liner and prepped the area for installation of the new liner. When the new liner was ready, they arrived and finished prepping area for the installation. New liner was installed in about 5 hours. Installation was better than the last time I had to have the liner replaced. They sealed the joints in the walls and reinforced the corners where the liner was attached to reduce stress. Replaced all inlet covers and new gaskets. At the same time, I had them replace the sand in my sand filter. Also, they recommended that a pressure check be done to assure there were no leaks in the pipes. They arranged the check for me prior to the installation of the new liner. Overall, these guys were great and very professional. They answered any questions I had about the liner, the installation procedures, and why certain things were being done. They indicated that if the new liner was leaking, they would return, and determine where the leak was and fix it. I would recommend Pools of Dreams to anyone that needed any type of pool work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ANDREW C.
10/2023
5.0
6 out of 5 Stars!!!! Not Picking Chris Stortz and "Pools of Dreams" is a huge mistake. I recently had the pleasure of working with Chris Stortz and his professional team from, "Pools of Dreams," for a vinyl pool liner replacement, and we couldn't be happier with the results. From the moment I first spoke with Chris, it was evident we were in the hands of true professionals who prioritize excellence in every aspect of their work. What stood out the most during our experience with Chris and his team from Pools of Dreams was their commitment to a complete turn-key job. The entire process was worry-free from beginning to end with no pressure at any time. From the very beginning to the final touches, they handled everything seamlessly. It was a refreshing experience to work with a company that truly understands the importance of hassle-free service. One aspect that truly set Chris and his team apart from so many of the contract professionals I've worked with over the years as a homeowner was their impeccable punctuality. They showed up, on time, each day, each time they said they would...and honestly, that matters. It's not every day that you encounter professionals who keep every promise they make, but Pools of Dreams exceeded my expectations in this regard. I must admit, I knew looking onto a backyard consumed by an enormous hole in the ground would offer a clear recipe for making my wife and children a bit nervous at times. However, Chris and his team made every element of the process easy to understand and provided me and my wife with much-needed confidence and peace-of-mind. Chris turned what I anticipated being a highly stressful experience into one that was entirely worry-free. I spent more than a month searching for the most affordable, professional company to replace our old vinyl pool-liner with a modern, high-quality liner capable of lasting us many years into the future. Anyone replacing a vinyl pool liner knows it can be messy process at times looms large in any home's annual upkeep budget. Throughout the process, curious neighbors and relatives were consistently curious to know, "What are they charging? Who has the lowest price?" Like anyone else shopping for a big-ticket item, price matters. While searching for the right contractor, I couldn't help but recall my grandfather's wisdom he regularly passed to me as a child: "Value isn't measured by what you pay, but by what you pay for." Chris and his team delivered exceptional value, and it was evident they take immense pride in their work. The quality of their craftsmanship, combined with their unwavering commitment to customer satisfaction, made it clear they prioritize delivering the best possible results. I rarely write product or service revues...and certainly not ones this long. However, I felt compelled to in this case. I can wholeheartedly recommend Chris Stortz and Pools of Dreams for any pool-related projects. Their professionalism, reliability, and dedication to excellence make them a standout choice in the pool industry. My family extends its thanks to Chris and the crew from Pools of Dreams, for exceeding our expectations and turning our pool into a dream come true!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Lindy L.
09/2023
5.0
I had very little knowledge about the project but all the crews were patient with me and answered my questions. They were a pleasure to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,195

Jim B.
08/2023
5.0
They were on time, quick, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

KESTUTIS G.
08/2023
5.0
VERY GOOD communication and reasonable price thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa O.
07/2023
5.0
Chris did a fabulous job restoring our pool & completely rebuilding the backfill & concrete. It looks brand new and we cannot even see the crack in the fiberglass. Friends & family have been amazed by the transformation. For the first time in years, we are not losing water. He is very responsive & honest, along with his hard-working team. Pools of Dreams is true to its name!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda M.
07/2023
4.5
Workmen, especially Rusty were very well versed in their trade. The outcome has been truly a "Pool of Dreams." This is a team you can trust!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$38,000

Diana L.
07/2023
4.5
No

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicole N.
07/2023
5.0
The owner was not only genuinely kind & thorough, so were the other 3 gentleman who worked on the job! Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,100

Marcia S.
06/2023
5.0
Chris and his team are very knowledgeable and go above and beyond the scope of work. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,800

kathy D.
06/2023
5.0
Responses in a timely manner, professional, friendly and great work ethics.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$250

Dale S.
05/2023
5.0
Chris, the owner, is very responsive. Good communication throughout. The work was done on a timely basis regardless of some bad weather. Good quality work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mary C.
04/2023
5.0
Quick response answering concerns

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kathy D.
04/2023
5.0
Quick response from Chris at pools of dreams on our electrical issue for our pool. Tyler (Electrician) came out a few days later and fixed electrical issue. Chris and Tyler were very professional and friendly and got the job done. We are very pleased with pools of dreams and when we are ready to have more work done on our pool we will definitely use this company. We highly recommend pools of dreams for all your pool needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

P.O Box 2003, Denver, NC 28037

http://www.poolsofdreams.net

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

Swimming Pool Company,
pool cleaning service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Yes, Pools of Dreams offers free project estimates.
No, Pools of Dreams does not offer eco-friendly accreditations.
No, Pools of Dreams does not offer a senior discount.
No, Pools of Dreams does not offer emergency services.
No, Pools of Dreams does not offer warranties.

Contact information

P.O Box 2003, Denver, NC 28037

http://www.poolsofdreams.net

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day