General Handyman Services. I do not sub contract any of my work. I do all of the work myself and you will deal directly with me for all work. I abide by all requirements of state and local licensing. The final bill will never exceed the estimate that we have agreed upon. We do not charge for estimates or travel time. We do what we say and we show up on time every time. We clean up after every job and leave the site as good or better than it was before we started. I would like Angie's List members to know that if you wish to contact me to schedule an estimate or a job please call me at 704-998-8708 or e-mail me at repairit8051@gmail.com. Thank you, Ken Zappone
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
LICENSED ELECTRICAL CONTRACTOR • ALL ELECTRICAL SERVICE WORK INCLUDING BUT NOT LIMITED TO Installation of Lighting Fixtures, Flat Screen TV Mounting and Wiring, Ceiling Fans, Appliances, Garage Door Openers, Attic Fans, Disposals, Troubleshooting and More! We Also Install - Plumbing Fixtures •
Description of Work: Ken's Handyman Services provided handyman services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Penny P.
02/2014
5.0
handyman service
+ -1 more
He was prompt, courteous, and responsive. He was professional and answered questions with confidence. He said he would send his bid by e-mail. His e-mail response stated that since he was in another county, permits would be difficult, especially with the work I wanted done. He declined the job. I was able to get an electrician from my county to do the work and e-mailed Ken about installing an ac/heater combo unit. He recommended a mini-split unit which he did not install and gave me the name and number of someone who did.
Description of Work: Estimate to move a 220 receptacle in one room to another room for a ac/heater combo.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn M.
02/2014
5.0
handyman service
+ -1 more
We moved into a new-to-us house recently and wanted to replace (often with LED fixtures) quite a few light fixtures inside and outside the house; install new towel bars, toilet paper holders, and faucets in the bathrooms; install light kits on some of the ceiling fans; replace a fan in the vaulted ceiling; add more recessed LED lights in two of the rooms; and install lights in several closets. We also needed a variety of odd items fixed, such as a dryer vent that wasn't sealed or insulated, doors that didn't fit tightly at the bottom, and open cracks between door and the garage foundation. Ken did it all! He is reliable, friendly, professional, and does excellent work. He is also a good resource for other vendors in the area, which was helpful because we are new to North Carolina. I would recommend Ken's Handyman Service without reservation.
Description of Work: Ken performed a long list of jobs for us; everything from insulating dryer vents and replacing bathroom fixtures (lights, faucets, towel bars, & toilet paper holders) to installing new LED light fixtures and ceiling fans.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Lisa H.
02/2014
5.0
handyman service
+ -1 more
I was very satisfied with Ken's services. He's pleasant, prompt and affordable.
Description of Work: Installed programmable thermostat, replaced heating element in oven, replaced mailbox flag.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$75
Haekyung P.
12/2013
5.0
electrician, handyman service, lighting
+ 1 more
He came when he was supposed to be and got to work right away. He was very professional and very knowledgeable. Licensed electrician so I was confident about all the works that he was doing. He was very nice gentleman and we would definitely call him again if you encounter any problems with our home needs.
Ken was wonderful! Professional, friendly, courteous. A guest you would love to have over for dinner. Did excellent work.
Description of Work: Installed multiple ceiling fans, lights, and fixed some non-working outlets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
EILEEN Z.
11/2013
5.0
handyman service
+ -1 more
Ken did an excellent job on all the tasks. I appreciate Ken asking if I wanted the stairway post fixed. I had been living with it wobbly for so long, I had forgotten about it. I highly recommend Ken for any work and I will surely be calling him again!
Description of Work: Ken installed 2 ceiling fans, fix a cabinet drawer, hung a bathroom mirror and towel bar and installed inside doorknobs. Ken also noticed that the stairway post was loose and asked if I wanted it fixed, which I did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Suzanne C.
10/2013
5.0
handyman service
+ -1 more
I SINCERELY apologize to Ken. My gosh I'm so very sorry. This company did NO work at my house. All the reviews I'm asked to do I got confused between Drury Lane, Denver and Fox Run, Denver. I should have gone to my file and pulled receipt FIRST. Please forgive me, Sincerely, Suzanne Caldwell
Description of Work: Nothing
Rating Category
Rating out of 5
Response from KEN'S HANDYMAN SERVICES, LLC.
[removed members name], I don't do appliance repair. I never worked for you at your home. Please check your records to see who did this work for you. Thank you, Ken
Richard T.
10/2013
1.0
flooring contractor, plumbing
+ 0 more
It wasn’t particularly well. They were not very punctual getting here. The toilet is still leaking. It wasn’t very well at all. The father is a handyman and he was going to come in to fix the toilet. He brought his son in who’s in a separate company to do the flooring. There was a problem getting his father here on time because the father had to do his job first before the son did his. It was a 3 or 4 week delay until getting the father here. The father quoted us a figure of $250 to fix the toilet for which he never charged us. The son was worth $425 which he was charged. The floor was fine except is leaking again. The floor is now damaged again.
Description of Work: I used Ken's Handyman Services to look at a toilet that was leaking on a floor.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$425
Virginia C L.
10/2013
1.0
electrician, handyman service, plumbing
+ 1 more
After explaining what we needed, Mr. Zappone stated that he would need to come back by on Saturday to measure for the outside work. He stated that we wouldn't even need to be home for that part. We haven't heard from him since then. No phone call or text. Nothing. I chose Ken's Handyman service due to his high ratings on Angie's List. If Mr. Zappone is so busy, maybe he needs to hire some help. I was very disappointed as he was so highly rated on your list. We waited for quite a while, then finally contacted another party not on the list.
Description of Work: I will give Mr. Zappone credit for coming by in a timely manner to discuss the work we needed done. Then nothing! I couldn't give him a better rating since we never heard from him again.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from KEN'S HANDYMAN SERVICES, LLC.
[removed members name], I had three plumbing suppliers that I use try to identify and locate the parts for the very old faucets that you have. None of these suppliers was able to locate the parts that you needed. As far as the electrical goes, I made it clear that I would only do the work according to NECA national electric code and Lincoln County Code. My question to you is this, did you have the pump wired by a licensed electrical contractor and was the job permitted and inspected by Lincoln County Code Enforcement? If you did not have this work done according to code I would appreciate you removing this "F" report. I am sorry that I did not get back to you in a timely manner. Ken Zappone
Bill R.
09/2013
1.0
handyman service
+ -1 more
I called him to set up an appointment to come over and give me an estimate on a lighting job for the living room. I had to leave a message on his answering service. He didn't return my call until several days later. He left a message whereby he apologized for not calling back in a more timely manner but requested that I return his call to set up another appointment. Figuring I'd give this person another chance, I called him up again. Once more I had to leave a message. Again he called up after many days had passed. I couldn't wait around for this gentleman so I hired another party who answered his phone, returned phone calls, came promptly, was highly professional and did an excellent job of supplying me with new lighting.
Description of Work: I didn't use him although I might have if circumstances were different and better
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Response from KEN'S HANDYMAN SERVICES, LLC.
I am very blessed that my Angie's List customers have been good to me, keeping me very busy. I am a one man company and so I handle all contact with customers myself. So that I can give my full attention to the customers that I am working for, I do not take my phone into my customer's homes. I was not able to reach Mr (Member name removed) the four times that I called him and I do apologize that (Member name removed) schedule and mine did not mesh so that we could discuss the work that he needed done. I am happy that he was able to find someone that he was satisfied with and I do hope that Angie's List members would take my very busy schedule into consideration when trying to contact me.
Russell L.
09/2013
5.0
handyman service
+ -1 more
I called Ken and got a quick response back. I talked to him about what I needed done and he knew exactly how to tackle it. He gave me a estimate and even told me some options on how to make things cheaper. I ended up not using him but just because he was so busy his next appointment was a month out. Will try him again next fix it job I have.
Description of Work: Gave an estimate for fixing a couple lights and some other odds and end
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Suzen F.
07/2013
5.0
appliance repair, electrician, handyman service
+ 1 more
Very nice and worked me into his schedule
Description of Work: Changed a dryer cord
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
Jim F.
06/2013
5.0
electrician, handyman service
+ 0 more
He was excellent. He called and he showed up on time. He was very meticulous and his price was reasonable. He fixed it. I wish more guys like him would do the job.
Description of Work: I used Ken’s Handyman Service to do some work for me. He reset a ground fault receptacle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Linda K.
05/2013
5.0
handyman service
+ -1 more
explained everything about what he was doing, show me some tips on how clean and reset a disposal.
Description of Work: fixed garbage disposal, cleaned dryer vent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Samantha L.
05/2013
5.0
handyman service
+ -1 more
Ken was responsive via email as well as via phone. He was flexible in setting up a time to come over and review the items I needed addressed and provide a quote. Once arrived - he clearly stated was would be easy to fix and what may be more challenging. He went through each line item and quoted what each task would cost including materials. We quickly setup a date for him to come back and do the work I requested. I could not be present due to my schedule so I had a relative be on-site to let him in and stay in case there were questions. He reviewed everything he completed and said he would mail me an invoice rather than leave it so I had time to review the work before making payment. The best part of his service was he mentioned that he thought he forgot to turn my water back on after changing my filter and offered to cover the next filter visit for my inconveinance. Excellent service, excellent work. Went above and beyond. Highly recommended.
Description of Work: I had multiple small items that needed addressing: doors that didnt close properly, non-working outlets, filters to be changed, caulking in the bathroom, clothes dryer not working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$363
Jason T.
04/2013
5.0
handyman service
+ -1 more
Ken is a great guy. He showed up on time and got right to work. The quality of the work was excellent and it was obvious that he knew what he was doing. He is a true professional. When putting the door knob on, he noticed a rubbing of the front doors and told me he would figure out a solution [the problem had been there for 6 years since the house was built]. He came back a few weeks later after calling the manufacturer and was able to quickly fix the doors! It was great for him to go above and beyond and that is just the way Ken is. We now have a "Ken List" that we update and once a few projects accumulate, we call him to stop by and help us out. I recommend Ken to everyone.
Description of Work: Ken helped us replace a doorknob on our front door and hung some drapes in a bedroom upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Rena T.
03/2013
5.0
handyman service, plumbing
+ 0 more
Ken was extremely professional on the phone. He gave me to other names to assist me. He does not do small appliance repair so he gave me a name of a person for the dishwasher. He even went on to recommend getting one for my rental home from habitat of humanity and I would come out possibly cheaper. I had some plumbing issues at my rental house and he said he was booked for the next 1 and 1/2 weeks. However, he gave me name of a plumber if I need the issue resolve prior to this date. I seemed extremely honest and was willing to help, even though he may not receive any compensation. I would recommend him.
Description of Work: Ken was extremely professional on the phone. He gave me to other names to assist me. He does not do small appliance repair so he gave me a name of a person for the dishwasher. He even went on to recommend getting one for my rental home from habitat of humanity and I would come out possibly cheaper. I had some plumbing issues at my rental house and he said he was booked for the next 1 and 1/2 weeks. However, he gave me name of a plumber if I need the issue resolve prior to this date. I seemed extremely honest and was willing to help, even though he may not receive any compensation. I would recommend him.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Clark M.
02/2013
5.0
handyman service
+ -1 more
Ken did a really good job on all the work around the house. He was very professional and did a great job of cleaning up in the end as well. I would highly recommend his work to anyone needing odd jobs completed at a fair price.
Description of Work: Various handyman projects around the house including repairing a treadmill, hanging shelves, repairing mailbox post, hanging bulletim boards, drapery rods, etc.
He is very good for general work. He is licensed and does a great job. His cleanliness is impeccable. We have been very happy with his service.
Description of Work: We have used him for a number of small jobs. He has hung pictures, plumbing work, electrical work, and small carpentry work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diana F.
02/2013
5.0
ceiling fans, electrician, lighting
+ 1 more
He was excellent. He just knew what he was doing, took his time and did a great job. I would recommend them.
Description of Work: I had Ken's Handyman Services come for electrical work. He installed light fixtures and put up three ceiling fans.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Stephen E.
02/2013
5.0
electrician, handyman service, plumbing
+ 1 more
It was a great experience. I called about my problem and Ken was here at my house within an hour doing the work. He is reasonable and does excellent work. Thanks Ken, I appreciate your work. Steve Eggleston
Description of Work: Excellent
Rating Category
Rating out of 5
Yes, I recommend this pro
$120
Terry M.
02/2013
5.0
electrician, handyman service, lighting, small appliance repair
+ 2 more
He is very capable and competent in his craft. I firmly believe that he has integrity and that he is honest. He gave us a thorough estimate and a break down of what he anticipated doing based on our needs and how much each item would cost before he even started so that we could say choose which ones to do. He gave us a time estimate for how long it would take and set up a time for when he could come back and do the work. He is very professional and I had a good experience with him without a doubt. I am going to have him back and do some other work.
Description of Work: Ken's Handyman Services repaired a ceiling fan, moved a ceiling fan, repaired a defective switch for our garbage disposal, he installed two phone lines, and he repaired and set up several faulty switch receptacles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$233
Mariann C.
01/2013
5.0
handyman service
+ -1 more
VERY professional, personable, neat, timely, and reasonable $! And does a GREAT JOB! Completely satisfied with new wiring for light and fan fixtures, including drywall cut outs and repair/restore. And replacement of several light fixtures. Am having additional work. Highly recommend!
Description of Work: Electrical wiring, fixtures installation
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,000
George V.
01/2013
5.0
electrician, handyman service
+ 0 more
Our shower was leaking and during intial visit Ken discovered that parts needed to be ordered. He did that and had them sent to our house. He installed the new parts and fixed the shower quickly and professionally. I then asked him to look at why my outside lights were not working. HE quickly discovered a bad GFI and fortunately had the part with him so fixed the issue in under 1/2 hour. Ken is a professional. I am always happy with the work he does, the manner in which he approaches his job and the courtesy he extends to his customers.
Description of Work: This was a follow-up visit to install parts to fix a leaky shower and evaluate why outdoor lights not working.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Electrical,
Lighting,
Plumbing,
Ceiling Fans,
Finished Carpentry and Woodworking,
Locksmiths,
Appliance Repair,
Drywall,
Home Security Systems,
Stereo and Home Theater Systems,
Appliance Repair - Small
FAQ
KEN'S HANDYMAN SERVICES, LLC. is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
KEN'S HANDYMAN SERVICES, LLC. accepts the following forms of payment: Check
KEN'S HANDYMAN SERVICES, LLC. offers the following services: LICENSED ELECTRICAL CONTRACTOR • ALL ELECTRICAL SERVICE WORK INCLUDING BUT NOT LIMITED TO Installation of Lighting Fixtures, Flat Screen TV Mounting and Wiring, Ceiling Fans, Appliances, Garage Door Openers, Attic Fans, Disposals, Troubleshooting and More! We Also Install - Plumbing Fixtures •