Very professional...on time, did great work, and cleaned up well.
Description of Work: Trees removed.
Rating Category
Rating out of 5
Yes, I recommend this pro
Joan F.
04/2017
5.0
tree service
+ -1 more
efficient and well done
Description of Work: trees cut and stumps ground
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darrel W.
04/2016
5.0
tree service
+ -1 more
unknown
Description of Work: This company is amazing! Honest and friendly! I would highly recommend this company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Larry K.
12/2015
5.0
tree service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Patrick F.
07/2015
5.0
tree service
+ -1 more
They were quick and efficient. They cleaned up my yard and hauled the tree away. As a result two of my neighbors hired them to address their tree problems, all of us were taken care of beyond our expectations. All three yards were done in 3-4 hours.
Description of Work: They removed a large diseased oak tree that was threatening to fall on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Stephanie D.
06/2015
5.0
tree service
+ -1 more
unknown
Description of Work: Trimmed a tree that was very close to our house and the neighbors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Eve E.
05/2015
5.0
tree service
+ -1 more
FANTASTIC EXPERIENCE. You don't need to look any further - hire this company. They were professional, I received a phone call AND an email when they were enroute to my house for the job, they performed the service of cutting down several trees, ground them on-site and left the mulch for us. I came outside and they were raking up the area where the trees came down, and cleaning my driveway of any debris with a blower. I was very impressed. Great Job!
Description of Work: Cut down several trees, removed them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jennifer Y.
03/2015
5.0
tree service
+ -1 more
From start to finish, this job went very smoothly. We wanted all of the trees in our backyard removed and then all their stumps grinded. They were prompt in setting up a consultation, which was on March 4th, and then were back the following week to do the job. Both Bryan and Jenny Joy were very friendly, professional, and a pleasure to work with. The crew that came to do the job was also very professional and friendly. They arrived a few minutes earlier than expected and got right to work. I was worried about their truck leaving rutt marks in the grass, but they went the extra mile and laid plywood down before they drove on the yard. Worked like a charm! I had absolutely no messes to clean up, as they did an awesome job cleaning up when finished. Took them about 6 hours to complete the job. Before leaving, one of the crew members walked the property with me to make sure I was pleased with their work. Definitely impressed with this company and would do business again in the future.
Description of Work: Removed multiple trees and grinded stumps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Rebecca Y.
12/2014
5.0
tree service
+ -1 more
unknown
Description of Work: They handled our yard with great care! Great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Holly P.
09/2014
5.0
tree service
+ -1 more
Jenny & Brian Joy provided a quote for the work within 48 hours of my initial inquiry. I made some changes to the service request after the initial quote and they accommodated the changes and sent me an updated quote within one day. I accepted the quote and they called me back immediately to schedule the work. A crew of approximately 6 workers showed up on time and performed all of the requested work in one day. Jenny & Ted were onsite during the work. The team did a terrific job! I had two large bradford pear trees and a diseased red oak removed. They also removed several juniper bushes and trimmed about 4-5 other trees. They also ground all the stumps and hauled away the branches. I would highly recommend this company.
Description of Work: Removed three trees and several large juniper bushes, ground stumps and trimmed several other trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Joseph L.
10/2013
5.0
tree service
+ -1 more
They were exceptional! They came in with 4 trucks for one tree and were in and out within an hour. The tree they were taking down was on a hill, off my driveway and near some power lines. It was a hard tree to take down and they did it flawlessly. They didn't let a single branch/trunk hit the ground and used pulleys to slowly lower the branches/trunks to the ground. When they brought in the bobcat to remove the heavy pieces, they did so carefully and left my grass in good condition. Best of all, they truly left the area better than it was before they were there. They raked all of the mulch back into the hole/bed were the tree was previously and mulched it into the bed. You honestly could not tell they were there after they were gone. Best of all, I had 4 quotes and they beat all of them. So great service at a great price! You can tell it was a family run business with a lot of pride behind their work.
Description of Work: Removed a dead tree, ~60ft tall, near power lines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Nancy P.
09/2013
5.0
tree service
+ -1 more
This company exceeded expectations. Bryan and Jenny Joy and their entire crew were a pleasure to deal with. The price was fair, the work crew arrived early and were very thorough in reviewing the work to be completed. The crew worked quickly and upon completion did a fantastic clean-up job. I would recommend this company without hesitation.
Description of Work: Cut back on 3 trees including significant cleanup on a willow tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
RUTH P.
08/2013
5.0
tree service
+ -1 more
From start to finish, these folks are fantastic. They are kind, professional, and do OUTSTANDING work! A team showed up early and before lunch, they were completely finished. Amazing!
Description of Work: Joy's took down 2 huge trees, pruned many others, cleaned up weeds/debris from beds, and added mulch to all of the plant beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RAY P.
08/2011
5.0
tree service
+ -1 more
one team of 2 began working on the fence line tree. very careful to not let any damage to fence or to neighbor's yard. the second team set up cherry-picker and began pruning the 2 trees in front yard. All cut limbs were fed into wood chipper. Thoroughly cleaned the yard and drive way after the work was complete. Very effiecient and professional.
Description of Work: Removed one large mature tree at the side of my house and on my fence line that was also hanging over neighbor's yard. Extensive pruning of 2 additional mature trees in my front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
DARREN L.
05/2011
5.0
tree service
+ -1 more
The Joy's will always be my first call for any tree/shrub service in Charlotte and the surrounding area. Their crew is excellently-equipped and tackles any job with professionalism and care. Brian was able to arrive next-day for a quote, and despite weather set-backs and scheduling nightmares (mine) the team arrived early one Tuesday and completed their work just after lunch. Once they finished, I had as requested a large pile of mulch to begin phase two of the outside improvement. I will call Joy's every time the trees here need any kind of service.
Description of Work: Removal of 20+ large shrubs including holly trees, canopy trimming of 2 large oak trees, a lot of stump grinding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Alan H.
08/2010
5.0
tree service
+ -1 more
Their staff are very courteous and punctual. They were very careful and cleaned up the debris. On one occasion I was not even home when they worked. I called and scheduled the service and when I came home from work and all four of my stumps were gone. Their prices are very reasonable.
Description of Work: I have used Joys on two occasions to remove multiple stumps on my property. They came and dug out several large tree stumps in my yard. They were able to get the stumps and clean up without disrupting my lawn or landscaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Peggy B.
07/2009
5.0
tree service
+ -1 more
Excellent! Crew was on time. Did work, checked with me before they left to ensure I was satisfied. The crew cleaned up the area perfectly.
Description of Work: I needed trees trimmed from neighbors yard, that were hanging down onto my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
ANNETTE Y.
04/2009
5.0
tree service
+ -1 more
The work was done exactly like I needed it to be done. I have no complaints at all. He cleaned up well and took away all the debris like I had asked him to. He was professional and punctual. His price was also reasonable.
Description of Work: I had a tree fall on my house from an in ice storm so he removed that and some of the other trees, also trimmed some trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
HELENE B.
10/2008
5.0
tree service
+ -1 more
Responded and estimated the work the same day we called. The crew came at the set time and went immediately to work.
Description of Work: Ground several large stumps and cut three small(*-10 inch)trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
SUE M.
07/2008
5.0
tree service
+ -1 more
My experience with this company was perfect. We have had them out here about four or five times. Everyone in our neighborhood uses them now. I would recommend them and use them again.
Description of Work: They took out about forty trees and grounded all my stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Vanya W.
06/2008
1.0
tree service
+ -1 more
This company outright lied to me about their intentions, and performed what might be the worst tree-cutting job that I've ever seen -- on my tree, on my property, without my permission. I've seen the power company do a better job at cutting trees. Then, when I saw what they had done, they started threatening me with vague "lawyers" and said there was nothing I could do to them about it, and drove off. There are much better tree services available in Charlotte, so there is no need to stoop so low as to settle for this one. Hiring this company is a good way to start a war with your neighbor.
Description of Work: My neighbor hired them to trim her trees. I happened upon them instead cutting up a large oak tree that grows on my property, completely without consulting me about it. When I confronted them, we worked out one way of cutting my tree where it grew too near my neighbor's roof. When I left, our agreement went right in the trash, and instead they bluntly sheared large branches off of my tree at the property line. It was an extremely ugly, over-the-top way of cutting the tree, and completely opposite of what they told me they would do.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from JOY'S STUMP GRINDING INC
WE WOULD LIKE TO TAKE THIS OPPORTUNITY TO LET ANY POTENTIAL CUSTOMERS KNOW THAT WE HAVE NEVER PERFORMED WORK FOR THE MEMBER. WE NEVER GAVE HER AN ESTIMATE, NEVER WORKED ON HER PROPERTY, AND NEVER ASKED FOR OR COLLECTED ANY MONEY FROM HER. APPARENTLY SHE IS A DISGRUNTLED NEIGHBOR. AS YOU CAN SEE, WE HAVE EXTREMELY HIGH RATINGS. WE HAVE VOLUMES OF CUSTOMERS WHO USE US, THEN PASS OUR NAME ALONG TO EVERYONE THEY KNOW. WE PRIDE OURSELVES ON OUR VERY HIGH CALIBER EMPLOYEES. IN THE END, THE MEMBER KNOWS WHAT IS RIGHT. I AM JUST VERY SORRY THAT SHE CHOSE TO SAY SUCH UNTRUE THINGS ABOUT OUR COMPANY. I HAVE A WHOLE CREW OF GUYS THAT COULD TELL YOU ABOUT HER BEHAVIOR WHEN WE WORKED AT HER NEIGHBOR'S. I DO HATE THAT THEY WERE SUBJECTED TO THIS. WE WORK VERY, VERY HARD TO PROVIDE OUR CUSTOMERS THE HIGHEST POSSIBLE SERVICE. WE ARE NOT PERFECT; BUT WE ARE VERY GOOD AT WHAT WE DO. WE ARE SADDENED THAT THE MEMBER WOULD SAY THE THINGS THAT SHE HAS. HOWEVER, WE WILL CONTINUE TO RUN OUR BUSINESS AS WE HAVE IN THE PAST AND GIVE OUR CUSTOMERS THE QUALITY OF SERVICE THAT THEY HAVE COME TO KNOW AND TRUST.
JOANNA P.
11/2007
5.0
tree service
+ -1 more
Brian and his wife are both very sweet and efficient. I am very pleased with their service.
Description of Work: They trimmed some trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID W.
11/2005
5.0
tree service
+ -1 more
WE HAVE NEVER HAD ANYONE AS SUPERB AS THEY ARE. THEY FINISHED A 2 DAY JOB IN 1 DAY. IT WAS A HUGE JOB. THE 90' PINE TREE WAS TAKEN DOWN WITHOUT BOTHERING THE FENCE. IT TOTALLY AMAZED ME. HE WAS AWESOME. I HIGHLY RECOMMEND THEM TO ANYONE. EVERYONE IS SO NICE. IT IS A REAL GOOD CHRISTIAN GROUP. THEY ARE LIGHT HEARTED. SUCH GOOD PEOPLE. EXTREMELY THOROUGH.
Description of Work: TOOK DOWN TREE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATY W.
10/2004
5.0
tree service
+ -1 more
USED STATE-OF-THE-ART EQUIPMENT. THEY WERE A VERY PROFESSIONAL COMPANY. DID AN EXCELLENT JOB ON MY TREES. I WILL REFER THEM TO ALL OF MY FRIENDS THAT NEED WORK DONE. THEY WERE VERY POLITE AND THEY HAD EXCELLENT CLEAN UP.
Description of Work: TOOK DOWN TREES, GROUNDED STUMPS, AND CLEARED LAND.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$515
Response from JOY'S STUMP GRINDING INC
HOW NICE OF YOU TO TAKE YOUR TIME TO WRITE THIS! THANK YOU VERY MUCH AND WE ARE GLAD YOU WERE PLEASED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service
FAQ
JOY'S STUMP GRINDING INC is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
JOY'S STUMP GRINDING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa