Hired to dig swale trench after they dug trench, they dumped rocks with dirt mixed in, causing trench to clog. Trench is supposed to be 12 inches to 18 inches. After dumping dirt back into trench, it's only 6 inch deep in 27 feet. Notified Sureants May 8th, and they said will fix. No Show on 2 dates we agreed on. Now Surratts is ignoring after text, email, certified letter. Hiring new company to fix that will cost $3000 to $5000 do to company has to take rocks out of trench and had dig trench 27 feet. DO NOT USE THIS COMPANY. WILL BE TALING Surratts to court for total cost of trench. All they had to do is come out and fix the issue.
Description of Work: Swale Trench
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$8,000
Dan J.
09/2024
5.0
landscaping
+ -1 more
Surratt’s did a great job when promised I am very pleased with the results.
Description of Work: They cleaned out the beds, trimmed bushes, trimmed trees, & mulched. Bed was over grown with vines and weeds and they didn’t damage the existing plantings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Della A.
06/2024
5.0
hardscaping
+ -1 more
I had a retaining wall replaced. Surratt's Lawn Care quoted me a fantastic price and did a better job than I expected. I will hire them again and already have a list of things I plan on having them do in the future. This one is a keeper.
Description of Work: Retaining wall replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Brent A.
06/2024
5.0
landscaping, hardscaping
+ 0 more
Went very smoothly, was very professional and did a excellent job. Even when I received to many rocks because supplier gave us to much, they went out of there way to add rocks to landscaping. I would recommend for any landscaping, French drains, anything you need done to your yard. You won't regret it!!!!👍
Description of Work: Swale drainage thru entire yard.
Rating Category
Rating out of 5
Yes, I recommend this pro
abby A.
04/2024
5.0
landscaping
+ -1 more
was very professional and pricing was great going keep him on hand
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Tree Service,
General Remodeling,
Mulch and Topsoil
FAQ
Surratt’s Lawn Care is currently rated 4.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Surratt’s Lawn Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Surratt’s Lawn Care offers free project estimates.
No, Surratt’s Lawn Care does not offer eco-friendly accreditations.
No, Surratt’s Lawn Care does not offer a senior discount.
Yes, Surratt’s Lawn Care offers emergency services.