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Wooden Stone Consulting

Computer Repair, Computer Training, Computer Sales

About us

Your hometown Apple computer shop. Conveniently located inside the Wooden Stone Gallery in downtown Davidson, we offer the kind of personalized attention to your computing needs that other shops can't. Even though we're a small shop, we still offer the newest technology direct from Apple (we're an Apple Authorized Retailer), as well as a small selection of used equipment that can make owning the legendary performance of Apple an affordable option for any budget. Our service department is focused on providing an outstanding service experience to all of our customers, striving for transparency in pricing, fast turn-around times, and friendly service. We're an Apple Authorized Service Provider, so you know that your repairs are being done to Apple specifications, and will keep your computer under warranty. Our training department offers group classes, individual classes, and even on-site training to meet your needs to the best of our ability. We offer classes ranging from basic computer use to home networking, and even on the latest software being produced. For LightSpeed support or quick questions, contact LS Pro Support at (855)979-LSPS(5777) or support@lsprosupport.com. For LightSpeed technical support, please call (866) 932-1801. For Mac support, contact our Asheville office at (855) 979-LSPS(5777) or asheville@woodenstoneconsulting.com.

Business highlights

13 years of trusted experience

Services we offer

Apple computer-sales, service & repair. Computer training classes.

Services we don't offer

Windows-based computer sales & service.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-19 of 19 reviews

Scott E.
03/2016
1.0
computer repair
  + -1 more
unknown
Description of Work: They stated on the ad that they repaired PCs. This isn't the case.
Rating CategoryRating out of 5

Yolanda J.
08/2014
4.0
computer repair
  + -1 more
Mission accomplished timely, accurately and professionally
Description of Work: Set up my new apple computer and new Epson printer including fax capabilities with a tight deadline approaching

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$85

ADELE C M.
01/2014
1.0
computer repair
  + -1 more
I never heard from them or had any contact of any kind. Apparently, Angie's List people* attempted to get a response also, to no avail. *Sally P., Lauren A, Amy B., and finally Stephen Schwartz from your Big Deal Help Desk.
Description of Work: I purchased a Big Deal from ComputerTree of Davidson - $89 for up to 2 Hours Computer Repair Labor with On-Site or In-Store Option!
Rating CategoryRating out of 5
$89

Maria C.
01/2014
5.0
computer repair
  + -1 more
.
Description of Work: replaced the hard drive in mac.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$400

jennifer H.
08/2013
5.0
computer sales
  + -1 more
Caroline was knowledgeable and wonderful to work with! Her professionalism and humor were refreshing and I will only shop at the Computer Tree from now on!
Description of Work: Ono on one consultation. Purchase new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Noah & Rebecca K.
06/2013
5.0
computer repair
  + -1 more
Very responsive over phone and email. Quoted price and time line, lived up to quote and timeline, very friendly and knowledgeable.
Description of Work: Solid state hard drive install on 2009 Mac Book Pro.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Sarah & Karl M.
01/2013
4.0
computer sales, computer training
  + 0 more
Good. Tech person doing training good, do more teaching rather than responding to questions.
Description of Work: Bought IPAD plus individual training for my 83 year old mom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Patricia D.
11/2012
5.0
computer repair
  + -1 more
I was pleased with services from the time I came for an estimate (which was credited on work done) thru the completion. Technician, spent much time with me going over the new material and was enormously helpful. Absolutely will use again and have recommended to friends.
Description of Work: Computer overhauled, new drive inserted, added back up system and updated equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$367

Kimberly P.
10/2012
5.0
computer repair
  + -1 more
Service men, were very knowledgeable and professional. They explained (in layman's terms) exactly what was wrong with my computer and did a cost analysis of repair verses new purchase. They were very honest and met me where I was re: my financial/business needs.
Description of Work: I had a complete diagnostics performed on my Mac laptop. It was determined that my hard drive was faulty, but Computer Tree, was able to retrieve and save all my data, pictures, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Steven R.
09/2012
5.0
computer repair
  + -1 more
Local apple dealer - Informed staff - Great service -prompt.
Description of Work: New apple computer transfer files install software / data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Rebecca M.
09/2012
5.0
computer repair
  + -1 more
They were very thorough in diagnosing, explained the problem, gave cost and options to fix, and fixed reasonable time.
Description of Work: Replacement of hard drive, attempt at data recovery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Martin S.
08/2012
5.0
computer repair
  + -1 more
Very well.
Description of Work: Cleaned hard drive. Installed additional memory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sharon B.
07/2012
5.0
computer repair
  + -1 more
Very courteous gave price quickly and were super to deal with my grown child was so happy as I was.
Description of Work: Replaced bad broken iPod touch for responsible android and shot period of time for deadline.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Rachel W.
07/2012
5.0
computer repair
  + -1 more
The retail workers were very helpful and knowledgeable. They went above and beyond to help me find the best printer to purchase from another store.
Description of Work: We purchased a new desktop computer and apple ore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

GRANT J.
06/2012
5.0
computer repair
  + -1 more
I took my older iMac to ComputerTree for diagnostic tests, as it had gotten slower and crashed on a regular basis. The small staff was polite, patient, and helpful. They kept it overnight, ran diagnostics, and did some clean-up operations. These have noticeably improved the computer's performance and have resulted in far fewer crashes. I am so delighted to have this service close at hand and not to have to take my computer to the Apple Store. I'll gladly give them my business in the future.
Description of Work: Diagnostic work and servicing on an iMac computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

06/2012
5.0
computer repair, computer training
  + 0 more
Excellent explanation of my needs matched. Knew what I needed to purchase. Well informed and very helpful. Follow up questions- they are always available.
Description of Work: Purchased Mac Book. Provider moved data from old computer to new. I'm an continuing computer classes with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Lawrence .
04/2012
5.0
computer repair
  + -1 more
Great! The store has only been opened a year, but I've had several occasions to deal with them, including repair of a couple of Mac computers and the purchase of a new MacBook Pro and iPad. I've also taken training from them. I love the small store feel with nearly all the Mac service you'd get from the Apple Store. They are extremely helpful and willing to take the time necessary to help you get the right solution. In this case, I was afraid that all the data was lost. but Matt used some tricks to tease everything off the old hard drive into the repaired unit. What was amazing was that the did a full diagnosis, replaced the hard drive, loaded Lion and then loaded all my data from the old drive and for this they only char3ged the $120 fee for the new drive. A great deal effectively done.
Description of Work: My 2008 MacBook hard drive crashed and I took it in to explore options. A new Apple hard drive was available that would give me more speed and storage capacity. Matt replaced the hard drive and recovered all my data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Eileen B.
03/2012
5.0
computer repair
  + -1 more
Matt and Leslie are helpful, friendly, really knowledgeable and way cool!
Description of Work: they assisted with software question

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles R.
02/2012
5.0
computer training
  + -1 more
I was more than satisfied with the service. Matt Long's personal attention and his willingness to explain to me how it's done was above and beyond the best services I've experienced in the past in the field of computer sales and services.
Description of Work: I needed to update some software. It didn't require the purchase of anything. It required some update moves that I had tried myself unsuccessfully. Matt Long took almost an hour to do this for me. He explained everything that he was doing. He told me that it was going to take an hour and asked me if I was going to stay. I said that I was interested in learning how to do it myself. Matt took the time to walk me through it and answer questions that I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    445 S Main St Ste 200, Davidson, NC 28036

    www.woodenstoneconsulting.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Training,
    Computer Sales

    FAQ

    Wooden Stone Consulting is currently rated 4.8 overall out of 5.

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 6:00 PM

    Wooden Stone Consulting accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Wooden Stone Consulting offers free project estimates.
    No, Wooden Stone Consulting does not offer eco-friendly accreditations.
    No, Wooden Stone Consulting does not offer a senior discount.
    No, Wooden Stone Consulting does not offer emergency services.
    Yes, Wooden Stone Consulting offers warranties.
    Wooden Stone Consulting offers the following services: Apple computer-sales, service & repair. Computer training classes.
    Windows-based computer sales & service.

    Contact information

    445 S Main St Ste 200, Davidson, NC 28036

    www.woodenstoneconsulting.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM