Northstar Plumbing Services

Northstar plumbing did a fantastic job and provided my company AFTERDISASTER with all the details and descriptions along with a report. It makes our lives so much easier when customer is happy and everything is explained and fixed they way it should of been. So thankful for Northstar and their exceptional work they do! Best communicators and just fantastic work... could sing their praises all day long!

Brian is very knowledgeable and was very open about the various options for fixing our predicament with toilets and leaky valves. He gave us lower priced alternatives than what we had talked about on the phone, and I feel like his main priority is fixing customer issues, not raking in top billing.

I've used Brian's plumbing services several times. In October, 2017, he replaced the "guts" on 3 toilets in my house. In November, 2018, I noticed that 2 of the toilets were leaking slightly. (I used the old food coloring test in the tank to determine this.) I called Brian and he responded quickly. He replaced 3 flappers in the toilets and would not accept payment for this service. He told me, "I stand behind my work." (Mind you, this was 13 months AFTER the initial work was done.) In the next few days, I noticed that one of the toilets was still slightly leaking. Brian came over and using a utility knife, slightly trimmed one of the flappers. That was several weeks ago and that did the trick. No leaking since then. Brian is a true "find." He's my go-to plumber!

Sent a message through Angie’s List and never got a response.

Great responsiveness and resolution. I highly recommend Brian.

This Plumbing Company is professional & Honest. I went thru 1/2 a dozen plumbers before I found Northstar. A++++++

Excellent ! Professional & Honest. Will hire again without question.

Great! Professional job timely performed for a reasonable price.

He was professional and courteous. He just did a great job and he stands behind his work. I asked him to come back and fix on thing for me and he did. He's a great guy.

Very well. He is very professional and tries hard to do a good job. Yes, I would definitely hire him again.

In less than 24 hours, I received a response that we didn't need to change the valve as the current one would work with the new hardware. This saves us both the cost of a valve and the plumber visit charge. I really appreciate them being so knowledgeable and not wasting my time or theirs for an unnecessary visit.

My toilet continued to run. The tech came out and replaced the floater. I give them A's across the board. I will use them again if needed.

Seamless from first contact to completion. Brian was surprisingly responsive, candid, and professional. Just the task of getting the large h/w heater into my cellar (120 year old Queen Anne) was a bear, but Brian went above and beyond working through the challenge, removing/reinstalling some doors, while still completing the job ahead of schedule. I'm putting him on speed dial. A+.

I emailed Northstar, explaining what my issue was. (It was NOT an emergency.) I received a phone call from them a few hours later. An appointment was made for the following day. Brian arrived right on time. He explained what needed to be done. He bills by the hour, not by the particular service. He told me that he didn't think it would take more than an hour to replace the faucets. And it didn't. The total cost -- time, parts and a $15 Angie's List discount -- came out to $150. Brian was knowledgeable and punctual. I recommend him highly and would use him again without hesitation.

Expectations exceeded. Brian arrived on time, spread a cloth to protect flooring and replaced two outdated faucets within an hour. He tested both thoroughly before putting away his tools and cleaned the counters before leaving. Northstar Plumbing is my go to plumbing company! I highly recommend this company.

We had done our research and purchased a water heater and 2 toilets. We had Brain Betters of Northstar install them on a time and materials basis. Brian arrived as planned and worked steadily through the day. If he needed to wait for a part to be brought up – he would jump to another task. He finish be late afternoon and also did a few other plumbing tasks we asked him to. We found Brian Betters to be very knowledgeable, friendly and conscientious. His suggestions are quality and customer focused. Unreserved recommendation.

I couldn't have asked for better service! I came home in the afternoon to find water coming out from under the garage door. I opened the door and the water heater was leaking very badly. I looked up plumbers on Angie's list and Northstar Plumbing was at the top. I called Brian and he said he would be able to come in about an hour, but he was sending his son out immediately to see what I needed and to pick up the water heater to bring it here for him to install it when he got here. I had already turned off the water to the heater, so that was addressed. The whole process from start to finish took about 2 1/2 hours. If you are lucky enough to get Brian out when you need him, you won't be disappointed.

Our cabinet below the kitchen sink is pretty congested. Brian did a great job of using smaller fittings so there was as much room as possible for the electrical guys to do their work. And made it easy to disconnect in the future; thinking ahead! He was prompt, thoughtful and conscientious. I would seriously recommend NorthStar for your plumbing services.

Brian was great! He came on very short notice on a Saturday morning. He didn't charge us an "emergency rate". This is the second time I have used his services and both times he has been extremely helpful. He always goes above and beyond to explain the "why" of everything that is happening and gives you tons of information, as well as an honest opinion. I could not recommend him more!

He is absolutely great. I'll absolutely use him again.

Fantastic work by Northstar Plumbing! Brian, the owner, did fast, clean work on my kitchen pipes. He clearly answered numerous questions that I had. He also advised against work that I was considering, saying it would be better to wait. Now that's honesty!

Last night when doing the dishes, the dishwasher wouldn't drain. I called Northstar Plumbing in the morning and Brian, the owner, said he could come out by noon as he would be in our area, He actually arrived much earlier as he was nearer to us than he thought. He found the problem, unclogged the pipe and cleaned up within ten to fifteen minutes. Very nice and professional. Both my husband and I were very happy with his prompt service, The only reason I didn't give an A in price is because its hard for me to swallow that 15 minutes of work is a $100, (that was with a $25 discount - thank you Brian!) and from reviewing plumbers sites, that seems to be the charge. aargh.. We are going to change out our shower head and will be using Brian at Northstar soon again!

I installed a new toilet after floors were tiled,I have installed many toilets in the past but this one kept leaking under tile,tried 3 times,I finally gave up and called Brian,he came the next day removed the toilet fixed the toilet ring and inspected the toilet before reinstalling,he found a manufacturer defect in the toilet here it was leaking,this was a brand new toilet. I returned toilet to HD and they replaced,Brian installed it with no trouble,no leaks. I would have never found defect in toilet! glad I called him

Excellent. Professional and courteous. Highly recommend.

Everything went perfectly! When I first called him for a quote, he answered (which cannot be said for most of the people I called). Additionally, he gave me lots of details about what the process of replacing a toilet was, where I could find the best value of the replacement toilet, some MUST HAVES in a new toilet, etc. He provided me a quote, we bought a new toilet from Lowes that evening and I called him the next day to schedule it. He was available within 24 hours to install it. He showed up within the two hour window he quoted, replaced the toilet, and even took the old one off to Habitat for Humanity for free. Additionally, he changed the handle of another toilet from a white one to a silver one. I would STRONGLY recommend him. He was genuine, courteous, and charged a great price.