had them replace roof. Within weeks we developed several leaks. They responded and said they "repaired the leaks", which continued to leak. When called back they advised that the leaks were a result of pine needles on the rood "daming the water", which never occured in the 12 years we were in our house, and refused to make further repairs. Called a qualifies roofer in and he advised that the leaks were a result of failure to install flashing around our chimney. Once installed the roof no longer leaks.
Description of Work: replace roof
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Jerry H.
11/2015
5.0
roofing
+ -1 more
.
Description of Work: Fast and efficient at finding and repairing a leak in my roof. Recommended to me by my Pastor.
Rating Category
Rating out of 5
Yes, I recommend this pro
thaddeus M.
01/2015
1.0
roofing
+ -1 more
The first rain storm after completion of the job the roof leaked in my den. Tim came out and made a repair. The second rain after the install, the roof leaked in the garage and the same place in the den. Again contacted Tim and he came our and made "repairs". Several storms later the den leaked for a third time, once again Tim came out. This time he stated the leak was caused by pine needles "daming" the rain. Contacted a real roofer who advised that they did not install flashing around the chimney and along the house. Filed a complaint with the BBB which they responded to by stating they had made a good faith effort to repair the leaks and would provide no additional services. Had to pay for another roofer to come out and install the flashing and also had to pay to have the den ceiling replaced due to the water damage caused by their poor workmanship.
Description of Work: removed old roof and installed new roof
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Service Categories
Roofing,
Hardware & Home Improvement Stores
FAQ
DOCKERY LAKES ROOFING is currently rated 2.3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
No, DOCKERY LAKES ROOFING does not offer free project estimates.
No, DOCKERY LAKES ROOFING does not offer eco-friendly accreditations.
No, DOCKERY LAKES ROOFING does not offer a senior discount.
No, DOCKERY LAKES ROOFING does not offer emergency services.
No, DOCKERY LAKES ROOFING does not offer warranties.
DOCKERY LAKES ROOFING offers the following services: Home Improvements,Roofing Contractors