They are very careful with their hoses but managed to bump in the furniture a couple of times with the steel cleaner head otherwise they did a nice job.
Description of Work: Master bedroom, Guest room, hallway, stairs, living room (small) rug, Dining room (Small Rug) including Couch, 2 overstuff chairs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
JUDITH A.
09/2008
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Excellent, as usual. On time and got right to work. Today, they cleaned my couch, two piece chair and ottoman, large area wool oriental rug in living room, hallway runner and 6 by 9 foot, pet stained area rug. No smell anymore!
Description of Work: I have used this family owned business for years and am happy to finally get to share this business with Angie's List. They are so thorough and polite that I have never had to call them back with a complaint. My carpets and area rugs are always clean, bright, and scotchguarded. They are also good at stretching wool rugs and dyeing. I have recommended them many times.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from J & S CARPET SPECIALIST LLC
Thank You...all of us here adore you...James
DAVID M.
12/2006
5.0
carpet cleaners
 + -1 more
Great experience, everything you could ask for; on time, quick, good quality, fair price, great service and very responsive.
Description of Work: We have used JS twice, once when we moved in (2002) and once since (2006). They cleaned all of the carpet in our entire house (about 1500 square feet of carpet). When he finished, it looked like BRAND NEW! The price was unbelievable, the quality first rate - he arrived when he said he would, completed the job efficiently, and even came back about an hour after he left because we spilled paint on the newly cleaned carpet, and he didn't charge us a penny! Work was perfect!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
ANDRE N.
06/2006
3.0
carpet cleaners
 + -1 more
I WASN'T VERY PLEASED WITH THIS COMPANY. THE STAINS DIDN'T REALLY COME OUT OF THE CARPET OR RUGS. THE SMELL IS ALSO STILL THERE. I DIDN'T GET THE RESULTS I WAS LOOKING FOR.
Description of Work: THE COMPANY CLEANED THE RUGS AND CARPET IN MY HOME TO GET THE PET SMELL AND STAINS OUT OF THEM.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$250
Response from J & S CARPET SPECIALIST LLC
Please let me start by apologizing, I really need to invest more time in the internet as we did not know you were unhappy with our work..As for carpet pet stain a color removal and redying effort is sometimes necessary and is rarely done do to expense and odor is only guaranteed if we are allowed to replace pad and seal floor. Your invoice shows you opted for a suface attempt only which isn't. As for your rug that should have been odorless and we will make attempt to contact you to rectify to your satisfaction...James
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
J & S CARPET SPECIALIST LLC is currently rated 4.3 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
No, J & S CARPET SPECIALIST LLC does not offer free project estimates.
No, J & S CARPET SPECIALIST LLC does not offer eco-friendly accreditations.
No, J & S CARPET SPECIALIST LLC does not offer a senior discount.
Yes, J & S CARPET SPECIALIST LLC offers emergency services.
Yes, J & S CARPET SPECIALIST LLC offers warranties.