We are a very detail oriented home improvement company that takes pride in every job we do. Our customers are our family. We have over 17 yrs in the home improvement business and know how to make any home improvement project as easy of a process as possible. We are always on time or will communicate with our customers to always keep them in know. We will provide the best service at a very reasonable price.
Business highlights
27 years of trusted experience
Services we offer
We are an all around home improvement company and handyman service. We cover your home from top to bottom. We also hang TVs, build entertainment centers and so much more.
Plumbing Work * Left waste / sewer lines open to the air in the basement resulting in foul smell throughout area. * Did some concrete work but left forms in floor making it impossible to proceed without removing the forms * Cutout an area of concrete and did not refill it with anything - leaving the dirt under the slab open to the air resulting in a - foul smell throughout the area. * Sloppy cement work resulted in cement on the toilet flange. This cement was left to harden and now, unless I can get it - chipped off without damaging the flange, will interfere with a proper seal which will prevent seapage of toilet water and - with proper seating of the toilet itself. Install Wall / French Door in Garage Door Opening * French Door did not close properly when installed. I was told that door would settle and close better. This did not - happen. Door settled and now the handle is so misaligned that the door won't even close at all. * Door is not sealed. There are gaps easily big enough for a mouse or other vermin to get through. When this was - pointed out, I was told that Mr. Speed does not seal the door. I am not sure how you install a door without sealing it. * The metal threshhold plate is only partially supported. If anyone were to step on the threshhold, it would bend because - there is no support under about 1/2 of the threshhold plate. When this was pointed out, Mr. Speed said that I could get- a piece of wood and install it myself. * The garage door was not deconstructed and remains in place. Mr. Speed built the wall & door in the garage door - opening without removing the garage door (how do you do that!). Removing the door was clearly part of our written - communication prior to starting any work. Leaving the door has interfered with framing and continuiung work in the - rest of the basement AND still must be removed. General * Borrowed tools / ladders and left them out. I had to pick up after Mr. Speed after each visit to avoid having my equipment - left outside in the weather. * Left waste / garbage. Left cement rubble, piles of general construction debris, cigarette butts and fast food trash. Again - I had to pick up after Mr. Speed. * On one trip, Mr. Speed brought (what appeared to be) his girlfriend. She did not contribute in any way to the work but he - did seem to be encouraged to leave as quickly as possible. Again, very unprofessional. * On another occaision, Mr. Speed had his truck cleaned out. There was equipment and debris throughout my dirveway - AND my house was obviously not receiving full attention throughout this time. Attitude * Very difficult to work with. Mr. Speed very abruptly left my house while in the middle of "working". This was done without - any conversation or notice of any kind -- he did not return. Coincidently, this was right after I (naively and stupidly) gave - Mr. Speed a check that brought him to paid in full status. When I reached out to Mr. Speed to ask when we could finish - the project(s) that had been started, he responded that "He was finished". I specifically pointed out what was not - finished (as described above) and then was told that Mr. Speed "would not come back for any amount of money". I was- not offering any money and no money should have been involved since we were discussing completing the original - terms of the projects. When I pointed out what we needed to do to proceed Mr. Speed would say it's not in the quote -- When I pointed out what was in the quote (that was not complete) Mr. Speed would point to a conversation that we had - He clearly wanted to have it both ways -- citing the quote when convenient and citing other communications when - convenient to him. Throughout, he showed no willingness to work anything out. * Now I am left with unfinished work that I will have to pay someone else to complete. Conclusion * In the end, there has to be a good professional attitude and relationship because no quote can possibly cover - every conceivable issue that can arise during these types of projects. I was more than willing to reasonably work - through whatever might happen but Mr. Speed was unwilling to do the same - especially after he was paid. It doesn't - really matter to me anymore, I am taking the time to share my experience to help others avoid the experience that I had. * Mr. Speed has some glimpses of potential but he has a lot of work to do to mature as a professional. Until he is able to - grow and mature, he will continue to have and create these types of experiences for himself and others. * Therefore, I would strongly recommend NOT choosing to work with Mr. Speed. He walked away from a job that he did - not complete and was unwilling work through the situation in a professional manner at all. He was unprofessional- hot headed and completely unwilling to attempt to compromise or work things out in any way. Typical unprofessional - contractor horror story. Look elsewhere!!
Description of Work: Plumbing Work - Reorganize existing plumbing for bathroom in basement - Door - Deconstruct Garage Door / Build Wall / Install French Door in Garage Door Opening
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$4,125
Response from PAQ Home Improvement
Thank you for your review, as we all know not all contractors will stand behind their work. In my case I have always done my job with the utmost integrity and professionalism. I'm aware that not all customers can be made happy but, I have a very good tract record. I completed every thing that you and I talked about and that was written up in our CONTRACT! Contracts aren't only written to protect the customer but also the contractor. I wish their was a way I could reach out to other contractors to warn them of the dangers of working with unreasonable customers. I am totally aware that there are people that try to take advantage of the contractors services. I have had very few encounters with these type people because I like to surround myself with people that possess a fair amount of common sense. Thank you for your review!
Lee P.
09/2013
5.0
handyman service
+ -1 more
All went well.
Description of Work: Nick was great. I needed 5 fans installed, one of them was broken after he put it up. We chased another fan the same day and he pleasantly returned that evening, put it all together and got it up and running at with no additional charge. He subsequently gave me fair estimates on a few other larger home projects. I would love to use him in the future, he seems to very knowledgeable about a wide range of interior and exterior projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from PAQ Home Improvement
Thank you, I look forward to working with you in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Interior Painting,
Exterior Painting,
Stereo and Home Theater Systems
FAQ
PAQ Home Improvement is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 4:00 PM
PAQ Home Improvement accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, PAQ Home Improvement offers free project estimates.
Yes, PAQ Home Improvement offers eco-friendly accreditations.
No, PAQ Home Improvement does not offer a senior discount.
No, PAQ Home Improvement does not offer emergency services.
No, PAQ Home Improvement does not offer warranties.
PAQ Home Improvement offers the following services: We are an all around home improvement company and handyman service. We cover your home from top to bottom. We also hang TVs, build entertainment centers and so much more.