Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Troff Services

Pest Control, Carpet Cleaning, Upholstery Cleaning,

About us

Troff Services originated from a simple family conversation during a road trip. As Steve and Julie were discussing future plans with their sons, Daniel and Joseph, the idea of starting a business came up. Drawing upon years of extensive field experience, They left their jobs and embarked on this exciting entrepreneurial journey – initially, intending to establish a pest control company. But fate had a different plan. While browsing Craigslist for equipment, Steve stumbled upon a used carpet cleaning van. Having owned a carpet cleaning company earlier in his career, the sight of this van reignited Steve’s passion. This serendipitous event became the catalyst for Troff Services as we know it today – a family-run, multi-service company with a heart. For the past 15 years, Troff Services has tirelessly refined our offerings and mastered our skills in carpet cleaning, pest control, mosquito treatments, soft washing, and window cleaning. But we offer more than just services – we deliver what we affectionately call ‘The Red Carpet Experience®’. The Red Carpet Experience® represents our commitment to exceptional service, treating every home as if it’s our own and delivering sparkling results that last. More than just a business, we focus on building enduring relationships with the individuals and families who support us. Today, as we continue to grow and expand, our core values remain the same. We’re still the same dedicated family, constantly working not just to earn a living, but to make a difference in the lives of our clients. Join the Troff family today and let us roll out The Red Carpet Experience® for you!

Business highlights

17 years of trusted experience
Family Owned & Operated

Services we offer

Troff Services offers: Carpet Cleaning | Upholstery Cleaning | Tile Cleaning | Area Rug Cleaning | Hardwood Floor Cleaning | Pest Control | Mosquito Control | Window Cleaning | Soft Washing | Pressure Washing |

Services we don't offer

Termites, Carpenter Ants, Carpenter Bees, Powder Post Beetles, Old House Borers, Bed Bugs, & Honey Bees. Wildlife Control and Dead Animal Removal. Plumbing, Heating & Air, Electrical, Maid & Repair Services. Lawn Care, Plant Care, Mowing & Tree Trimming. We only service in North Carolina.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.0124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 124 reviews

Susan C.
02/2019
5.0
carpet cleaners
  + -1 more
If you need to have carpet cleaned, call Troff! Julie was awesome to schedule the job exactly when I needed it - even when I needed to unexpectedly reschedule. The two technicians arrived promptly, did an incredible job - clearly taking pride in their work - and made sure the job was done to my satisfaction prior to loading their equipment. I have already recommended Troff to several people, and would not consider another carpet cleaner after this excellent experience with them!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rebecca C.
05/2018
5.0
carpet cleaners
  + -1 more
These guys are great to work with. Very prompt, professional and friendly - with excellent communication skills. They shared their communication plan (call ahead for arrival), arrived on time and began work immediately. They finished quickly and I'm very happy with the carpets (which had been neglected for a couple of years as we worked on other home projects). I will definitely be calling Troff back for a more regular carpet cleaning service.
Description of Work: Cleaned 3 Bedrooms & a Bonus Room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Margaret P.
07/2017
5.0
pest control
  + -1 more
Perfect! They were on time, took special care to avoid my tomato plants and best of all - no mosquitos!
Description of Work: Mosquito sprayed front and back yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bunny N.
07/2017
5.0
upholstery cleaning
  + -1 more
Great!! This is the second time we have used Troff.
Description of Work: Cleaned furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura P.
06/2017
5.0
pest control
  + -1 more
3 services performed. They communicated well each time and seems to have made a difference in the mosquito population. Would definitely use them again.
Description of Work: Mosquito control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

SUZANNE C.
06/2017
5.0
pest control
  + -1 more
No issues. First treatment was delayed due to less than ideal weather which they communicated thoroughly. Lots of great communication. We decided to go with another 3 treatments after the first 3 were complete.
Description of Work: Mosquito yard treatments. Purchased Angie's List deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

TERRI C.
06/2017
5.0
pest control
  + -1 more
Great! They come out every other month and I never have to call to set up anything. They always send me and email in advanced with the next service date.
Description of Work: Pest control maintenance service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay J.
06/2017
5.0
pest control
  + -1 more
Seems to have worked as I have not been eaten up by being in the back yard
Description of Work: Julie was very responsive and will to adjust due to rain and other factors. Very prompt, responsive and helpful

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

John S.
06/2017
5.0
pest control
  + -1 more
Excellent, great communication and all work was completed.
Description of Work: Mosquito Spraying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ted H.
06/2017
5.0
pest control
  + -1 more
Very professional, timely and thorough service!
Description of Work: Mosquito barrier spray

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Sharon F.
05/2017
5.0
pest control
  + -1 more
So much more pleasant hanging in the yard now. Only a random mosquito.
Description of Work: Purchased the 3 application deal for mosquito spray

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas H.
05/2017
5.0
pest control
  + -1 more
They're family run, professional, friendly & offer a good service at a good price.
Description of Work: Paid for an Angie's List 1 time treatment special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica N.
05/2017
5.0
carpet cleaners
  + -1 more
We had Troff Carpet Cleaning clean our carpets and area rugs. They arrived on time and were very professional. Our carpets look great. We will definitely use them in the future.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George S.
04/2017
5.0
carpet cleaners
  + -1 more
They were excellent. They did exactly what I hired them to do and did it to my expectations.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Diane R.
04/2017
5.0
carpet cleaners
  + -1 more
It went very well. They did a very good job.
Description of Work: My master bedroom needed to be deep cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Tom L.
10/2016
5.0
pest control
  + -1 more
This is a great company. I have only had one instance where the service didn't take (most likely due to rain) and when I called them they had someone come out the next day to redo the service. I have them perform six services in six months and the mosquito population has been way down since before calling them.
Description of Work: Mosquito control (they kill them) and prevention.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Brad J.
07/2016
5.0
pest control
  + -1 more
Troff showed up on time, communicated well, and got the job done.
Description of Work: Basic pesticide treatment for house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bunny N.
07/2016
5.0
upholstery cleaning
  + -1 more
It went great! Daniel was extremely professional and arrived when scheduled. This is my second time using Troff's.
Description of Work: Furniture cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathie W.
06/2016
5.0
pest control
  + -1 more
Had a group coming in two days with 5 children to visit to our home. Woke up to probably hundreds of ants marching across a number of my kitchen cabinets. Troff Pest control came in and treated. Never saw the ants again. :)
Description of Work: Pest control. Especially ants in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry S.
05/2016
5.0
carpet cleaners
  + -1 more
Daniel was very professional and did an outstanding job cleaning the carpet. It looks new again. I would definitely use this company again and recommend them to anyone.
Description of Work: Carpet cleaned in family room, stairs, hall, and master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ROBERT W.
03/2016
5.0
pest control
  + -1 more
This is the start of a the third year of their treatment, This years as always: They always give me plenty of notice, on when it is time to start the treatment. They are very flexible on days and times. They showed up as promised and when completed, they took the time to explain what they did and to show me areas of concern and to watch for standing water, because that's where mosquitoes can multiply very quickly. I live in the in a area surrounded by trees, so you can imagine, before they started treating my property I could not walk outside without covering myself and my children with bug spray. Now I can enjoy the outdoors again without spraying off all over myself. I feel they are genuinely concerned for me and my family, they always take the time to answer any questions we may have and even play with my dog, he loves them too. I would highly recommend them for Mosquito and pest treatment, they take the time to give great service and not always looking to up sell you on something else while they are there, like some of the other big corporate bug companies. I look forward to enjoying the outdoors again this summer.
Description of Work: We had Mosquito Troff come out and treat our property for Mosquitoes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Tom L.
03/2016
5.0
pest control
  + -1 more
Excellent. They are very responsive to emails and very accommodating. Last year we could actually spend time in our backyard without being consumed by mosquitoes.
Description of Work: Monthly mosquito treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Janet W.
02/2016
5.0
carpet cleaners
  + -1 more
The service was exceptional from a customer service stand point. They arrive on time, the thing I like the most is that they provide what I need, and don't try to sell me more services. They also give a lot of tips for free of charge. Will definitely use again.
Description of Work: I purchased their offer for "Only $99 for 3 Standard Rooms of Carpet Cleaning, Deodorizing, & Stain Protection!".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol Y.
02/2016
5.0
pest control
  + -1 more
They were excellent. They are personable and on time. They have been great.
Description of Work: They did an interior and exterior pest treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John D.
01/2016
5.0
carpet cleaners
  + -1 more
Arrived on time. Cleaned carpets well. No issues.
Description of Work: Cleaned and deodorized two carpeted areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

40 Dulin Dr SW, Concord, NC 28027

http://www.troffservices.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Pressure Washing,
Window Cleaning

FAQ

Troff Services is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Troff Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Troff Services offers free project estimates.
No, Troff Services does not offer eco-friendly accreditations.
No, Troff Services does not offer a senior discount.
No, Troff Services does not offer emergency services.
No, Troff Services does not offer warranties.
Troff Services offers the following services: Troff Services offers: Carpet Cleaning | Upholstery Cleaning | Tile Cleaning | Area Rug Cleaning | Hardwood Floor Cleaning | Pest Control | Mosquito Control | Window Cleaning | Soft Washing | Pressure Washing |
Termites, Carpenter Ants, Carpenter Bees, Powder Post Beetles, Old House Borers, Bed Bugs, & Honey Bees. Wildlife Control and Dead Animal Removal. Plumbing, Heating & Air, Electrical, Maid & Repair Services. Lawn Care, Plant Care, Mowing & Tree Trimming. We only service in North Carolina.

Contact information

40 Dulin Dr SW, Concord, NC 28027

http://www.troffservices.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed