TERRA GREEN PRECISION LANDSCAPES

Terra Green did a fantastic job for us. Chris Robst the advance sale rep appropriately set expectations on when they would arrive and how long the job would take. He also worked with us on cost and timing, to ensure we had a solid plan. Brian and his team did the work and we couldn't be happier. Multiple neighbors have stopped and complimented us on the work done. Highly recommend Terra Green for this level of landscaping.

We have used Terra Green as our landscape contractor for a number of years with great success.

Not good. Speed is the name of their game! But you'll never publish it anyway, because I'm in an HOA and you only accept reviews from the HOA itself, not an individual. And of course the HOA Board of Directors aren't even on Angie's List. So this review will go nowhere. Too bad.

Terra Green has gotten involved with "t-taking," my lawn at the Mallard Trace at Rossmore townhome complex, Charlotte, NC hasn't been moved in months (it takes very little time with the ride on equipment). And now, conveniently, my lawn was flagged for some hidden project (flagged and repainted multiple times, so you see this gets a little convoluted, serves as track covering). They started by hitting the blower against my door and back windows (screen door was broken by a previously by lawn maintenance). They will sit across my home for an hour doing nothing, circle the property for 30+ minutes at the end of a day, haggle with the neighbor about whether they should pick up a small pile of ticks, using this "street gang" terminology. Their presence is a constant headache. Keep in mind the BBB might take your complaint but it will not be recorded unless your HOA submits it -- Terra was clever to respond that they had no contract with me. It's harassment --a man in stocking cap just drove through in one of their trucks today, there's no work being done here today. If you want a reputable lawn service, this company may have been but no longer is--

They did a fine job of laying our the landscaping and implementing

Please do not waste your time on this landscaper. He proved to be completely unreliable and unresponsive. We were very interested in working with PJ and thought our initial consultation went well; however, he never followed up. We completed his questionnaire and he promised to get back with us but never did. We waited six weeks and left several messages. He never responded. Eventually, we gave up in frustration.

Terragreen has always been very responsive to our calls for help. In the past they have identified and fixed leaks that other landscape companies had failed to remedy. Although their cost MAY be a bit higher than others, in my opinion they are well worth it. I will call them again and do not hesitate to recommend them.

If you go and look at my review history I very very rarely give a company a bad grade, so please read with care and caution. DO NOT USE this company. Their ability to provide a service or estimate seems to be non-existent. I sent numerous emails and had several phone conversations with their secretary (Tracy) who was the easiest person to deal with in this situation. She was very apologetic about the situation, however, couldnt answer why, after 3 weeks no one came out to give me an estimate. I can not speak to the quality of work they do simply because they never even came to give me an estimate. If its anything like the reliability of the estimate part, I'm affraid to see that work. I was shocked that with all the landscapping companies out there now a days that a company such as Terra Green would jump at an opportunity to have a potential repeat customer?? Like I said before, I dont give bad reviews, but people on Angies List and anyone else that is inquiring about lawn services in th Huntersville area need to know.

They were fine. They were polite, professional and on time for the estimate. Their price was outrageous and it turned me off.

They have been responsive about my concerns. Currently they come every week to do my yard maintenance and lawn cutting. They also blow out the pine needles 2x a year, and trim as needed. Recently, they trimmed my bushes back and did a great job.

I've called Terra Green several times for help with an old and quirky sprinkler system. For me, their greatest triumph was in diagnosing a problem that another sprinkler company had missed, causing us expenses that did not solve the leaks. Terra Green found that the water pressure was too high and installed a regulator that has ended expensive water loss. Yes, their prices are a bit higher than other companies, but they really know what they are doing, they come promptly and on time, and have been very careful to explain to us just what was going on and how it should be corrected.

Timely estimate, dependable and consistent performance.

Mowing services were fine. Trimming of shrubs was periodic with some reminders necessary. Fertilizing,seeding, etc. was okay per company's routine. However, this and quot;maintenanceand quot; contract, suggested that there would be someone reviewing the property weekly. What we found is that the mowing crew did their thing but no one was regularly watching out for disease, insects or other potential needs to keep the property looking nice. The responsibility was then on the homeowner to inspect the yard and notify Terra Green of any potential problems. I got tired of notifying them of problems, only to have them react to fix issues that were already well-advanced, rather than to regularly inspect the yard and proactively address issues before yard became unsightly. When I made decision to discontinue the contract, our lawn had obvious disease and looked worse than many yards, where there was no company to maintain the property. If you want to have someone take responsibility for keeping your property looking nice and well-maintained, Terra Green is not the best option

It did not go so well. They were charging me way too much for a small job.

I should first mention that I know a lot about irrigation. I have personally designed and installed multiple systems. After a very high water bill, I contacted the city and was treated like an idiot and it was obvious they thought I was just an ignorant homeowner. They said I must have a leak and if I wanted to get anything done about my bill, I had to hire an irrigation contractor to resolve the issue and send the city a copy of that contractor's bill before they would look at it. So, I hired Terra Green. First, the Irrigation expert came to my home to evaluate the system. Eddie is as courteous and professional as any individual I have ever had at my home. He took time to ask me about the problem before digging in to the system. I was treated with respect and empathy for the apparently common treatment I received from the city. He checked the entire system from top to bottom and found zero evidence of a leak. (exactly as I told the city) He went above and beyond his duty by suggesting I get the city to come to the house again and this time, he would be there to support what I was telling them. When I got lined up with a city supervisor, I left a message with Eddie notifying him of the appointment time. Eddie called me back shortly after that from his car on the way to the beach with his family. I couldn't believe he took the time to do that. He said the appointment was before he would return from the beach but he would make arrangements to have someone there with me. At the set time, PJ (owner of Terra Green also super courteous and professional) showed up at my home and began looking over everything and getting a full understanding of what was going on. The individual from the city showed up 1 hour and 15 minutes late. PJ patiently waited with me. (I was not as patient). In the end, the city supervisor agreed that something was very wrong with the bill and there was no sign of either a leak or over-watering. The city adjusted my bill accordingly and we are still trying to figure out what caused the bad meter readings. The bottom line for this review is this: Terra Green understands customer service and professionalism. They went way beyond the service of an average company, let alone landscape company. I will certainly hire these guys for my next landscape project.

Never did business with Terra Green.

I phoned the company because I didn't understand how to program my irrigation system. P.J. came out and fixed the settings, explained how it operated, ran a test of all the zones, and repaired one head to run in the right direction. I very much appreciated the prompt service and happy outcome for my thirsty lawn.

Terra Green is performing weekly lawn and yard maintenance for my house. The cost is about $200 per month and includes mowing, maintenance of plantings/shrubs, fertilization, weed control, etc. The company is very professional and their work is meticulous. My yard is already starting to look much better.

We originally used this company to install an irrigation system for us in 2010. They did such a great job that we used them again to replace two retaining walls in the front and rear of the property. One was along the front driveway and the other in the rear enclosing a terraced garden.The old walls consisted of railroad ties that had deteriorated over 17 years. The new walls were the interlocking stone type manufactured by Belgard. From the beginning, this was a first rate job. PJ Faust, the owner, came to our house and discussed the job in detail, including design suggestions. There were a variety of color schemes to choose from and we went with alternating red and gray stones. Scott, Lorenzo and the entire crew arrived on time and worked long hours for 3 days until completion. After the walls were in, they reseeded and put down pine straw where needed. The entire site was cleaned up thoroughly in a highly professional manner. The new walls look absolutely beautiful.We couldn't be more satisfied.

They are getting ready to do some shrub work. It has gone really well. They are here when they say and their work is good. They are on time. The pricing is good and fair. If there is ever a problem they will come back immediately and take care of it.

Tech called to tell me he could come early if I was available. He was courteous and informative during the work. Recommended some additional work and told me why it would be beneficial. No pressure to do the work.

We've gone with Terra Green Precision before and they had been very responsive and really took the time to explain what they were doing. They have very professional and friendly employees. They arrive when they say they will, they care about their work and do a very good job.

The quote was a little high for the amount of work we wanted done. There quote was a little higher than another contractor. They were nice people.

The crew arrived at my house as scheduled and performed the full work scope in a professional manner in approximately five hours. Quality materials (seed, fertilizer, top soil and river rock) were used for all aspects of the job. Post-job clean-up was excellent: Driveway, road surface and walkway was cleaned off with a blower and driveway was washed down with a garden house prior to leaving the job site. No materials, or debris was left behind. The owner (PJ Faust) arrived at the job site at the start of the job and reported back to the job site at its completion to inspect the work and to reset the irrigation system zone run times to support the Fall seed application.

We contacted several companies in order to get estimates on this work. Terra Green was the only one which responded. There was an initial delay in installation which had nothing to do with Terra Green, but involved getting municipal approvals for the system. Once approvals were received, Terra Green came out promptly and performed the work. All of our calls to P.J. Faust were promptly returned. Everything was thoroughly checked before the system was turned on and its operation was clearly explained to us. A first-rate job all around.