The salesman (Tim) was very professional and timely. He came to our house and measured the windows we needed replaced and explained the various models we were interested in. There was no pressure very relaxed and friendly atmosphere. We wanted a specific installer because he had installed our new doors on our home previously and did an outstanding job. We were very specific about this requirement before we made the purchase. When the windows were ordered we were told it would take about 2 weeks however, the windows arrived earlier and the person we had requested to install the windows arrived and did an outstanding job. We will use Lowe's again in the future when we purchase additional replacement windows.
Description of Work: Purchased and Installed replacements windows in master bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
James L.
05/2013
5.0
home improvement stores, appliance sales
+ 0 more
I purchase my appliances from Lowe's. If you buy them early enough in the day, they can deliver on the same day. The prices are good. They can pull up a screen and show you what everybody else is charging. They are very convenient and have great professionalism. They know their products and will help you. They deliver quickly and the guy helps you to set it up so everything is good.
Description of Work: I bought a range from Lowe's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robin B.
04/2013
5.0
home improvement stores
+ -1 more
They are great folks. The staff is so incredible. Their customer service is the best.
Description of Work: I bought a pump sprayer last year with a five year warranty. When it broke, I took it to Home Depot first because I couldn't remember where I'd purchased it. They turned me away immediately and at Lowe's they said they hadn't sold it to me either. Lowe's looked up the price online though and gave me credit for it to pick out a new one. They are great people.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin B.
08/2012
1.0
replacement windows
+ -1 more
Everything went wrong. They ordered the wrong windows, gave us the wrong price and then forgot to re-order the right windows. It took 2 1/2 months to get the right windows when it should of only took 2-3 weeks. When they came back to install them, they installed the wrong windows, again. There was also supposed to be a rebate for purchasing the windows, which we never got. Overall, it was a mess.
Description of Work: We purchased windows and then they set up the install.
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Service Categories
Hardware & Home Improvement Stores,
Windows,
Appliance Sales and Installation
FAQ
LOWE'S is currently rated 4.2 overall out of 5.
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.