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KEN'S SATELLITES

TV Service - Satellite, Stereo and Home Theater Systems, TV Repair


Services we offer

DIRECT TV, DISH NETWORK, MOTO SAT, SATILLITE INTERNET, OFF AIR ANTENNIAS, INSTALLATION OF HOME THEATER SYSTEMS.

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
14%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.1
professionalism
4.9
responsiveness
4.4
punctuality
5.0
Showing 1-7 of 7 reviews

ALAN C.
09/2009
5.0
home theater design
  + -1 more
Took awhile to get it scheduled. Sometimes took a couple of days to respond to voice mail & email. Original proposal was for cooling fans larger and more expensive than needed. Readily agreed to customer suggestion for smaller fans. Installation was professional with good result.
Description of Work: Installed cooling fans in enclosed entertainment unit that had plasma TV & DVR

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$300

ALAN C.
08/2009
5.0
satellite tv service
  + -1 more
Came out to house for initial estimate. Actual work was more involved and included replacing owner cables with higher quality product. Result was very good and everything worked well.
Description of Work: HDTV hookup with high quality optical cables; connected and configured home theater system and VHS/DVD recorder.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

JUSTINE M.
12/2007
5.0
satellite tv service
  + -1 more
We had a very small area where a direct line to the HD satellite was available (trees, hills, etc). They came out and found the only possible spot in our yard, told me the minimum amount of tree work required to install. We had the tree work done and scheduled the install. A huge pole had to be installed and cemented in, with the satellite sitting on top of it. Reception is absolutely perfect and we couldn't be happier. Also- we are primarily do-it-yourselfers and they gave a ton of free advice for tuning up what we already had. Wonderful, personable guys.
Description of Work: HD satellite dish install and giant pole to attach to.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANA B W.
09/2007
3.0
home theater design
  + -1 more
Here is a record of my reactions to the HD TV system that I bought from you. As you remember I asked for a total turn-key operation, what I got is a system that has bugs. The first problem we had was we couldn't get the closed captioning to work. If we loose power to the TV we have to start all over again. The new box worked for awhile, but now I get seconds of no picture just a black screen in the middle of a show. Sometimes the screen freezes in the middle of fast forward, the growth bar also. I can't play a DVD on it because I can't get back to regular TV afterward. Sometimes the TV picture is magenta & I have to restart to correct the color. He did not paint the exterior wiring to match the building. Sometimes there is no volume & I have to restart it to get it to work.
Description of Work: Installation of a flat screen HD TV, upgrade satellite and total turn-key operation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$2,500

LISA N.
12/2006
5.0
satellite tv service
  + -1 more
The installer was on time and listened to what I wanted done (keep cable internet and install satellite TV in two rooms). He was great and installed a new dish in a new location with a clear signal. He took his time and did a great job. You do have to pay for the site survey upfront, but they will credit it to your account upon successful installation and start of service. I definitely recommend this company and would recommend that you go through them for satellite TV, instead of calling any of the satellite television companies directly.
Description of Work: I called Ken's Satellites after having a problem with an installer that a satellite television company sent out (I wanted a new dish in a new location and he wanted to reuse the old dish that didn't get a good signal). I definitely recommend this company and would recommend that you go through them for satellite TV, instead of calling any of the satellite television companies directly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

KURT D.
10/2005
5.0
tv repair
  + -1 more
THE EXPERIENCE WAS VERY GOOD. WILLIAM IS VERY METICULOUS AND CONSCIENTIOUS AND DID A GREAT JOB. HE MOUNTED A SMALL FLAT PANEL TV IN THE CORNER OF THE LIVING ROOM, AND RAN THE WIRING DOWN THROUGH THE WALL SO YOU CAN'T SEE ANY CABLES. YOU ALSO CAN'T SEE THE BRACKET. HE DID AN EXCELLENT JOB.
Description of Work: MOUNTED A FLAT PANEL TV IN THE CORNER OF THE LIVING ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

KURT D.
10/2005
5.0
satellite tv service
  + -1 more
OUR INSTALLATION WAS A LITTLE MORE COMPLICATED THAN NORMAL, BUT WILLIAM SPENT OVER HALF A DAY GETTING THE DISH AND RECEIVERS HOOKED UP. HE ALSO GAVE US SOME TIPS ON SETTING UP OUR HOME THEATER SYSTEM, ALL AT NO EXTRA CHARGE. WILLIAM DID AN EXCELLENT JOB.
Description of Work: INSTALLED DIRECTV SATELLITE DISH AND RECEIVERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

    Contact information

    unknown, Concord, NC 28025

    ksaudiovideo.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Satellite,
    Stereo and Home Theater Systems,
    TV Repair

    FAQ

    KEN'S SATELLITES is currently rated 4.7 overall out of 5.
    No, KEN'S SATELLITES does not offer free project estimates.
    No, KEN'S SATELLITES does not offer eco-friendly accreditations.
    No, KEN'S SATELLITES does not offer a senior discount.
    No, KEN'S SATELLITES does not offer emergency services.
    No, KEN'S SATELLITES does not offer warranties.
    KEN'S SATELLITES offers the following services: DIRECT TV, DISH NETWORK, MOTO SAT, SATILLITE INTERNET, OFF AIR ANTENNIAS, INSTALLATION OF HOME THEATER SYSTEMS.

    Contact information

    unknown, Concord, NC 28025

    ksaudiovideo.com