I contacted them 4 times, sent pictures of my issue, was told someone would be in contact, but nobody ever called to come out and do an estimate. They could have at least told me they weren't interested in doing the job instead of just ignoring me.
Description of Work: New retaining wall and solution to drainage problems, new shrub bed border and mulch.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
James D.
11/2018
5.0
landscaping
 + -1 more
Very good service
Description of Work: pre-emergence put down, sprayed grass for weeds
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Jan P.
09/2017
1.0
landscaping
 + -1 more
I was told someone would be out on Thursday to look at my yard. No one called or showed up on Thursday. I can't do business with people who don't keep their word.
Description of Work: I inquired by phone if this company could install a dry creek bed.
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
Patricia C.
06/2015
1.0
landscaping
 + -1 more
We asked for them to come out and give us an estimate to clean up our front yard, add mulch to the flower beds, etc. We never received a quote or a follow up phone call. Horrible customer service!
Description of Work: Nothing! it took two attempts to even have them show up for an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
MARY LYNN S.
03/2015
5.0
landscaping
 + -1 more
unknown
Description of Work: We contract Groundmaster for all our lawn and grounds care. They have also done design and build work on a number of projects including a beautiful stone pathway in the back of the house. The product they use is always top quality, such as plants and pine straw. I enjoy the landscape design assistance, as I might have an idea, and they will take this and improve upon it. They always clean up everything when finished. They handle our watering system as well. When we have had an emergency, they responded immediately.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Mitchell M.
10/2014
5.0
landscaping
 + -1 more
unknown
Description of Work: They did a great job and exactly what I wanted! I was on a tight time constraint and the owner made sure it was done in time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Kim M.
04/2014
5.0
landscaping
 + -1 more
I called, and the owner is always very friendly and professional. Since it was a smaller job, I told them it was okay to squeeze me in on a day when they had time, and they showed up about a week later. They did a nice job of shaping the trees and cleaned up all the debris they created.
Description of Work: Pruned and shaped two trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Charles F.
01/2014
5.0
landscaping, tree service
 + 0 more
He was doing some work across the street. I had a tree come down in my backyard and I asked him if he could take care of it. He gave me a price and we shook on it without any contract. Then he came out and took care of it.
Description of Work: I have used Groundmaster Lawn & Landscape for landscaping and tree service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Sharon L.
08/2013
5.0
landscaping
 + -1 more
They were great. The quote was a good price, they don't increase their quote after they finish the work, they do good work, they're reliable and professional. We have used them on an annual basis for the past 3 years at approximately $200 to $30 a year.
Description of Work: For landscaping services I used Groundmaster Lawn & Landscape.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Sharon L.
08/2013
5.0
landscaping
 + -1 more
They've done a fine job. The quote was a good price, they don't increase their quote after they finish the job, they do good work, they're reliable and also professional. We have used them on an annual basis for the past 3 years at approximately $200 to $300 per year.
Description of Work: For landscaping services I used Groundmaster Lawn & Landscape.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Tree Service
FAQ
GROUNDMASTER LAWN & LANDSCAPE is currently rated 4.7 overall out of 5.
No, GROUNDMASTER LAWN & LANDSCAPE does not offer free project estimates.
No, GROUNDMASTER LAWN & LANDSCAPE does not offer eco-friendly accreditations.
No, GROUNDMASTER LAWN & LANDSCAPE does not offer a senior discount.
No, GROUNDMASTER LAWN & LANDSCAPE does not offer emergency services.
No, GROUNDMASTER LAWN & LANDSCAPE does not offer warranties.
GROUNDMASTER LAWN & LANDSCAPE offers the following services: Landscaping and tree service