Carolina Tree Care

Very good. All was done that I requested and the clean up was very good. There were two workers.

They arrived early and cleaned up more than just their mess!

Fast and efficient crew. They also communicated with us very well before and after. Highly recommend.

Great! They arrived on time and completed the work per estimate.

I was pleased with the results. He did a good job. I went with them largely based on the reviews we saw on Angie's List.

Joshua gave me the estimate. He was punctual for the appointment and gave me some good advice on how to handle the spruce trees. They got really chopped back by the power line crews on one side only and looked terrible and were at risk for falling onto the house as they only had half a roof system and were weighted heavily towards the house side - double whammy. He suggested lightening the canopies to allow the wind to blow through them. The crew also arrived promptly and did everything we agreed including managing to drag a really enormous downed tree up out of a steep creek and placing it nicely along the edge of my natural area. Clean up was excellent - they brought a chipper. I wasn't there for about half the job and so didn't know what I would see when I got home, but I was quite satisfied. I am having them back to do some more limbing up. Based on the amount of equipment and manpower and effort I would say the price was fair. I probably could have gotten a lower price with lower technology and more debris.

It was all positive, they did a really good job with the tree that I wanted taken out priceless player They're very professional. They did a very good clean up.

The service was fine. I was happy with their work.

The service was great. They were the lowest priced provider. They were on time for the work. They did a good job.

They did great work. James was great. He took extra time to make sure I was happy with the way things were done and he went the extra mile for me.

The service was good. Everything was fine. They always do a great job for us.

They did a fine job. They did a really good job cleaning up. They cleaned up the ruts and everything else. I would use them again.

First off, the original appointment was on 09/25/13. I made this 2.5 weeks before service with Charles Floyd. On that day they never called to say they were going to be late. I called several times and finally after 1200, Joshua Franz called to cancel the service. I was upset of the lack of effort in communicating to me any info on where they were. He did ask for a reschedule of which I only had the next day (09/26/13) to do the job. When they did come out, they came as expected BUT they did not have all the tools to do the job. They had no ladders for my 12' shrubs or hand pruners for my 3 Japanese Maples. They also DID NOT have the bracing for one of my Bradford trees. This was explained to them in their work order. Miscommunication again on what they are suppose to do. The foreman said somebody would come out 09/27/13 to finish the bracing of the tree. While they were there 09/26/13, they did a very good job on what I asked them to do. As for somebody coming out the next day, NOBODY SHOWED UP. I called at 1615 and left a message. I also emailed them on their failure to communicate AGAIN. Charles Floyd came out that Monday, 09/30/13. I spoke with him on my displeasure with his company. And one final note, they DO NOT take PayPal as payment any more. They failed to tell me of this when I first got a quote. I complained to Carolina Tree again but they did work it out. The review would have been higher if they would of offered a discount on what the screwed up on their end.

What a professional group - very courteous. They cleaned everything up after they were done, even blew off all debris from the driveway - exceptional service! Will definitely use them again as we have a lot of trees on our property and will need to keep trimmed. We would highly recommend this company.

The guy came out to give me an estimate for the work then sent his crew out to complete the work. When I got home, I noticed the crew left without finishing the job. When I called him, he said his crew could not get to the areas to complete the work even though he provided an estimate for the work. They also caused damage to my other shrubbery such as broken branches that I had remove. I had a lot of trouble getting them to come back out to finish the job.

They did a good job and were prompt.

They were excellent. They seemed professional. They cleaned up well and left no debris behind. Overall, they did a good job. They prices were also competitive with everyone else.

They were prompt. They came and gave me a quote on time. They were very professional. They had a good team, that did good work. I have no problems with their service. I got exactly what I paid for. I found the price was also reasonable considering the size of the tree.

However, they treated the trees with the wrong material and killed all seven. They did remove and replace them with eight foot tall trees. They tried to rectify the situation but I am still not happy.

However, I am not completely satisfied. In the process of removing the tree they have punched some holes in the concrete. There is one big hole and four other small holes. I have called Mr. Franz continuously. Mr. Franz continues to tell me someone would be out to make the repairs. Someone has come to look at the situation but no repairs have been made. I would really like for someone to come out and make the appropriate repairs.

They did a good job. I was pleased with the work.

Very pleased with the work and the professionalism of their crew.

They did exactly what they said they would do when they said they'd do it. They were very responsive and accommodating to our needs. This was very important to us as we live quite a ways from the actual job site.

The experience was good overall! They cleaned up everything well, did a nice job, and I was satisfied.

They do fine work. It’s been an excellent experience with this company; they do excellent work. Their guys are like monkeys; they climb up into the trees to do the work. I have also recommended them to my son, who used them as well, and was very satisfied with the work. They did the work at a reasonable price and they followed up with me, fixing and re-trimming any issues I had.