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Babe Hefner Plumbing Services

Plumbing, Gas Logs, Water Heaters,

About us

Owner operated. Uses subs. Cost is determined by the job. Travel charges apply. Extra charge for after hours emergency service.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Gas appliances, irrigation, residential & commercial, install/replace sump pumps, gas lines, electric & gas water heaters, city water & sewer, install gas logs, remodeling & plumbing.

Services we don't offer

Ceramic tile work, septic tanks, drain cleaning & appliance repair.

Amenities

Free Estimates
Yes
Senior Discount

ask

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.757 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
4%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 57 reviews

Sue B.
04/2023
5.0
plumbing
  + -1 more
Babe was referred to by a friend. I left a message for him on Saturday, he responded on Sunday and called me Monday morning. He told me he will try to get to me on Monday but he had a large project not sure if he would be able to come. He contacted me on Tuesday and asked if I was available on Tuesday 0404. He came over with an assistant and they changed hose bibb. Then I had another issue in my kitchen water was leaking from the grout onto my countertop and I went upstairs to my bathroom to make sure the value was turned off at my toilet. There was little water under the value so I shut it off until he came on Tuesday the 4th. They looked at the value there was a part of the value steam that needed to be tightened. He took my bathtub faucet off because he did not like the way it was sitting. He reset the faucet. he did not charge for what needed to be done in my extra bathroom. He is professional he is polite and so is his assistant. He is a master plumber and he is the 3rd generation plumber in his family!
Description of Work: plumbing pipes fix
Rating CategoryRating out of 5
Yes, I recommend this pro

Angela H.
08/2014
5.0
plumbing
  + -1 more
It went better than expected. I had to call him at the last minute and to my surprise he was able to get to me within 10 min.!!! I didn't expect he would be able to fit into my small time frame. Ten he got to my house and went straight to work. He was finished in a timely manner and did satisfactory work. I've heard good things from others about his work as well, that's why I called him.
Description of Work: He re-installed my shower filter. Verified my pipe wasn't leaking any more under bathroom sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Margaret W.
01/2013
1.0
plumbing
  + -1 more
You have to make sure that he does what he said he is going to do. He had to fill a hole in my yard and he did not. I wanted him to put down grass seed and straw and he said that he put down the grass seed but did not put any straw on top because he said he could not find it. He wants his money upfront.
Description of Work: He was hooking me up to city water.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$1,450

Pamela W.
12/2012
5.0
plumbing
  + -1 more
He was courteous and caring on the phone, kept me apprised of his timing, and showed up when he said he would. Completed the job, cleaned up.
Description of Work: Babe replaced the water heater. He was prompt, did a great job including correcting the vent to be within code, cleaned up, and charged exactly what he estimated. Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Zaeem C.
07/2012
5.0
plumbing
  + -1 more
Babe Hefner responded to my call quickly and came with his partner on time to do the job. He was very professional and courteous, and explained to me in detail how he planned to do the job. We also agreed to the price up front and the job was done on time to my satisfaction. The best part is that I needed a follow-up the next day and he stopped by again to answer my questions. I would highly recommend him to anyone who needs a plumbing job done quickly, professionally, and at a reasonable price.
Description of Work: I needed to run a drain pipe from my dehumidifier located in one section of the basement to the drain in another section.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Catherine C.
09/2010
5.0
plumbing
  + -1 more
I have recommended him to several people. The owner, Babe, is a very honest person. He is on time and very professional. He is basically willing to help with anything. He will help me even if it is not regarding plumbing. He can help by giving references to people he has dealt with in the past. He does a good job. On the last occasion that I interacted with him, it was not regarding plumbing. My refrigerator and washer gave up at the same time. He referred me to a gentleman who had done some work for him. He happened to be retired from an appliance company after having worked for many years in their service department. He had worked on the same products which I had. So it was perfect. I also had them install a garbage disposal unit for the same price. He had corrected a couple of plumbing problems. I will use him in the future.
Description of Work: I have used Babe Hefner Plumbing Services several times. The last time I used them was about 4 months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY P.
05/2010
5.0
plumbing
  + -1 more
Prompt, professional - excellent work. I will (and do) call Babe whenever I have a plumbing problem.
Description of Work: I have 9 rental homes and Babe Hefner has been servicing my personal home as well as rental homes for many years. He is an excellent plumber; comes from a family of plumbers and always provides quality service. He has done everything from clear clogged drains to install new water line to the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Randy W.
12/2009
4.0
plumbing
  + -1 more
The quality of his work was good. He was punctual. I will use him again in the future.
Description of Work: I used Babe Hefner Plumbing Services. I just had several faucets that had gotten clogged up from some other work I had done. He came in, cleaned them all out, and got them working again 6 weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$225

marcos B.
03/2008
5.0
plumbing
  + -1 more
He was very quick, dependable, and got the job done well. He was very professional.
Description of Work: He reinstalled a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

LINDA T.
03/2007
5.0
plumbing
  + -1 more
I left a message to Mr Hefner for an estimate. He immediately returned my call. After describing the work that needed to be done, Mr Hefner was very frank in saying his company was not prepared to handle all that, and suggested I call an HVAC company, He even gave me the name of an HVAC company he could recommend.
Description of Work: I needed someone to install a Jenn Air dual fuel range with down vent.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHARLES M.
12/2006
5.0
plumbing
  + -1 more
Very well. Babe came by fairly promptly and immediately got two pumps working to clean out the water. It was raining the whole time. Wet and muddy and cold. He stuck with it, got through to the problem, cleaned up his mess and left on for the next call. He even gave me suggestions for an electrician to solve the problems created by the flooding.
Description of Work: Huge rains flooded my crawlspace. Sump pump wasn't working and it was getting deep in there. Babe pumped the crawlspace dry and fixed the sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

JEFFREY S.
07/2006
5.0
water heater repair
  + -1 more
This was a great experience. Babe was prompt, knowledge and kept us laughing. I was able to complete the job a few hours after I called him. Thanks Babe!
Description of Work: He replaced the old leaking water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

BRIAN M.
04/2006
5.0
plumbing
  + -1 more
Babe was very pleasant to work with.
Description of Work: Reworked plumbing underneath the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

HEATHER N.
02/2006
5.0
water heater repair
  + -1 more
THEY WERE VERY RESPONSIVE. DEFINITELY HELPED. VERY PROFESSIONAL.
Description of Work: Replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daren M.
01/2006
5.0
drain cleaning, plumbing
  + 0 more
Same day service, prompt, courteous, professional, friendly, efficient, unphased by unexpected complications. I will definitely use again for all jobs big and small.
Description of Work: Fixed leaking sink/drain lines, unstopped drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

KATHLEEN E.
10/2005
5.0
water heater repair
  + -1 more
WHEN I CALLED BABE HEFNER PLUMBING THE OWNER WAS VERY PLEASANT AND PROFESSIONAL. I HAD SOMEONE AT MY HOME VERY RAPIDLY TO FIX THE HOT WATER PROBLEM. DOC DID THE REPAIRS AND HE WAS VERY FRIENDLY AND PROFESSIONAL. HE EXPLAINED WHAT THE PROBLEM WAS AND WAS ABLE TO FIX IT QUICKLY. I HAVE RECOMMENDED DOC AND BABE HEFNER PLUMBING TO MY NEIGHBORS.
Description of Work: RELIGHT WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

LAWRENCE S.
09/2005
4.0
plumbing
  + -1 more
THIS WAS THE SECOND TIME WE USED THIS COMPANY. THE FIRST TIME THEY TRIED TO REPAIR THE DRAIN. IT BROKE AGAIN SO THIS TIME THEY REPLACED IT WITH A NEW DRAIN SYSTEM. WE HAD TO ASK THEM TO FIX THE SEAL OF THE NEW KNOB. WE HAD TO ORDER THE SYSTEM. THEY TOLD ME TO GO TO ONE STORE AND WHEN I DID, THEY TOLD ME ONLY CONTRACTORS COULD BUY THERE - A LITTLE ANNOYED. MY HUSBAND WENT TO THE SECOND STORE AND TOLD THEM OUR CHOICE. THEY WERE TO CONFIRM WITH THE COMPANY. SOMEHOW COMMUNICATIONS WERE CROSSED AND IT WAS NEVER ORDERED. WE HAD TO FOLLOW UP TO FIND OUT WHAT HAPPENED. MANY WEEKS LATER, THEY CAME. AFTERWARDS, THERE WAS A GAP AND THEY TOLD US TO FILL IT WITH CAULK. WE TOLD THEM WE WANTED THE FACE PLATE TO COVER THE HOLE AND THEY DID. OTHER THAN THAT, THEY WERE HELPFUL.
Description of Work: THEY REPLACED A CHAIN STYLE LINKAGE IN OUR SPA TUB TO A PUSH-PULL ASSEMBLY TO OPEN/CLOSE THE DRAIN. OUR TUB STOPPER WOULD NOT GO UP AND DOWN VIA THE HANDLE. IT WOULD ONLY WORK MANUALLY.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$229.7

Linda M.
06/2005
5.0
plumbing
  + -1 more
VERY NICE AND EFFICIENT. COMPLETED WORK IN 1/2 HOUR. ANSWERED QUESTIONS TO OTHER PLUMBING QUESTIONS I HAD. HAD SERVICE WITHIN 48 HOURS OF MY CALL, WHICH WAS A NON EMERGENCY. I WISH I HAD A BETTER TIME FRAME OF WHEN THEY WERE COMING (AGREED IT WOULD BE AFTERNOON AND THEY CALLED AT 2:30, ARRIVED AT 3:30). I WAS SURPRISED THAT I WAS CHARGED A TRAVEL FEE. I WOULD USE THEM AGAIN IF I WERE NOT CHARGED A TRAVEL FEE (WHICH COST ME AN EXTRA $75).
Description of Work: DRAIN ON WHIRLPOOL TUB WOULD NOT LIFT AND LOWER. LOST CONNECTION WITH HANDLE. DOC CAME OUT AND PULLED THE DRAIN OUT. SAW THE ROD WAS BENT AND CONNECTOR KEPT SLIPPING. HE FIXED BY ADDING A SCREW SO PIECE WOULDN'T SLIP.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$112

JOYCE T.
05/2005
5.0
plumbing
  + -1 more
HE WAS GOOD AND PROMPT AND I HAVE NO COMPLAINTS ABOUT HIS WORK AT ALL.
Description of Work: I HAD SOME INDOOR FAUCETS INSTALLED AND HE WENT UNDER THE HOUSE WHERE A PIPE HAD BURST AND HE FIXED THE IMMEDIATE NEEDS, TELLING ME THAT ALL OF MY PIPES UNDER THE HOUSE WERE CORRODED AND WOULD EVENTUALLY NEED REPLACED. TOLD ME THAT IF THE PUMP KEPT RUNNING THAT I PROBABLY WOULD HAVE TO REPLACE OF ALL OF THE PIPES.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

SARAH AND JON MICHAEL M.
01/2005
3.0
gas logs
  + -1 more
BABE DID OUR QUOTE, BUT ANOTHER MAN DID THE WORK. THE WORKER WAS RUDE. FOR EXAMPLE, HE DID NOT RESPECT MY REQUEST TO USE THE BACK DOOR WHILE MY BABY NAPPED (ACTUALLY CLOSER THAN THE FRONT DOOR TO MY FIREPLACE) AND WHEN I WAS ON THE PHONE IN THE SAME ROOM WITH HIM HE ACTUALLY WHISTLED AT ME TO GET MY ATTENTION. I AM VERY LAID BACK, BUT HE WAS OVER THE LINE.
Description of Work: INSTALLED GAS LOGS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0

$800

MATT M.
11/2004
5.0
plumbing
  + -1 more
THE PRICES WERE IN-LINE WITH TWO OTHER ESTIMATES THAT I HAD RECEIVED. IF HE WAS RUNNING LATE, HE WOULD CALL AND LET ME KNOW, BUT HE WAS USUALLY LATE FOR THE RESCHEDULED LATER TIME. FOR EXAMPLE, TWICE HE SAID HE'D BE AT MY HOUSE AT 8 AM, BUT THEN HE'D CALL AND SAY 9 OR 10, AND NOT SHOW UP UNTIL 11:30-ISH. HE WAS VERY OPEN WITH IDEAS AND COMMENTS AND VERY FLEXIBLE. REPLACING THE DRAIN AND VALVE WAS SOMETHING I ASKED HIM TO DO ''WHILE HE WAS THERE'' AND HE DIDN'T HAVE ANY PROBLEMS ADJUSTING HIS WORKLOAD/SCHEDULE.
Description of Work: HE REPLACED THE MAIN WATER LINE COMING IN FROM THE STREET, REPLACED THE WATER LINES IN THE KITCHEN AND 1 BATHROOM, REPLACED A SHOWER VALVE AND DRAIN, AND INSTALLED A NEW TOILET. IT TOOK THE BETTER PART OF 3 DAYS TO DO ALL OF THIS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$3,300

LINDA B.
06/2004
5.0
plumbing
  + -1 more
ALTHOUGH HE DIDN'T COME OUT AND DO ANY WORK. THE ONE THING I LIKED ABOUT HIM IS HE KNEW HIS SCHEDULE WAS PACKED AND HE TOLD ME THAT HE PROBABLY COULDN'T GET OUT HERE, BUT HE DID CALL BACK A FEW DAYS LATER AND WANTED TO KNOW IF WE GOT OUR PROBLEM TAKEN CARE OF.
Description of Work: I CALLED HIM FOR SOME PLUMBING ISSUES THAT NEEDED SOME ATTENTION.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

05/2004
5.0
plumbing
  + -1 more
CLEAN, PROFESSIONAL, SHOWED UP AT 6 PM ON THE DAY I CALLED. VERY PLEASED WITH THE RESULTS
Description of Work: TOILET REPAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOAN M.
03/2004
5.0
plumbing
  + -1 more
WHEN I HAD A MINOR PROBLEM THEY WERE RESPONSIVE BY PROVIDING SAME DAY SERVICE. THEY JUST DID A MINOR ADJUSTMENT. THEIR PRICES WERE LESS THAN THREE OTHER ESTIMATES.
Description of Work: THEY REPLACED 2 TOILETS AND SEATS. THE TOILETS WERE TALLER DESIGNED FOR THE DISABLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$572

MIKE N.
03/2004
5.0
plumbing
  + -1 more
WE HAD A PIPE LEAK THAT NOT ONLY MADE HOT WATER UNATTAINABLE, BUT BECAUSE OF MY SYSTEM, PREVENTED ME FROM HEATING THE HOUSE. I CALLED FOUR PLUMBERS USING ANGIE'S LIST THAT MORNING AND THEY WERE THE FIRST TO RESPOND. BRIAN WAS ABLE TO COME TO MY HOUSE IN HARRISBURG THAT AFTERNOON AND OFFERED TO NOT ONLY REPAIR THE LEAK, BUT COME BACK THE NEXT DAY TO REPLACE ALL THE EXISTING PLASTIC PIPE FOR ONE SERVICE CALL CHARGE. THE PRICE QUOTED FOR THIS WORK MADE THE DECISION TO GET ANOTHER QUOTE UNNECESSARY. BRIAN ARRIVED PROMPTLY THE NEXT DAY AS WELL, AND NOT ONLY DID A GREAT JOB, BUT INSULATED THE PIPES USING EXISTING AS WELL AS NEW MATERIAL. ALSO WORTH MENTIONING IS ANGELA, WHO FIELDS THE PHONE CALLS AT THE OFFICE. NOT ONLY A PLEASURE TO TALK TO, SHE SOMEHOW IS ABLE TO ANSWER THE PHONE BEFORE THE SECOND RING, WHICH GAVE ME A SENSE OF DEPENDABILITY. I INTEND TO CALL THEM AGAIN IF I EVER NEED A PLUMBER IN THE FUTURE.
Description of Work: REPLACED APPROX. 60 FEET OF PLASTIC PIPE & MULTIPLE FITTINGS WITH PEK UNDER THE HOUSE. ALSO FIXED THE EXISTING LEAK THE DAY BEFORE THIS WORK WAS DONE. PLUMBED IN A FREEZE-RESISTANT FAUCET ON SIDE OF HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340
    • 1(current)
    • 2
    • 3

Contact information

108 Scalybark Trl, Concord, NC 28027


Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Gas Logs,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Appliance Sales and Installation

FAQ

Babe Hefner Plumbing Services is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Babe Hefner Plumbing Services accepts the following forms of payment: Check
Yes, Babe Hefner Plumbing Services offers free project estimates.
No, Babe Hefner Plumbing Services does not offer eco-friendly accreditations.
No, Babe Hefner Plumbing Services does not offer a senior discount.
Yes, Babe Hefner Plumbing Services offers emergency services.
No, Babe Hefner Plumbing Services does not offer warranties.
Babe Hefner Plumbing Services offers the following services: Gas appliances, irrigation, residential & commercial, install/replace sump pumps, gas lines, electric & gas water heaters, city water & sewer, install gas logs, remodeling & plumbing.
Ceramic tile work, septic tanks, drain cleaning & appliance repair.

Contact information

108 Scalybark Trl, Concord, NC 28027


Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM