Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Hayden & Sons Plumbing

Plumbing, Water Heaters, Water Coolers

About us

We are a family owned and operated business with an unlimited license to do both commercial and residential plumbing. Also bonded and insured, we provide expert knowledge on any plumbing issue that you may have with an affordable solution. We take pride in every single job that we perform big or small and we hope that you will consider letting us take care of all your plumbing needs. Please call 3363378027(Matthew) or 3362151075(Jeff) to schedule an appointment, or for any questions that you may have!

Business highlights

20 years of trusted experience
Family Owned & Operated

Services we offer

Plumbing, water heaters, plumbing fixtures, all service work


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 238 reviews

Dell C.
05/2020
5.0
drain pipe
  + -1 more
It went great. Matthew is very personable and friendly and works very hard. I was very pleased with his work.
Description of Work: leaking water line in yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Hayden & Sons Plumbing
Thank you for the review. It is always nice when customers take the time to do so.

Jill K.
02/2020
5.0
plumbing, water heater repair
  + 0 more
Matthew Hayden arrived on-time, assessed the areas that needed work, left to p/u supplies & upon his return worked for 5 hours taking care of everything! He even went above & beyond when he found that the main water line was originally placed behind the water heater, making it impossible to shut-off should the need arise. He explained the work, which I authorized, and re-routed the line so that it's now easily accessible. Matthew was pleasant, hard-working, and diligent. I was so impressed, that I already have another job in mind for him. I'd refer him anyday!
Description of Work: Replace water heater, replace garbage disposal, replace toilet tank rings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Hayden & Sons Plumbing
It is nice to receive such a good response. Thank you so much.

John I.
07/2019
5.0
plumbing, drain cleaning
  + 0 more
He did a great job on both projects.
Description of Work: Unstopped Shower Drain and Replaced Sump Pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hayden & Sons Plumbing
It's nice to know that your work is appreciated. Thank you so much for the good review.

Gil G.
07/2019
5.0
plumbing
  + -1 more
More involved then planned but end result good
Description of Work: Installed new toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$200

Response from Hayden & Sons Plumbing
We appreciate the review. Thank you so much, Thank you for choosing Hayden and Sons Plumbing.

Naomi G.
07/2019
5.0
plumbing
  + -1 more
Toilet installation was fine; was not able to snake the outside drain due to root ball.
Description of Work: toilet installed; snake outside drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hayden & Sons Plumbing
Thank you for the review. We appreciate the business.

Wayne S.
08/2018
5.0
plumbing, drain cleaning
  + 0 more
They repaired the leak and filled in the landscaping they had to disturb in less than a day. As a bonus Mathew unclogged a slow bathtub drain at no extra charge. Highly recommended for service, quality of work, and price.
Description of Work: Repaired underground water line leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Hayden & Sons Plumbing
Thank you so much for taking the time out and giving us a review. We appreciate you choosing Hayden & sons plumbing to complete the job.

Deirdra T.
06/2018
5.0
plumbing
  + -1 more
Matthew Hayden went the extra mile in coming out to service my plumbing issue. He was able come out immediately to fix a leak from a pipe that was dripping through ceiling. I called two other plumbing companies who pushed me off til the next week, if I had waited my house would have suffered from additional damage. He was very professional and spoke to the insurance company to make sure they understood the damage along with the charges. Most importantly he was able to fix the problem. I highly recommend Hayden & Sons for all Plumbing needs.
Description of Work: Bathroom Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Hayden & Sons Plumbing
We sincerely appreciate that you took the time to write a review! I can not thank you enough for choosing Hayden & Sons for all of your plumbing needs.

Bobby H.
04/2018
5.0
plumbing
  + -1 more
Excellent!!! 10 stars...Matthew was great. Showed up prepared, made short work of the jobs, and was very helpful with tips to prevent issues in the future...He was extremely polite, courteous and helpful....highly recommended...I'll call no one else in the future...Matthew earned our business...
Description of Work: remove garbage disposal, re-plumb drain, fix running toilet, fix drippy faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

James H.
03/2018
5.0
plumbing
  + -1 more
The best plumbing service I've ever had. Ive owned my 80 year old house for 32 years and have been through many plumbers and now I don't have to ask around any more. Matthew was polite, informative and worked hard and fast.
Description of Work: Cleaned 3 drains and fixed two leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Barbara P.
03/2018
5.0
plumbing
  + -1 more
We would absolutely hire Hayden & Sons again. Matt was very professional, personable and knowledgeable. He did a wonderful job. He was going to be a little late, and he called ahead to let us know. We are glad to know who to call if the need arises.
Description of Work: Install kitchen faucet; fix toilet lid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Hayden & Sons Plumbing
Thank you so much for the taking the time to write a review. It was so nice to meet you and your husband. We really appreciate you choosing us for your plumbing needs!

Christopher F.
11/2017
5.0
water heater repair
  + -1 more
This is the first time that I have ever written a review, but I felt it necessary based on my experience in dealing with Jeff Hayden and his son, Matt. Prior to making a decision to replace my hot water heater, Jeff explained all my options to help me make an informed decision. I decided to have them replace the water heater. They arrived on time and both Jeff and Matt performed the work. They were both extremely knowledgeable and explained to me what they were doing as they performed the work. They were also very friendly and courteous. All of the work was performed as expected without incident. The price was very reasonable. I will not hesitate to use Hayden and Sons Plumbing again for all of my plumbing needs.
Description of Work: Replace water heater tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hayden & Sons Plumbing
Thank you very much for taking the time to give us a good review. We certainly appreciate the positive feedback and we appreciate you choosing Hayden and sons plumbing for your plumbing needs.

elsie T.
09/2017
5.0
plumbing, water heater repair
  + 0 more
Once the service provider arrived, he presented himself as a conscientious and courteous individual who intended to provide expert service and then did so in a timely manner. Once the job was completed, he answered any and all questions, and assured us that if there were any additional concerns, we could call on him at any time.
Description of Work: replace natural gas water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,850

Response from Hayden & Sons Plumbing
We want to thank you for taking your time out and giving us a great review. I really do appreciate the positive feedback. Thank you again for choosing Hayden and sons plumbing.

Martin R.
08/2017
5.0
plumbing, water heater repair
  + 0 more
Great experience, on time, quality work, very happy.
Description of Work: Install new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hayden & Sons Plumbing
Thank you very much for taking the time to leave a review. We certainly appreciate it and we thank you very much for your business.

April M.
07/2017
5.0
plumbing
  + -1 more
Matthew was very friendly, very professional. He did a great job in an appropriate amount of time. He made sure everyting was cleaned up just like he found it. I will use his services when I need a plumber in the future--for my home and my business!
Description of Work: Replace the screws that secure the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hayden & Sons Plumbing
Thank you so much for the great review. I really appreciate the positive feedback! Thanks again for choosing Hayden & Sons plumbing for your plumbing needs!

Diane E.
07/2017
4.0
plumbing
  + -1 more
toilets - good. I used someone else for water heater
Description of Work: worked on toilets. I got a quote for a hot water heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hayden & Sons Plumbing
Thank you so much for taking the time to give us feedback. We appreciate your review!

Kimberly M.
05/2017
1.0
plumbing
  + -1 more
After we ordered the filtration system I called Hayden Plumbing to set up an appointment. I left a voice mail message identifying myself, our conversation, etc. No response. Four days later, I called back and left another message. I asked him to call me even if he was no longer interested in doing the installation. Nothing. Honestly, I am not even sure the company is still in business. The outgoing message on the voice mail does not even identify the number as Hayden Plumbing--it just goes straight to voicemail.
Description of Work: Our family had hired Hayden Plumbing before for a kitchen sink leak and they performed the job professionally. When we followed up a few weeks later and asked if they would install a reverse osmosis water filtration system for us, Mark told me yes, to just give them a few days notice and they would be happy to install the system.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Hayden & Sons Plumbing
We are so disappointed to receive such negative feedback. I personally(Matthew Hayden) remember you due to you being a repeat customer and I remember our conversation about the job that you requested. Unfortunately the two times you tried to call to set an appointment (Friday & Monday) I was out of town in West Virginia where phone service was not available at all. Evidently my phone was not forwarding the phone calls to the other number listed here, and no one even knew you had reached out to us until that following Tuesday. I tried to personally contact you to explain the mistake, but received no response. I am sincerely sorry, and apologize for what happened. If there is anyway that we can make satisfy you and correct this mistake please reach out to me 336-337-8027 we really hope to have the chance to make this situation better!

Joan C.
05/2017
5.0
plumbing
  + -1 more
We were very pleased with the guy. He did a good job. Fixed our problem. I don't think it was expensive. They were very nice. I like the guy that came out. He was very helpful.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hayden & Sons Plumbing
Thank you for taking the time to give us a good review. We really do appreciate it!

David S.
03/2017
5.0
plumbing
  + -1 more
Perfect - clean up after our lengthy plumbing list of fixes completed
Description of Work: Faucet replaced, drains cleaned, toilet hardware replaced, broken sink stopper fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Hayden & Sons Plumbing
Thank you [Member Name Removed] for your positive feedback!

Scott H.
02/2017
5.0
plumbing, home remodeling
  + 0 more
Jeff arrived as promised and preformed the work described and did a very good job. He ran into a couple of unforeseen problems requiring the help of a carpenter which did cost a bit more but was reasonable. I would definitely recommend.
Description of Work: I phoned looking for someone to tear out and replace two bathroom vanities, one fiberglass shower enclosure and one fiberglass tub/shower enclosure. I spoke with Jeff who gave me a price on the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Hayden & Sons Plumbing
Thank you for taking the time out to give us a good review. We are thankful that you chose Hayden & Sons!

Sarah S.
02/2017
5.0
plumbing
  + -1 more
When I called, Hayden & Sons scheduled an appointment for the next day. They were friendly, professional, and went above and beyond to fix the issue. My drain pipe was so clogged with roots and junk that he had to go back to Colfax to get a different machine, and I appreciated him being willing to do that. When it was all said and done, the price was significantly lower than what I expected. I would absolutely recommend Hayden & Sons and will call them again when needed.
Description of Work: My toilet was draining when my shower drained, and then started draining when the sinks drained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hayden & Sons Plumbing
Thank you for you taking the time to give us positive feedback. It is certainly appreciated!

Richard G.
01/2017
5.0
plumbing
  + -1 more
They are honest. I did not feel that I was getting ripped off.
Description of Work: Checked for an leak, investigated for low water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hayden & Sons Plumbing
Thank you for the taking the time to give us a review! We appreciate the positive feedback.

Lynda G.
01/2017
5.0
plumbing
  + -1 more
Our experience was very positive. The work was completed efficiently and correctly. The plumber was very friendly and knew how to complete each project in a timely manner. I would definitely hire this company again.
Description of Work: We needed a new kitchen sink faucet, a new shower head and a small leak in the toilet repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hayden & Sons Plumbing
We really are thankful that you took the time to review our work! Thank you so much.

Allen K.
11/2016
5.0
plumbing
  + -1 more
He arrived on time and performed all of the work promptly and professionally.
Description of Work: Matt replaced two toilets and repaired a third.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Hayden & Sons Plumbing
Thank you for the good review!

HARRY W.
11/2016
5.0
plumbing
  + -1 more
Plumber - Jeff - called that he was on his way. Repair was done quickly. Very satisfied.
Description of Work: Repaired outside faucet which was hard to turn off

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Hayden & Sons Plumbing
We are thankful for our customers and all the good reviews. We try hard to please and do a good job. Jeff and Matthew Hayden

Kevin S.
10/2016
4.0
plumbing, water heater repair
  + 0 more
Very nice, courteous, family-run business. Did also fix a leaky faucet at no additional charge.
Description of Work: Replaced a leaking 3rd floor water heater ($1600).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Hayden & Sons Plumbing
Thank you for talking the time out to give us a review. We appreciate your feedback. Thank you for choosing Hayden & Sons plumbing!

Contact information

705 Lakedale Rd, COLFAX, NC 27235

www.haydenandsonsplumbing

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.29485
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Coolers

FAQ

Hayden & Sons Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Hayden & Sons Plumbing accepts the following forms of payment: Check,MasterCard,Visa
No, Hayden & Sons Plumbing does not offer free project estimates.
No, Hayden & Sons Plumbing does not offer eco-friendly accreditations.
No, Hayden & Sons Plumbing does not offer a senior discount.
No, Hayden & Sons Plumbing does not offer emergency services.
No, Hayden & Sons Plumbing does not offer warranties.
Hayden & Sons Plumbing offers the following services: Plumbing, water heaters, plumbing fixtures, all service work

Contact information

705 Lakedale Rd, COLFAX, NC 27235

www.haydenandsonsplumbing

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed