Mennella and Son Plumbing Service

water heater installer

About us

Mennella and Son Plumbing Service is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities. We look forward to working with you!

Business highlights

Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

5.036 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
5.0
Showing 1-25 of 36 reviews

Anna Marie Z.
02/2025
5.0
They were awesome. Put in an entire new water heater for us. Their work was great and the father and son worked extremely well together. I highly recommend them if you have any pluming issues.
Rating CategoryRating out of 5

Bob E.
01/2025
5.0
This is a father and son team that really works well together. Dennis initially wolked me through the spec of the tankless waterheater to be installed. Some additional components were needed and these were advised up front. Between the extreme cold and snow storm, they were able to get to us and complete the installation without any issue. They did a great job, hauled all the old equipment and trash away. Nice to have hot water again and we have found a plumbing team we would hire again without question. Thumbs up to Mennella and Son.
Rating CategoryRating out of 5

JEROME B.
12/2024
5.0
This is an awesome father and son team. They were on time and extremely professional. My new water heater was not working right but they stayed on the phone with customer service until they got the issue resolved. Impressive service !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Steve D.
06/2023
5.0
Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jacob W.
06/2023
5.0
They were very professional in their service, communication, and pricing. They worked with us and our schedule to get the job done as quickly as we wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Lou M.
05/2023
5.0
Dennis and Matthew were not only professional but they didnâ t mind at all explaining and showing this ignorant lady what they repaired and how it functions! To my recollection no one that has done any work for us had explained what was done and how it works! I would recommend them for any plumbing need! They are the best!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna H.
05/2023
5.0
Very knowledgeable and curteous

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,300

Sandy H.
01/2023
5.0
I was very impressed with their quick response and the job was done the next day! They also took time to answer all my questions and concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristi P.
12/2022
5.0
Superior family business

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colin O.
11/2022
5.0
Very nice and friendly people, extremely professional, did great work for a great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ginger C.
11/2022
5.0
Responded quickly. Reviewed options for a gas tankless water heater. Got it installed as scheduled and works great. Dennis and Matthew were fabulous to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

carol d.
10/2022
5.0
They were so professional and so nice. I woke up to no hot water on Saturday morning and proceeded to try to find out who can take care of installing a new one. Menella and Sons reached out and made a couple of suggestions for sizes that would work in the space I have. By the evening I had a new hot water heater installed and one that will fit my needs much better too! Iâ m very pleased with my experience and highly recommend .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Christian B.
10/2022
5.0
Friendly neat

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dylan I.
09/2022
5.0
Did a great job, very professional. Great communication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew L.
08/2022
5.0
Replaced water heater and expansion tank. Have hot water again. Yah!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,700

Larry J.
08/2022
5.0
They kept in contact gave me a good quote and showed up in time and completed job as promised. Very happy with work.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$3,800

Ryan C.
08/2022
5.0
Mennella and Son was a pleasure to deal with. They maintained great communication and followed through on everything they said. The price was fair and the work was done on time, quickly and professionally. Would easily recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Tracey H.
07/2022
5.0
Cannot be happier with the service and response from Mennella. They called me back at 7p when we realized our tankless water heater was leaking profusely. He Facetimed with my husband, helping walk him thru how to turn off water to the heater so we didn't have to turn water off to the house. Was at my house the next morning as soon as he could pick up a new unit. Did a phenominal job installing the new unit. Serioulsy, if I could give 6 stars, I would! HIGHLY recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,829

Lauren R.
06/2022
5.0
When our hot water heater failed and the home warranty company denied our claim, I was contacted by Dennis through this site rapidly. . He explained all options, took his time to ensure I understood what needed to be done and the costs associated with the job. We decided to go with Dennis at 5:00 on a Tuesday. They were on site Wednesday morning and had the job completed (tankless water heater install with LP hookup) the same day. They even stayed over to explain the settings, operation and maintenance requirements of the new unit, and walked through the warranty as well. Work site was left better than when they started. They even corrected an issue with my crawl space de-humidifier without prompting. Being in the customer service business myself, I would want nothing less from my employees than what Dennis and son provided. 8 out of 5 stars given.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,900

Calvin B.
03/2022
5.0
Quick response!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carl H.
03/2022
5.0
Reasonably-priced and quality work. Very friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$960

Carrie P.
02/2022
5.0
great selection

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carrie P.
02/2022
5.0
Dennis and his Son were ON time, and did a great job. I interviewed many plumbers before hiring. Dennis won hands down. He was even given a 5 star from another plumber. He will, now be MY GO TO PLUMBER and I will recommend him to my network. GIVE Dennis Menella a call today to do all your plumbing NEEDS. I give him a 5 star and I don't do that often! Hire him. Carrie Peele

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,200

Rob W.
02/2022
5.0
Mr. Mennella was prompt and professional. He diagnosed my issue quickly and replaced my water heater that day. He was upfront about all costs and billed exactly what he estimated. i would have no reservations about using his services again or recommending him highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Skip H.
02/2022
5.0
They were fast. Very professional with great knowledge on our water Hester and solar heat system. Father and son great team. Would have them back in a heart beat Thanks again for a fantastic experience Skip and donna

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

2273 Baileys Crossroads Rd, Coats, NC 27521

http://mennellaandsonplumbing.org

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

water heater installer

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

Mennella and Son Plumbing Service accepts the following forms of payment: CreditCard
Yes, Mennella and Son Plumbing Service offers free project estimates.
No, Mennella and Son Plumbing Service does not offer eco-friendly accreditations.
No, Mennella and Son Plumbing Service does not offer a senior discount.
Yes, Mennella and Son Plumbing Service offers emergency services.
Yes, Mennella and Son Plumbing Service offers warranties.

Contact information

2273 Baileys Crossroads Rd, Coats, NC 27521

http://mennellaandsonplumbing.org

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed