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SirVent of Charlotte

Chimney Sweep, Gas Logs, Dryer Vent Cleaning,

About us

Full service CSIA certified chimney company. Including cleanings, repairs, leaks, wood stove sales and installation. Full service NFI certified gas hearth appliance service and installer, includes gas logs, gas fireplaces, gas inserts and gas fire pits. Other services include dryer vent cleaning, vent repair and installation.

Business highlights

10 years of trusted experience

Services we offer

Chimney Cleaning, Repairs, Chimney Leaks, Wood Stove Sales & Installation, Gas Log & Gas Fireplace Sales, Service, & Installation, Dryer Vent Cleaning, Vent Repair, & Installation. Minor Masonry Repairs.

Services we don't offer

Gas Supply Lines.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

Cynthia O.
12/2020
5.0
fireplaces
  + -1 more
Chris came in and knew exactly what to do and got it fixed promptly. Thanks Chris for your professionalism and help.
Description of Work: My fireplace would not start.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SirVent of Charlotte
Thanks Ms. [Member Name Removed], it was a pleasure working with you.

Jane O.
09/2018
5.0
chimney sweep, dryer vent cleaning
  + 0 more
Great! Arrived on time! Very nice to work with! Did a great job!
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Tom M.
06/2017
5.0
dryer vent cleaning
  + -1 more
Chris did an amazing job! He actually came earlier than expected, in which he texted me prior to confirm if ok! Come to find out, our dryer was not even hooked up properly when we 1st moved in. Chris fixed that issue which has made "doing" the laundry SOOOOO much easier. It now takes me 1x to dry everything vs. 3x, and I can finally say, I don't have a laundry room filled with lint dust anymore!! Highly recommend SirVent for any of their services....Top notch company & staff!
Description of Work: Dryer vent cleaned & hooked up properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Roger E.
01/2017
1.0
chimney sweep
  + -1 more
When he left thought it went okay. Since then would have to say I am full of regrets for hiring this company.
Description of Work: Price is bad if things are worse than before. Wish I had never had chimney cleaned. Chimney sweep said bricks inside wood stove needed replacing. He was to return to do that. Never has come back. Now wood stove is acting very strange like something is wrong in the chimney, Searching for someone better to inspect and help me. Will never call this company again.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$189

Response from SirVent of Charlotte
I'm so sorry you were unhappy with the service we provided and I wish you'd brought this to our attention when the problem began. As soon as we knew of an issue we responded the same day and resolved the problem. I apologize also for any confusion on the schedule of the firebrick installation. We thought we would follow up with you in the spring to schedule the replacement. We'll try to be more clear in the future. We've enjoyed working with you and hope that you'll consider working with us again in the future. Please call us at 704-621-9373 if there is anything we can do to make things right.

Jonathan T.
01/2017
5.0
chimney sweep
  + -1 more
SirVent was very professional, prompt, and thorough. I will definitely be using them again next year for this same service.
Description of Work: Chimney safety inspection and sweeping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Robert S.
12/2016
5.0
gas logs
  + -1 more
Chris was here on time,very professional,fixed all problems...best of all,my wife was tickled to get it fixed and looking better than new...she now enjoys it so much more!! We would highly recommend him..only wish the people that installed this fireplace 6 yrs ago,were as knowledgeable and caring as Chris was!
Description of Work: Cleaning, tuneup,address couple of problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

SUZANNE C.
11/2016
5.0
gas logs
  + -1 more
Wonderful. It's nice knowing how to operate this now.
Description of Work: Checked out gas logs and cleaned them. Since we just purchased this house we were not sure how to properly operate the logs and he explained everything to my husband. Also the fan motor was making a noise and he explained how to fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Laura J.
11/2016
5.0
chimney sweep
  + -1 more
Well, no problems
Description of Work: Chimney sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Steve J.
11/2016
5.0
gas logs, fireplaces
  + 0 more
Great company, arrived on time. Spent time explaining and and doing the service. Would recommend to anyone
Description of Work: Gas Fireplace Check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dawn R.
11/2016
5.0
chimney sweep, chimney repair
  + 0 more
They did an excellent job and cleaned up after themselves.
Description of Work: We had to have our chimney resealed due to some cracks in the bricks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl B.
10/2016
5.0
gas logs
  + -1 more
A real gentleman. Very knowledgeable and caring.
Description of Work: Cleaned, inspected gas logs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Francine G.
10/2016
5.0
chimney sweep
  + -1 more
It went well. I now understand how my fireplace works. It turned out to be a bad switch and a quick and inexpensive fix. I will be calling SirVent for my annual inspection.
Description of Work: Cleaned and maintenance my gas fireplace. It was not working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Terri Z.
10/2016
5.0
chimney sweep
  + -1 more
Chris is highly knowledgeable, professional and responsive. He "rescued" us when we were left in the lurch during our renovation and installed an outdoor fireplace flue on short notice. He was transparent about time and cost and stuck to schedule and budget. He was prompt and thorough as well as a pleasure to deal with. He followed up with a safety inspection once the installation was complete and refitted components of the fireplace that were not properly installed. He and Kari make a great team and run a first rate operation!
Description of Work: Chris Stacy provided work for us on two separate occasions. He installed an outdoor fireplace flue as well as conducted a safety inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gail B.
09/2016
5.0
chimney sweep, dryer vent cleaning
  + 0 more
Chris removed the old vent between the 2nd floor joist and installed the new hard metal pipe and elbow between the floor joist up through the floor to my dryer and put a new flexible extension on to my dryer. He vacumed between the joist and outside when he finished. On time, and professional aptly describes this company and a job well done.
Description of Work: Hired Sirvent to hard pipe my old dryer hose down through 3 story home. They were ontime and professional and did a great job and cleaned up really well when they were finished. Will use them in the future for my chimney cleaning, they have the equipment for the job,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Elsie B.
08/2016
5.0
chimney sweep, animal removal
  + 0 more
Excellent Service. I came home to very strong odor last Friday afternoon. The odor was so severe that the smell was sickening. I thought we were going to have to move out of the house. I called several companies and they all said it would be at least 4 days, a week or two before they could get here. I went down the list calling and I am so grateful that I came upon SirVent of Charlotte Chimney Service. They came right out the very next morning on a Saturday. They were extremely nice people and charged me a fair price. They found a dead squirrel in our chimney. They had the proper equipment and cleaned, deodorized, and inspected the chiming. They even called me two days after the visit on Monday to make sure that I was satisfied and that I had no further concerns or odor in my chiming. The odor was gone the very same day that they serviced our chimney. They told me that they were a family owned business and it showed. I would highly recommend them and if I ever have a problem with my chimney again I would certainly call them. Thank you SirVent of Charlotte.
Description of Work: Cleaning and removal of a dead squirrel from my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Jeff S.
06/2016
5.0
chimney sweep, chimney caps, chimney repair, gas logs
  + 2 more
They call prior for confirmation of appointment, issue a quotation, work is done in a very professional manner and they follow up to make sure you are satisfied.
Description of Work: They have been cleaning my chimney for a few years and this year they rebuilt my fire box.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

    Contact information

    139 Brawley Rd, Cleveland, NC 27013

    http://www.SirVentCharlotte.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Chimney Sweep,
    Gas Logs,
    Dryer Vent Cleaning,
    Fireplaces,
    Chimney Repair,
    Animal Removal,
    Chimney Caps,
    House Cleaning,
    Gas Grills

    FAQ

    SirVent of Charlotte is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    SirVent of Charlotte accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, SirVent of Charlotte offers free project estimates.
    Yes, SirVent of Charlotte offers eco-friendly accreditations.
    No, SirVent of Charlotte does not offer a senior discount.
    No, SirVent of Charlotte does not offer emergency services.
    Yes, SirVent of Charlotte offers warranties.
    SirVent of Charlotte offers the following services: Chimney Cleaning, Repairs, Chimney Leaks, Wood Stove Sales & Installation, Gas Log & Gas Fireplace Sales, Service, & Installation, Dryer Vent Cleaning, Vent Repair, & Installation. Minor Masonry Repairs.
    Gas Supply Lines.

    Contact information

    139 Brawley Rd, Cleveland, NC 27013

    http://www.SirVentCharlotte.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM