Topsider Homes is the maker of a unique and high-quality home building system, based on a post and beam structural approach to construction and new home building. Each house begins as a custom home plan, with corresponding house building materials prefabricated and shipped in building-component form to clients' building sites for construction by local home builders.
Business highlights
57 years of trusted experience
Services we offer
Custom home design plans, In-house design services, Home kits, Home additions
I have defective shingles on the roof that are falling off. From the beginning they told me that it was a turn key home. They said they would do everything start to finish. I was suppossed to have a deck off the bedroom. They told me later that it wasn't included in the package. Then I had to refinance because they didn't do the job on time. The third problem was that when the house was built, the shower doors weren't included with the shower. I had to contract somebody to make customer doors for my showers which cost me over $2000 dollars. I have defective shingles on the roof that are falling off. They are suppossed to last 30 years. I called Topsider and they said that the Shingles weren't included in the contract. I told him that I didn't have any control on picking the shingles. They left live wires in my attic too. I am disabled and can't work anymore. I do not have $5000 to fix the roof. My insurance agent came over and said the roof is going to fall off. They will not cover this because they are defective.
Description of Work: I contracted them to get a builder to build my home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Topsider Homes
While this complaint was from 2002, we did not know about it until ~2012 and just now saw it on Angie's List (3/13/18). Our response is this - Topsider designed and fabricated select materials for this woman's house. She hired a contractor to build it. Topsider was not a party to that arrangement and supplied only a basic house shell package. Everything Topsider was to supply was detailed in writing and she and her builder knew exactly what they would get from Topsider before she ordered her house. Topsider did not supply shingles, nor electrical, plumbing or HVAC materials. Approximately 10 years after this house was built she called to complain about her shingles leaking. We offered to help her find a roofer, as her builder had gone out of business during the recession. She was rude, demanding and unreasonable. Nonetheless, Topsider attempted to assist her.
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Service Categories
Homebuilders,
Architects
FAQ
Topsider Homes is currently rated 1 overall out of 5.
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Yes, Topsider Homes offers free project estimates.
No, Topsider Homes does not offer eco-friendly accreditations.
No, Topsider Homes does not offer a senior discount.
No, Topsider Homes does not offer emergency services.
No, Topsider Homes does not offer warranties.
Topsider Homes offers the following services: Custom home design plans, In-house design services, Home kits, Home additions