We are a full service Heating, Air Conditioning and Electrical Company. Our Owner has nearly 40 yrs experience in these fields. We diagnose and repair or replace all Brands, including Boilers, Heat Pumps, Gas Pack Units, Air Handlers, Gas Piping ( we prefer Black Iron as it is safer). We offer Preventive Maintenance Plans that cover Heating and Air Conditioning for the Fall/Winter and Spring/Summer Seasons. We offer discounts on Parts if under a Preventive Maintenance agreement. We take Cash, Checks and all Major Credit Cards.
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Servicing all Makes and Models of Heating, Air Conditioning Equipment. Retro-fitting of Old to New Equipment,Gas Piping with Black Iron Piping, Boiler Repair and Maintenance, Electrical Service and Repair, Backhoe Work. Servicing All Makes and Models - Heat Pumps, Gas Packs, PTAC Units, Oil Furnaces, LP.
I thought it was very good. They generally do a real good job when they come out.
Description of Work: They did an annual check of the air condition and heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen P.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
This was a special visit. They had installed a whole house humidifier. We were having trouble with it. They came out and contacted the manufacturer when they found out the model that we had been replaced. They got us a replacement model and they installed that. It was all covered under the warranty for the original whole house humidifier. They did the work quickly and efficiently when the equipment arrived. It has been working fine since then. I thought they did a very good job. They went above and beyond. When we had the problem with the humidifier, Mr. Richardson came out and looked at it. He went to his distributor. They called the manufacturer and he spoke to the engineer with the manufacturer. They had had this problem turned into them several times. They were no longer using the units with this seal. That is where the new model came in. I was impressed with the fact that they stuck with it that long and went to those people and he got the answer. He got us the thing with the replacement humidifier. The workers was Mr Richardson and one worker. They were very efficient getting the parts in and out. I was very impressed. I have been working with them for 3 years now with my annual system check. They always have done a good job and I expect that they will in the future. They picked up everything and picked up all the boxes.
Description of Work: They worked on our whole house humidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen P.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
Mr. Richardson was on site when scheduled, he was very professional and very efficient. The installation was complete in a couple of days and is working as intended. I plan to use Mr. Richardson for any HVAC work I need done.
Description of Work: Installed a whole house humidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,376
Tina O.
03/2014
2.0
heating & air conditioning/hvac
+ -1 more
Seems like a small business which is what I wanted to deal with but I feel he is very selective about whom he wants to deal with!
Description of Work: While he answered the phone he never returned the call or followed through with coming to the house for an estimate
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
1.0
Response from RICHARDSON HEATING & AIR CONDITIONING
I want to thank you for writing a review, but I don't believe that you were a customer of ours. We are Richardson Heating & Air Conditioning, Inc. out of Clayton, NC. There is also another Richardson Heating in the Triangle area, We have no record of your name or address in our system. We will be happy to answer any questions you may have if you contact us. We pride ourselves in good quality work, fair pricing and knowledge of experience in the field. We would appreciate a call from you to get this matter cleared up. Thank you so much.
Stephen P.
03/2014
5.0
heating & air conditioning/hvac
+ -1 more
Mr. Richardson was professional, knowledgeable and informative.
Description of Work: Heating went out during one of the winter's cold spells. Mr. Richardson came out quicker than I would have expected. He fixed the problem and explained how to guard against future problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
rl W.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
Installed new circulation pump, serviced fireside, filled, tested and bled boiler and register system, install new thermostats, installed auto bleed valves, and more.
Description of Work: Repaired boiler system that had not been in use for more than years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Greg S.
07/2013
5.0
electrician, heating & air conditioning/hvac, plumbing
+ 1 more
* Scheduling an appointment with David was easy via the phone. * David came out and examined the unit. He determined that the pan was leaking, which was causing water leaks and extra condensation on the outside of the unit * He suggested taking a phased approach to repair, for cost reasons. First he'd attempt to seal up the pan, and if that didn't work, he'd come back and re-evaluate. * He sealed up the pan, caulked a bunch of stuff, taped a bunch of stuff, and left. I paid $150 for the examination and service. * After a few days, I noticed the problem was better, but not completely cured. I called David and scheduled an appointment for later in that week. * He reinspected the unit and suggested re-grading the entire unit (to slope downwards towards the pan drain drain hole) and stopping there for now. I agreed, an he performed the work. He did not charge me for this second visit. * Re-grading did the trick. Absolutely no more leaking or condensation outside. Water in the attic is not cool -- I am very happy. Great service, great explanations, honesty, fairness. Great company!
Description of Work: David repaired a leaky condensate pan on my A/C blower unit in the attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Response from RICHARDSON HEATING & AIR CONDITIONING
Dear [member name removed], Thank you for this wonderful Review. We are very happy that we could come out and fix the problem for you. We are very pleased to have worked with you and that everything worked out okay. We strive to make the customer happy at a reasonable cost of the repair. Thank you again. Sincerely, Everyone at Richardson Heating & Air Conditioning, Inc.
Andy H.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Great, they performed the service and then came back a few weeks later to remove the old drainage pan and check to confirm everything was functioning as intended. Awesome and professional service.
Description of Work: Replacement of the air conditioning drainer pan unit and realignment of condensation relief tubing to allow better drainage. Removed blockage. Validated unit and drainage was functioning appropriately.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Michael V.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
Work was done well, neatly, and at a low cost. Company is very responsive when called, and uses warranties effectively when making repairs.
Description of Work: Over past 2 years they have installed two furnaces, two a/c units and added a gas line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Dean O.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
Terrific service from Richardson! They are located very close to my house which is convenient! Punctual and professional. Explained the needed repairs and completed in a timely fashion. Will hire them again!
Description of Work: Replace air duct work in crawl space. The ducts were damaged by a possum.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Linda W.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
My daughter's AC for the upstairs quit working on the Saturday of Memorial Day weekend. Sent appointment requests through Mr. Richardson's website that day for an appointment after the holiday. Received a phone call first thing today (Tuesday) and they were able to come out today. She works nights and they were able to work with her schedule so she didn't have to lose any sleep. Mr. Richardson explained what the problems were and what next steps would be if what he did today didn't completely fix the issues. Mr. Richardson was very professional and prompt as well. He also provided her with information on their service contract, which she fully intend on taking advantage of in the future!
Description of Work: Troubleshot why AC unit wasn't working and why master bedroom wasn't cooling as well as the rest of the upstairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$252
Jean A.
04/2012
5.0
electrician
+ -1 more
They were referred to us by our realtor. They were Johnny-on-the-spot!
Description of Work: David Richardson installed a ceiling fan and replaced the wiring going to our dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Matthew G.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
I have an old heating and air system that they come check on every six months. Very quick. Very dependable.
Description of Work: General maintenance and repair on our heating and air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jennifer M.
11/2011
4.0
gas leak repair
+ -1 more
Called regarding a gas leak in my house. Needed a contractor to come out day-of to repair as most of my appliances rely on gas. Left a message at Richardson and was called back later in the day. After a bit of phone tag they informed me they could not come out to repair the leak for 2 days because of other commitments. Searched around and found another company which could come same day. No problems with Richardson, just found someone else who could meet the timeline.
Description of Work: Gas leak in house. Had gas meter shut off by gas company and needed a pipe fitting repaired.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
Stephen F.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
I thought that their receipt, unfortunately, was just too detailed. We just wanted a receipt. We won't use them in the future because we were disappointed with the receipt.
Description of Work: We used the services of Richardson Heating & Air Conditioning in July.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$300
DANIELLA B.
08/2011
5.0
electrician, heating & air conditioning/hvac
+ 0 more
Mr. Richardson was the 5th person I had contacted for an estimate and to say I was feeling overwhelmed with information and from dealing with fast talking salesman would be putting it mildly. But, from the moment I met Mr. Richardson I felt at ease because he was very professional and I could tell he took pride in his work and business. There was never a moment where I felt as though he was trying to take advantage by selling me stuff I didn't need. I didn't get a salesman vibe from him so I was able to let my guard down as well. Because I was so confused by previous estimates he was able to help explain everything until he was sure I was comfortable in my understanding. I was extremely impressed and greatful. It may sound silly but at one point I remember asking him "if I were your daughter what would you suggest?" and he did not hesitate to answer and based on his response I took his advice and have no regrets, except not meeting him sooner. Once the unit was replaced, I was so impressed with the work done I made sure to take advantage of a service plan. A service plan of which he did not try to sell me, it was as he was leaving I made sure to ask about it and take advantage of it. I look forward to working with Mr. Richardson for all my heating and a/c needs and highly recommend them!
Description of Work: I had called to request an estimate about replacing my a/c unit. The same day I called Mr. Richardson called me back & met me at my home. After speaking with him I was very much at ease he had helped me make the best decision in replacing my unit. Because I was going out of town the very next day he was able to replace my unit and was done in time for me to make my flight. The was he was able to explain in simple terms helped me so much with choosing between a 15 or 13 seer unit. Within 24 hours of contacting him I was able to get my estimate and have my unit replaced.....it doesn't get much better than that!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
dawn R.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
After having David examine the duct work and the HVAC unit in late Winter, I decided to defer repair. When I was ready to have the project done, I again contacted David as well as two other companies. Again, David was the most knowledgable and offered options and recommendations. His price wasn't the lowest but was very close. The work was done around my schedule, it was done quickly, and everything was cleaned up when he and his crew left. I am very pleased with the results and recommend David highly.
Description of Work: Replacement of HVAC unit, redesign and replacement of all duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
JENNIFER D.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
Upon purchasing a new home, we had a long list of HVAC repairs identified by our home inspector. David provided an extremely detailed estimate that followed, item by item, the list provided by our inspector. He allowed us to pick and choose the items we wished to have taken care. We also chose to purchase his preventative maintenance agreement for the year at $270 which allowed us a few discounts for the work he did. In addition to the work he's done on our new home, we've also had him take care of multiple other issues at our two rental properties. We'd highly recommend David if you have a need for his services.
Description of Work: Misc HVAC maintenance & repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
John P.
04/2011
5.0
heating & air conditioning/hvac
+ -1 more
They were on time and they were professional. There was nothing that I disliked. It's at the time that I decided to wait and do the project later. I would consider them for another quote.
Description of Work: I got an estimate from Richardson Heating & Air Conditioning in October 2010 for replacing the heat pump.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
dawn R.
03/2011
5.0
heating & air conditioning/hvac
+ -1 more
I was impressed with the knowledge and willingness to discuss a wide range of options. There was no pressure.
Description of Work: He examined our heating unit and duct system and detailed the insufficiencies creating our problems. He outlined several options from replacing the system to simple band-aids to extend the life of the current system.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robin L.
02/2011
5.0
heating & air conditioning/hvac
+ -1 more
Amazing - extremely professional. I thought he was on the expensive side, but the quality that I received far outweighed the additional cost. He offered recommendations and kept me informed. I will use him again, without question.
Description of Work: Installed a dual heating and air system. Also installed a sump pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
sanna Z.
01/2011
5.0
heating & air conditioning/hvac
+ -1 more
Will deal with them in the future. Very pleasant. Excellant service.
Description of Work: Problem with gas heater. Cleaned it and it works perfectly well. Previously told by another company needed to change system. Also told me that a flue pipe that was improperly installed. Called the company that installed it and they re-installed it. Hopefully properly. Will call Richardson to check on that.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
ANDREA A.
12/2010
5.0
heating & air conditioning/hvac
+ -1 more
Overall, the experience went well. They did a great job. We were pleased with their work; they were really professional and addressed all of our concerns. I have a service contract with them. We're happy with their services and would recommend them.
Description of Work: Replaced a furnace that had a cracked heat exchanger, and work on the a/c as well. We have a 95% efficient furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
arlene F.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
He was prompt, did a good job, was very professional, and they had reasonable prices.
Description of Work: They had to reconfigure an air conditioning line that went through our chimney since we were having our chimney taken down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James V.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
Excellent service from the start. This service was required on a rental unit and I live out of the area. I had contacted other companies that were booking a week or more out. (~100F weather) Their coordinator indicated that they were very busy, but would gladly take care of my unit ASAP. The unit was fixed by the next morning and I was charged a fair service fee--Both the tenant and I were very satisfied.
Description of Work: Replaced a Starter Capacitor in the Air Handler of my AC and added Freon to Unit.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Electrical,
Plumbing,
Natural Gas Lines,
Lighting,
Gas Logs
FAQ
RICHARDSON HEATING & AIR CONDITIONING is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 12:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
RICHARDSON HEATING & AIR CONDITIONING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, RICHARDSON HEATING & AIR CONDITIONING offers free project estimates.
No, RICHARDSON HEATING & AIR CONDITIONING does not offer eco-friendly accreditations.
No, RICHARDSON HEATING & AIR CONDITIONING does not offer a senior discount.
Yes, RICHARDSON HEATING & AIR CONDITIONING offers emergency services.
Yes, RICHARDSON HEATING & AIR CONDITIONING offers warranties.
RICHARDSON HEATING & AIR CONDITIONING offers the following services: Servicing all Makes and Models of Heating, Air Conditioning Equipment. Retro-fitting of Old to New Equipment,Gas Piping with Black Iron Piping, Boiler Repair and Maintenance, Electrical Service and Repair, Backhoe Work. Servicing All Makes and Models - Heat Pumps, Gas Packs, PTAC Units, Oil Furnaces, LP.