Green Star heating and cooling "llc" is dedicated to customer satisfaction. Repairs are made 24hrs a day 7 days a week. We offer financing for HVAC system replacements. We accept cash/checks/credit cards for completed HVAC services. Special promotions are offered depending on the season.
2 technicians (maybe one was owner) arrived at my home same day, and we discussed the problem. They took a very quick look at the outside unit, and noticed some dirt on the grill. They also checked the freon level. They said the unit needed to be cleaned and some freon added. $290 later, they left. They never checked the thermostat, or the air handler, which are also common causes of warm air. 2 months later, I'm sitting on a $2000 electric bill. Since they never bothered to check anything else, they didn't notice the heat strips and blower fan were stuck on in the air handler... $60 in parts, and 15 minutes time to fix. Because they rushed their diagnostics, and skipped this common problem, it has cost me an additional $2000. When I contacted the company to come out to really fix the issue, and I told them the issue (I diagnosed the issue and I don't know anything about ac), they came to fix it. The tech/owner got part way through the repair and I showed him my bill, and explained that I was concerned that he didn't find this issue before, and that it should have been noticed on the first trip I paid for. I said I thought he should cover part of that expense, as it should have been something that was checked by him (the expert) on the original diagnostic. He said "no, I'm not going to do that, and I suggest you find someone else to fix it", and he left. He was going to charge me another $250 to replace $60 in parts. I fixed the issue myself, and won't be calling this company again.
Description of Work: Green Star was called to diagnose and fix issue with ac blowing warm air.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$290
Edna B.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
They were able to come the same day and arrived promptly as scheduled. They quickly identified the problem, located the required parts and repaired the unit. They honored all discounts ( a coupon and Angie's List Senior discount). They were very professional and courteous and we would definitely recommend and hire them again.
Description of Work: Diagnosed AC problem and replaced fan motor on unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Erica B.
02/2015
5.0
heating & air conditioning/hvac
 + -1 more
Awesome service, prompt , on time for appointments, very Polite and knowledgeable . Overall good experience and recommend you go to Green Star for all of your HVAC system problems !
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Service Categories
Heating and Air Conditioning
FAQ
Green Star Heating and Cooling LLC is currently rated 4 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Green Star Heating and Cooling LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Green Star Heating and Cooling LLC does not offer free project estimates.
Yes, Green Star Heating and Cooling LLC offers eco-friendly accreditations.
No, Green Star Heating and Cooling LLC does not offer a senior discount.
Yes, Green Star Heating and Cooling LLC offers emergency services.
Yes, Green Star Heating and Cooling LLC offers warranties.
Green Star Heating and Cooling LLC offers the following services: Green Star Heating and Cooling