Carolina Comfort Air Inc

Heating and Air Conditioning, Electrical

About us

Carolina Comfort Air is the premier HVAC & Heating company serving Raleigh, Fayetteville, Jacksonville, Wilmington, and surrounding areas. We have Trane certified experts ready to repair, install, and maintain your heating & cooling systems. Call and ask about our special financing deals and ongoing coupons! -Top National Trane Dealer -Google Guaranteed -NATE Certified -A+ BBB Accredited Business -50,000+ Systems Installed In 2007, Carolina Comfort Air opened its doors in Smithfield, NC with founders Phillip Tyler and Hank Richard at the helm. The company has grown from the original 5 to almost 300 team members within a few short years. Since 2007 we have built a new base of operations in Clayton, a team of HVAC specialists and expanded our service area with additional locations! Carolina Comfort Air specializes in HVAC service, installation & maintenance for single-family and multifamily homes as well as commercial applications. Our focus is to be your full-service heating and air contractor.

Business highlights

17 years of trusted experience
Se Habla Español
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Maintenance, Replacement & Additions, Blower Door, & Duct Blasting Testing

Services we don't offer

Duct Cleaning & Automotive Air Conditioning.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7208 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
2%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 201-208 of 208 reviews

teresa S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The a/c system shut down on the coldest day of the year! I called Carolina air to come and check the system and they came out that evening. The system itself was fine and passed all their tests but they kept looking for the issue and found a fuse that kept overheating and ended up melting the connection. It could very well have burned down my house! The builder had to send out an electrician to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GEMINIE C.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was covered under a maintenance agreement which I paid for the previous year. They inspected all aspects of my unit, diagnosed any problems, and fixed them as well. The representative was so very nice and courteous and took his time to explain everything to me. He was not pushy and I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn J R.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
All went well....
Description of Work: routine check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason S.
02/2014
5.0
fireplaces
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth H.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for the "A" rating and more importantly, thank you for your loyalty and continued support over the past few years!!!

Matt K.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: New heat pump and return.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Carolina Comfort Air Inc
Thank you for your review! We hope your new system is keeping you nice & comfy. Be sure to check out our Comfort Protection Plans once your system reaches it's first birthday!

Danette C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They closed some of the dampers under the house in order for more heat/air to be able to reach the far end of the house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray V.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Everything went fine.
Description of Work: They did a regular maintenance service on our AC units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5212 US 70 Bus W, Clayton, NC 27520

http://www.carolinacomfortair.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.31589
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical

FAQ

Carolina Comfort Air Inc is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Carolina Comfort Air Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carolina Comfort Air Inc offers free project estimates.
Yes, Carolina Comfort Air Inc offers eco-friendly accreditations.
Yes, Carolina Comfort Air Inc offers a 5% senior discount.
Yes, Carolina Comfort Air Inc offers emergency services.
No, Carolina Comfort Air Inc does not offer warranties.
Carolina Comfort Air Inc offers the following services: Heating & Air Conditioning - Maintenance, Replacement & Additions, Blower Door, & Duct Blasting Testing
Duct Cleaning & Automotive Air Conditioning.

Contact information

5212 US 70 Bus W, Clayton, NC 27520

http://www.carolinacomfortair.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM