Carolina Comfort Air Inc

Heating and Air Conditioning, Electrical

About us

Carolina Comfort Air is the premier HVAC & Heating company serving Raleigh, Fayetteville, Jacksonville, Wilmington, and surrounding areas. We have Trane certified experts ready to repair, install, and maintain your heating & cooling systems. Call and ask about our special financing deals and ongoing coupons! -Top National Trane Dealer -Google Guaranteed -NATE Certified -A+ BBB Accredited Business -50,000+ Systems Installed In 2007, Carolina Comfort Air opened its doors in Smithfield, NC with founders Phillip Tyler and Hank Richard at the helm. The company has grown from the original 5 to almost 300 team members within a few short years. Since 2007 we have built a new base of operations in Clayton, a team of HVAC specialists and expanded our service area with additional locations! Carolina Comfort Air specializes in HVAC service, installation & maintenance for single-family and multifamily homes as well as commercial applications. Our focus is to be your full-service heating and air contractor.

Business highlights

17 years of trusted experience
Se Habla Español
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Maintenance, Replacement & Additions, Blower Door, & Duct Blasting Testing

Services we don't offer

Duct Cleaning & Automotive Air Conditioning.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7208 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
2%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 151-175 of 208 reviews

Bettina S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

Peggy T.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$750

Response from Carolina Comfort Air Inc
Thank you for your review & thanks for choosing Carolina Comfort Air! We're glad we were able to make you & your home Comfy with a new HVAC system. We do have a Referral Reward Program so be sure anyone you refer mentions your name so you can receive your reward. Thank you again for choosing Carolina Comfort Air!!!

Freydoun N.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

Ronald S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

RICHARD M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Caroline L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

Glenn V.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

Jim M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

David H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

Manoj B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

Ben Y.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

Gizelle M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

Carolyn J R.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

margaret S.
11/2015
2.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: We have a brand new house and had many problems with the electrical wiring. One Sunday, the line to the water heater in the garage caught fire. The electricians didn't seem to know what to do with it. They ended up replacing the box on the wall above the water heater and let us know it must be our fault since they didn't really know how it happened.

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Carolina Comfort Air Inc
Ms. [Member Name Removed], we are sorry to hear about the issues with your new home. Unfortunately we are only the HVAC contractor and did not do the electrical wiring on your home. We show we were out in February to program your thermostats and go over their operation & features with you. Please let us know if there is an issue with your heating & cooling system that we need to address.

JONES H.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to leave us a review. We also appreciate you taking the time to speak with one of our Coordinators regarding your review this morning. We are glad to hear you would use us again & we hope to give you all A's service in the future. Thanks again for your feedback & choosing Carolina Comfort Air!!!

Catherine B.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy again. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!

marguerite G.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy again. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!

Steve B.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy again. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!

Warren L.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did a check out of my HVAC system. Also gave estimate for attic cooling fan installation which was twice the cost of the contractor I ended up using, which did a very good job.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Valinda L.
10/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: installation of new HVAC system including new duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for your review & thanks for choosing Carolina Comfort Air! We're glad we were able to make you & your home Comfy with a new HVAC system. We do have a Referral Reward Program so be sure anyone you refer mentions your name so you can receive your reward. Thank you again for choosing Carolina Comfort Air!!!

Gerald H.
10/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician got here on time but that was the only good thing about this encounter. They were to service the heat pump. And, it was quoted to be about $70-80. The technician opened the sound,checked the amperage then he sprayed two sides of the unit with some chemical. He completed everything in about 30 minutes. I don't think he did a complete and thorough job. For what was done, I think the cost was too much.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
punctuality
5.0

$180

Response from Carolina Comfort Air Inc
We apologize for the experience you had with a technician. However we are unable to locate your name or address in our system. We would love to discuss this with you and get to the bottom of it. Please inbox us contact information for you or you can call us and speak with our Service Manager. Thank you for helping us resolve this matter in a timely fashion.

SARA C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Provided exactly what they advertised. Very pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy again. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!

Melissa L.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced whole ac unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & tkaing the time to review us. We're glad we were able to make you & your home Comfy! Please let us know if we can be of assistance in the future to you or anyone you know. Thanks again for choosing Carolina Comfort Air!

christopher N.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us. We also appreciate you taking the time to discuss your review with our Service Coordinator. We have noted your file with your technician preference so as to keep you happy and comfortable. Thank you again for choosing Carolina Comfort Air!!

Linda N.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us. We did try to reach you via phone on Friday to discuss the C on your review. If you could please return our call we'd like to discuss this further and make sure you're completely happy and comfortable! Thanks again for choosing Carolina Comfort Air!!!

Contact information

5212 US 70 Bus W, Clayton, NC 27520

http://www.carolinacomfortair.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.31589
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical

FAQ

Carolina Comfort Air Inc is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Carolina Comfort Air Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carolina Comfort Air Inc offers free project estimates.
Yes, Carolina Comfort Air Inc offers eco-friendly accreditations.
Yes, Carolina Comfort Air Inc offers a 5% senior discount.
Yes, Carolina Comfort Air Inc offers emergency services.
No, Carolina Comfort Air Inc does not offer warranties.
Carolina Comfort Air Inc offers the following services: Heating & Air Conditioning - Maintenance, Replacement & Additions, Blower Door, & Duct Blasting Testing
Duct Cleaning & Automotive Air Conditioning.

Contact information

5212 US 70 Bus W, Clayton, NC 27520

http://www.carolinacomfortair.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM