Carolina Comfort Air Inc

Heating and Air Conditioning, Electrical

About us

Carolina Comfort Air is the premier HVAC & Heating company serving Raleigh, Fayetteville, Jacksonville, Wilmington, and surrounding areas. We have Trane certified experts ready to repair, install, and maintain your heating & cooling systems. Call and ask about our special financing deals and ongoing coupons! -Top National Trane Dealer -Google Guaranteed -NATE Certified -A+ BBB Accredited Business -50,000+ Systems Installed In 2007, Carolina Comfort Air opened its doors in Smithfield, NC with founders Phillip Tyler and Hank Richard at the helm. The company has grown from the original 5 to almost 300 team members within a few short years. Since 2007 we have built a new base of operations in Clayton, a team of HVAC specialists and expanded our service area with additional locations! Carolina Comfort Air specializes in HVAC service, installation & maintenance for single-family and multifamily homes as well as commercial applications. Our focus is to be your full-service heating and air contractor.

Business highlights

17 years of trusted experience
Se Habla Español
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Maintenance, Replacement & Additions, Blower Door, & Duct Blasting Testing

Services we don't offer

Duct Cleaning & Automotive Air Conditioning.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7208 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
2%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 126-150 of 208 reviews

Joyce K.
10/2020
5.0
air duct cleaning
  + -1 more
I was very pleased
Description of Work: Routine maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for the positive review!

Lester W.
06/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Excellent and courteous
Description of Work: Heat Pump was replaced....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Carolina Comfort Air Inc
Thank you for sharing your recent experience and for choosing Carolina Comfort Air for your Home Comfort Project! We look forward to keeping you and your family COMFY for many years to come.

Tem N.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Terry was great
Description of Work: Replace heat pump
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
We are incredibly grateful that you took the time to share your recent experience with Terry. Our company values put customer satisfaction as top priority and we are committed to our customers. We look forward to keeping you comfy for many years to come!

Janeth R.
02/2020
5.0
electrician, heating & air conditioning/hvac, energy audit
  + 1 more
Good. We have no compl.
Description of Work: Hvac replaceme

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,081

Response from Carolina Comfort Air Inc
Thank you for the positive feedback!

Lester W.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
pretty good
Description of Work: mantinence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ruth C.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
,
Description of Work: They were here for the routine check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Roy H.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
service as expected was satisfying
Description of Work: semi-annual HVAC check up and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Carolina Comfort Air Inc
Thank you for taking the time to review us and most importantly, thank you for choosing Carolina Comfort Air!

Lucille P.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for taking the time to review us and for choosing Carolina Comfort Air!

Melissa I.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thanks for choosing Carolina Comfort Air & taking the time to review us!

Lester W.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thanks for choosing Carolina Comfort Air!!

ZACHARY L.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thanks for choosing Carolina Comfort Air!

Greg D.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a good job. There was a post installation electrical problem that appeared to be an equipment manufacturing problem that caused an occasional electrical short. Carolina Comfort Air made multiple trips to resolve it to our satisfaction.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Chris B.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very pleased with the price and quality of my HVAC replacement. Our sales rep Justin was very responsive and always seemed very personally interested that we were happy during every step of the process. The crew was efficient and cleaned up well after the job was done. CCA was also very competitively priced for similar systems. Overall we're very happy with our purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,800

Response from Carolina Comfort Air Inc
Thank you for taking the time to review us and more importantly, thank you for choosing Carolina Comfort Air! We are glad we were able to make your family and your home Comfy. Please be sure to refer us to your friends and take advantage of our Referral Reward Program. Thanks again for choosing Carolina Comfort Air!!

Elizabeth F.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thanks for choosing Carolina Comfort Air & taking the time to leave us a review.

Marsha R.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked heatpump and fixed it. I got a year contract for cleaning system and checking it in spring and fall. Service man knew what he was doing. He is coming back next week to put in new thermostats and clean system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!

Steven S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Gary from Carolina Air was fantastic. He did a very professional and complete cleaning if both of my outdoor units as well as inspection of my internal air handlers. He also was able to diagnose and repair one unit and make the other more efficient in cooling. (Saving me money in cooling bills this summer). Very happy with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!

alison K.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: He fixed my A/C compressor and refilled my Freon. He was very good and very thorough.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!

Robert B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!

Richard F.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual check and maintenance on an AC/Heat Pump w gas pak. Well informed service tech went through the unit carefully and checked all functions for appropriate action.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!

Christopher L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!

Penny B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

Lester W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

Marci H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

Wayne P.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,500

Response from Carolina Comfort Air Inc
Thank you for your review & thanks for choosing Carolina Comfort Air! We're glad we were able to make you & your home Comfy with a new HVAC system. We do have a Referral Reward Program so be sure anyone you refer mentions your name so you can receive your reward. Thank you again for choosing Carolina Comfort Air!!!

lisa P.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carolina Comfort Air Inc
Thank you for your review! We're glad we were able to make your home Comfy & you happy!! Please let us know if we can be of further assistance to you or anyone you know in the future.

Contact information

5212 US 70 Bus W, Clayton, NC 27520

http://www.carolinacomfortair.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.31589
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical

FAQ

Carolina Comfort Air Inc is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Carolina Comfort Air Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carolina Comfort Air Inc offers free project estimates.
Yes, Carolina Comfort Air Inc offers eco-friendly accreditations.
Yes, Carolina Comfort Air Inc offers a 5% senior discount.
Yes, Carolina Comfort Air Inc offers emergency services.
No, Carolina Comfort Air Inc does not offer warranties.
Carolina Comfort Air Inc offers the following services: Heating & Air Conditioning - Maintenance, Replacement & Additions, Blower Door, & Duct Blasting Testing
Duct Cleaning & Automotive Air Conditioning.

Contact information

5212 US 70 Bus W, Clayton, NC 27520

http://www.carolinacomfortair.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM