VINYL WINDOWS, DOORS, SHUTTERS, GUTTERS, VINYL SIDING, VINYL RAILINGS, FIBERGLASS COLUMNS, CEMENT SIDING. SERVICE NEW CONSTRUCTION AND REMODELING CUSTOMERS IN ADDITION TO DIY CUSTOMERS FROM OUR WAREHOUSE. MATERIALS ONLY OR COMPLETE SUPPLY AND INSTALL SERVICES.
Description of Work: I contacted AMERICAN VINYL SIDING SUPPLY on a Friday morning and was informed David Parnell would get in touch to establish an appointment to do an estimate for whole house siding job. David called early evening that same day and due to his schedule he indicated he would get in touch with us the following Wed to see about coming out on day following. When I didn't hear from David as he had indicated I contact the company. The representative who answered the phone was difficult to understand and she didn't know of a David Parnell or have any information about my wanting an estimate -- she put me on hold several times and did not come back with any positive information. David did call at the end of that day and I indicated I was under the impression he was going to call me the previous day. I also provide information regarding the conversation I experienced with his company earlier in the day and felt that the two negatives didn't make a postive. Since I wasn't impressed with the responsiveness of the sales team and with just this experience I was apprehensive about how the actual work would proceed -- therefore, I did not want to proceed with having an estimate done by this company. Not impressed at all!!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from AMERICAN VINYL SIDING SUPPLY
UNFORTUNATELY WE CANNOT SATISFY EVERYONE OR CONTACT EVERYONE AT A SPECIFIC TIME. WE ARE HUMAN, WE MAKE MISTAKES, CELL PHONES DON'T ALWAYS HAVE SERVICE. I SINCERELY HOPE THE MEMBER FOUND A QUALIFIED COMPANY TO SERVICE HIS NEEDS. WE HAVE BEEN IN BUSINESS SINCE JUNE OF 1987 AND PERFORMED THE SAME SERVICES FOR NUMEROUS COMPANIES PRIOR TO OPENING OURS WITH MINIMAL COMPLAINTS. THE CUSTOMER IS ALWAYS FIRST. I APOLOGIZE FOR ANY INCONVENIENCE MY WE MAY HAVE CAUSED. ROGER EVANS
MARTHA G.
12/2006
5.0
siding
+ -1 more
Mike Collier, sales rep for the company told me what would be done, the cost, and gave me a written estimate. He assured me it would be done to my satisfaction before payment. The company Mike works for is distributor in NC for their siding and it is warrantied to withstand 148 miles per hour wind. I felt comfortable with Mike and his wife Van, whom I was fortunate to meet. Mike's personality, and honesty, is outstanding. He came by, picked up the remaining supplies, and put my van in the garage. These are good folks to deal with and to know. The company has a warranty covering product and labor as well. The crew boss made sure I was satisfied before leaving. It was $6,500 cheaper than competition. You'll have no regrets if you use this company - and Mike.
Description of Work: This company replaced rotted wood, put quality siding on my home, wrapped the windows, and some deck trim. It looks like a new home and many neighbors have complimented me and asked for the company's name so they can have vinyl siding put on their homes. I plan to have them put rails on the front after I enlarge the porch to accommodate my wheelchair. Great company - quality product, talented workers - wonderful salesman. This is the only work I've had done in 5 years of upgrading that was completed properly. Mike Collier put in writing what would be done. He brought the installer to meet me to make sure we both agreed on work to be completed. The crew arrived at 7 A.M. and worked until 5 P.M. each day stopping only for lunch. One week total work by a qualified crew. My home is so much warmer. Mike told me no new windows were needed because this would stop the drafts, even though my windows are contractor grade, cheap vinyl installed when the house was built in 1994. No drafts now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,600
TELIA .
09/2006
5.0
siding
+ -1 more
Excellent customer services and explained every thing and answered all my questions.
Description of Work: They reattached two pieces of siding that came off the house. The use our siding and ladder. Because it was such a minor job, they did not charge us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
06/2006
5.0
siding
+ -1 more
AS FAR AS I'M CONCERNED THEY DID A GOOD JOB. THEY EVEN REPLACED SOME OF THE ROTTEN WOOD. I RECOMMENDED THEM TO MY NIECE AND THEY DID A GREAT JOB FOR HER AS WELL. THE PRICE WAS AT LEAST 2 THOUSAND DOLLARS LOWER THAN THE OTHER COMPANIES I SAW.
Description of Work: THEY COVERED THE WOOD PART OF MY HOUSE WITH VINYL SIDING. THEY REPLACED AN OLD STORM DOOR AND PAINTED A RAILING THAT RUNS DOWN MY PORCH.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Siding
FAQ
AMERICAN VINYL SIDING SUPPLY is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
AMERICAN VINYL SIDING SUPPLY accepts the following forms of payment: MasterCard,Visa
Yes, AMERICAN VINYL SIDING SUPPLY offers free project estimates.
No, AMERICAN VINYL SIDING SUPPLY does not offer eco-friendly accreditations.
No, AMERICAN VINYL SIDING SUPPLY does not offer a senior discount.
No, AMERICAN VINYL SIDING SUPPLY does not offer emergency services.
No, AMERICAN VINYL SIDING SUPPLY does not offer warranties.
AMERICAN VINYL SIDING SUPPLY offers the following services: VINYL WINDOWS, DOORS, SHUTTERS, GUTTERS, VINYL SIDING, VINYL RAILINGS, FIBERGLASS COLUMNS, CEMENT SIDING. SERVICE NEW CONSTRUCTION AND REMODELING CUSTOMERS IN ADDITION TO DIY CUSTOMERS FROM OUR WAREHOUSE. MATERIALS ONLY OR COMPLETE SUPPLY AND INSTALL SERVICES.