Affordable Heating and Air

heating & cooling contractor

About us

Affordable Heating and Air is a family run and Christian operated company with over 25 years of experience. We are your one stop spot for all your HVAC needs. We specialize in all facets of heating and air conditioning repair. If your system can be repaired we will repair it. We'll not try to sell you something you don't need, that's not the way we work We are extremely competitive and understand the value of building a relationship with the homeowner. We will go to all lengths to please our clients every needs. Once you use us, you'll never have to find another HVAC contractor again. After Hours Service Change will be applied during off hours Our workmanship is guaranteed. We will always provide a prompt reply to your request.

Business highlights

31 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 76-100 of 164 reviews

Paul D.
10/2016
5.0
Hired Affordable to check our daughter's gas heating system to make sure it was ready for the heating season. Craig was the first to get back in touch with me, was on time, did the work in a timely fashion and gave me honest, straight-forward advice on the proper care and maintenance of the system. He even threw in a little free safety advice! Would definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Horace B.
10/2016
5.0
Very responsive, prompt and professional. Craig was on the job with his helpers every step of the way, unlike so many other contractors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$6,500

Kim D.
10/2016
5.0
Craig was on time, professional, and knowledgeable. He checked the furnace and gave honest advises about the system. The cost was reasonable. I am glad to know this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle A.
09/2016
5.0
Craig was prompt to call and make an appointment, quoted a very fair price and completed the work (refitting my propane burning furnace to natural gas) quickly and neatly. He and his crew were polite and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Reed B.
09/2016
5.0
Craig was knowledgeable, on-time, diagnosed the problem, explained my options and resolved the AC issue in a timely manner. We spoke for a few minutes after the work was completed and I found him to be a very kind and sincere person. I definitely recommend him and will call him in the future for HVAC maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$155

Joan R.
09/2016
5.0
Craig was very polite. Did the job effecitionatly and made sure I knew how to program the unit before he left

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

TERESA M.
08/2016
5.0
Craig and his team was very nice and professional with excellent customer service. Thank you again Craig!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jimmy H.
08/2016
5.0
Craig was great. He provided and excellent level of customer service and was able to schedule an appt the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

hubert t.
03/2016
5.0
Craig was on time and fixed the problem. Price came in less than original estimate. Very honest.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$720

Jennifer H.
02/2016
5.0
Nothing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan B.
02/2016
5.0
Prompt courteous and reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$270

Tim G.
02/2016
5.0
Craig arrived about 2 hours within my call on a vry wintry morning with no heat and had it up and running in an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$110

James J.
02/2016
5.0
Craig came to my house on time as-promised and had my heat pump diagnosed and fixed in about an hour and thirty minutes on a Very cold morning. My family was very pleased.... I would recommend to anyone...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jodi I.
01/2016
5.0
Craig came out and had my furnace problem diagnosed within 30 minutes and repaired the same day. Two days later when I thought it had stopped working again (it hadn't - was just a really cold morning) he offered to come out to check right away and waited on me to get home from work! Great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenn B.
01/2016
5.0
The main person that I dealt with came across as very trustworthy. This is very important to me when dealing with any type of repair people specialist.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,513

Malcolm W.
01/2016
5.0
We were experiencing a disparity in the temperature of our home upstairs and downstairs . It was much cooler downstairs versus the temp upstairs. We submitted a request for service through HomeAdvisor.Craig responded immediately that evening following my request. We scheduled an appointment and he arrived on time the very next day. He identified and corrected the problem right away. Craig explained in detail what was causing the issue and was very professional,courteous and polite. I would definitely recommend Craig and Affordable for any of your heating and air needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Rene O.
01/2016
5.0
Saved us in the peak of a blistering summer!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis S.
01/2016
5.0
Craig was prompt , courteous, professional and efficient! I look forward to having this company do all our future Heating and A/C work. Actually when we called our furnace was not functioning, but Craig just charge the normal rate for PM, Nice!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Pat M.
12/2015
5.0
Excellent service, came over right away and was able to solve the problem. Thank you for your help in such a short notice!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Wendy T.
11/2015
4.0
Trustworthy (My stepdad told me what he thought was wrong with my A/C unit beforehand and Craig Hicks told me the same thing.) and reasonably priced (My previous HVAC guy would have charged me 3 times more for the same service.). I would certainly recommend Affordable Heating and Air.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Nicholas B.
11/2015
5.0
Craig spent the time to explain the workings of my Heat Pump system since I was unaware of the workings of the system. Craig is Very knowledgeable, professional and courteous. I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

383 Lockwood Drive, Clayton, NC 27527

AffordableHeatingandAirConditioning.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
21645
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Affordable Heating and Air accepts the following forms of payment: CreditCard
Yes, Affordable Heating and Air offers free project estimates.
No, Affordable Heating and Air does not offer eco-friendly accreditations.
No, Affordable Heating and Air does not offer a senior discount.
Yes, Affordable Heating and Air offers emergency services.
Yes, Affordable Heating and Air offers warranties.

Contact information

383 Lockwood Drive, Clayton, NC 27527

AffordableHeatingandAirConditioning.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed