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GreySton Pools & Services

Pool and Spa Service

About us

We Accept Paypal and Checks. Trained Technicians for On-Site Equipment Repairs. Senior Discounts, CPO Certified, Member Of the BBB Visit us at www.needpoolparts.com

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Professional Weekly Pool Service, On-line Sales, On-Site Warranty Work with All Major Brands, 24 Hour Emergency Response, Vinyl Liner Replacements, Pool Inspections, Pool Owner Orientations

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.93 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.6
responsiveness
4.6
punctuality
3.5
Showing 1-3 of 3 reviews

Dan W.
06/2014
5.0
pool cleaners
  + -1 more
We decided to put our project on hold for awhile.
Description of Work: Called to ask about services and the call was handled professionally and timely.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Marc W.
05/2011
4.0
pool cleaners
  + -1 more
It's a matter of putting a converter in your line and dumping about 800 pounds of salt in your pool. These are converted to take the sodium chloride and break it apart into sodium and chloride. Then it reunites itself in the water and comes back again as sodium chloride and this just continues to do that. You don't have to carry the same level of chlorine in your pool like other ones and you don' get the stain or smell or stuff that dies out your clothes. We have used them since we bought this house. We got the house in the summer and we moved in October so we had a green pool. They came in and got it cleaned out and he has been my go to guy when I have had issues. He has been very good and reasonable in terms of price. I like the knowledge that they have and the service that they have gives us. The only issue that I might have is that as we are not a general maintenance individual we take second place. He is not always on time but when he got there he did a good job. The price has been good. He is my go to guy even though I have to put up with the fact that they didn't show up every time but when he shows up he does the job and it doesn't costs me an arm and a leg.
Description of Work: I used the service of GreySton Pools & Services. We had a conversion done from a chlorine pool to a saline pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Linda R.
05/2010
2.0
pool cleaners
  + -1 more
I never actually hired GreySton since they were eliminated during my contractor search. However, I did call several times over a three-week period. I left messages at both the office number and cell phone number. While Mr. Vaughn (sp?) did return my call within 2 days initially, I followed up with an email and subsequent phone messages that were not returned promptly (a week with no contact). However, when I did make a final call to make one last attempt to contract services, I was not impressed with the brusk response and unprofessional demeanor. Therefore, I decided to give my business to another local company. Would not recommend this company...
Description of Work: I never actually hired GreySton since they were eliminated during my contractor search. However, I did call several times over a three-week period. I wanted to get a quote and schedule replacement of a vinyl pool liner for my 18x36' pool.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0


    Contact information

    PO Box 160, China Grove, NC 28023

    www.needpoolparts.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    GreySton Pools & Services is currently rated 3.9 overall out of 5.
    GreySton Pools & Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, GreySton Pools & Services offers free project estimates.
    No, GreySton Pools & Services does not offer eco-friendly accreditations.
    No, GreySton Pools & Services does not offer a senior discount.
    Yes, GreySton Pools & Services offers emergency services.
    Yes, GreySton Pools & Services offers warranties.
    GreySton Pools & Services offers the following services: Professional Weekly Pool Service, On-line Sales, On-Site Warranty Work with All Major Brands, 24 Hour Emergency Response, Vinyl Liner Replacements, Pool Inspections, Pool Owner Orientations

    Contact information

    PO Box 160, China Grove, NC 28023

    www.needpoolparts.com