Aire Serv of Rowan County

Heating and Air Conditioning, Air Duct Cleaning, Natural Gas Lines,

About us

Aire Serv of Rowan County can provide many services to keep you and your family comfortable. A few of the products and services we can provide for your heating, cooling and indoor air quality needs are service and repair, system maintenance, advantage member plans, replacement & installation, guarantees, air cleaning and purification, duct sealing, duct cleaning, indoor air quality, heating, air conditioning and indoor air quality products, and commercial services for your business. Our exclusive written guarantees are designed to protect you and your home, request a free home estimate, design your own heating and cooling system, shop for filters or accessories online, request an in-home aire quality survey. Our exclusive written guarantees are designed to protect you and your home, request a free home estimate, design your own heating and cooling system, shop for filters or accessories online, request an in-home aire quality survey. Locally owned and operated. Additional DBA - Aire Serv, IAQ Heating & Air Inc, Aire Serv of Rowan County.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Residential and Light Commercial, heat pumps, heating and air, ac repair, furnace repair, heat pump repair, furnace and A/C maintenance, yearly maintenance plans, duct work, replacement & installation.

Services we don't offer

Boiler replacements, energy audits. Air Duct Cleaning or Dryer Vent Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.865 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
5%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 26-50 of 65 reviews

Harold & Stamie O.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great. Technician on time and worked efficiently.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank You Very Much

Dave and Barbara G.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great! The crew showed up on time. planned their work, worked their plan, kept us informed. The were neat and caring of our property, and cleaned as they went. We have aging systems and there is no doubt that their continued care and attention keeps us cool in the summer and warm in the winter.
Description of Work: Seasonal check-up of A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Aire Serv of Rowan County
Thank you very much for the review

Clyde P.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very professional from start to finish.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank You Very Much

Robert H.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Prompt arrival. Professional courteous staff.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank you very much.

Gene L.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Good, very pleased with their service. Will definitely have them come back if we need them. Highly recommend them.
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Aire Serv of Rowan County
Thank you very much for the review

ronnie C.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
They fixed my Central AC after others failed. Thank you!
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aire Serv of Rowan County
THANK YOU FOR THE REVIEW.

Heather B.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank you for the review

Derrick A.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great services and on time
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Aire Serv of Rowan County
Thank you very much, for the review.

Teresa E.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent , very professional
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank you very much for the review

Jerry R.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very smoothly and efficiently
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank you very much

Bernie & Gloria C.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well and Rob did a great job. Amber in the office was very pleasant when I set up the appointment. If you want a top notch company in professionalism and service, we highly recommend Aire Serv of Rowan County. It is great to have a local company you can depend on.
Description of Work: Maintenance inspection on heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank you for your review, we try to exceed our customers expectations.

Susan C.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great! I have used this company in the past and will always do so in the future. They're honest, on time, knowledgeable and do great work. I highly recommend!
Description of Work: Yearly heating tune up and A/C repqir

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank you for your kind review, we try hard to give excellent service in the area.

Margaret S.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very well. The main duct was replaced with a custom unit that was wider but shorter and insulated on the interior. The work was done within 2 days of the duct being delivered.
Description of Work: Raising the duct work in the basement to make more room for a drop ceiling

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Aire Serv of Rowan County
Thank you very much, we try hard to meet and exceed our customers expectations.

Carey T.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great, service was exceptional and all questions were answered. Technician was very polite and was very knowledgable about the system. Could not ask for better service.
Description of Work: maintenance service for HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Aire Serv of Rowan County
Thank you very much, we try very hard to exceed our customers expectations.

Ron T.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
They came out on Thursday, made the estimate. They returned the following Monday and replaced the unit. They recommended that I consider filing a home owner's insurance claim. An adjuster came out and agreed that the unit had been damaged by lighting and was covered by my policy. Bill and his son William are very professional and take pride in their work. They perform routine maintenance on our HVAC and keep thing running well. I trust their work and recommend them highly.
Description of Work: Outside AC unit was damaged by lighting; AireServ came out, made an estimate and replaced the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Response from Aire Serv of Rowan County
Thank you very much, we try very hard to exceed our customers expectations.

Ernest W.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
They came that day and fixed the problem including running new line in flex metal tubing and installing a junction box under the floor so there would be no further problems. The two gentlemen who responded worked well to retrieve additional parts and at least one of them was on premises until the job was done.
Description of Work: Main electric line to my gas pack had been chewed on by mice. The original installer did not put it in with protective tubing. It was arcing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Aire Serv of Rowan County
Thank you very much

Jeff S.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent Aire Serve is a awesome company. Billy Bullard recommended a first rate Lennox heat pump for a low price. The Technicians were on time, very polite, and worked hard. They actually stayed over until the job is done. I am extremely happy with my new Lennox system, and would definitely recommend Aire Serve to anyone.
Description of Work: Heat pump needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank You Very Much

Robert S.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
Serviceman was prompt, friendly, and efficient
Description of Work: Blower on furnace was not working properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank You Very Much

Eugene G.
02/2019
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
This was an insured call. AirServ responded after another company failed to correct the problem. From the office to David and his assistant, everyone could not have been more prompt, professional nor more concerned with restoring our heat. They take customer service to a whole new level.
Description of Work: clean pet hair off compressor, install new duct work for an antique heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank you very much

Richard C.
10/2018
2.0
heating & air conditioning/hvac
  + -1 more
The service provider stated later that since Freon was added this resulted in additional charges that was not covered by service fee. I further argued that a definitive check for the leak could not have been detected w/o addition of Freon in order to determine repair options, My rating is the result of a lack of professionalism and honesty by tech in advising me of the additional charges.
Description of Work: Our upstairs heatpump was not cooling to the set thermostat temp. I requested Aire Serv to dianose problem. I was told a service fee of $75 was expected to be paid if repairs were not done when dianosis was complete. Technician advised that there was a leak and to pinpoint leak required adding some freon. He did not explain that there would be additional charges above the stated $75 fee. Tech determined that leak was in the reversing valve....he would get back w/me the repair options in a couple days. Upon receiving repair costs I decided another contractor was preferred. I received invoice for $269 w/the explanation that a “leak check” was different than a “diagnostic fee”. I argued that this was not explained to me during the tech’s visit and that I should only pay the $75 service fee.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$269.09

Response from Aire Serv of Rowan County
I am sorry that you were disappointed in the service that we provided for you. We worked you into our already full schedule, and then did not meet your expectations. Just to recap though, you told our service technician that you called us because you had another company look at your A/C system and they could not figure out what was wrong with it. When he arrived your overflow drain pan was full of water and had tripped the overflow switch, keeping your house from flooding. He Cleaned your drain line, which was not draining, he leveled your drain line which was flowing uphill, both of these to make sure your system was draining properly, he also used our shop vac to remove almost 7 gallons of water from the drain pan, just so that your system would just come on so we could even test it to see why it was not working. All of these things even after another company had worked on it before us. Once the system did start, we determined it was low on refrigerant, and after discussing options with you we, together with you, decided to add refrigerant to determine what was happening. So we did at least five extra things, and we discussed all of them with you before we did them, and you just wanted us to charge you for diagnosing the problem. We only charged you for one thing, to find the leak that you got someone else to replace. Our secretary offered to come back and remove the materials we put in, since you did not want to pay for them, but you refused this offer. If you go to a doctor, and they have to run tests to determine what is wrong with you, who pays for the tests? Do we ever know before the tests are ran exactly how much they are going to cost?

Melanie D.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
All went well. Great company. Knowledgeable, helpful and honest.
Description of Work: This company is wonderful. He worked on our air conditioner and fixed it after having two previous companies out that said it was fixed and it wasn't. He was honest and very knowledgeable about the issue. Don't hesitate to use this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leo G.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
I don't have anything negative to say. They came out and were very courteous and informative. I was happy I called them.
Description of Work: They fixed my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank You

Timothy B.
04/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
As advertised and as expected, with pictures before/after, and on time. Moreover, it was discovered that the duct was damaged and had restricted air flow for one of the bathrooms. An estimate was developed which we agreed to; and then the work was pre-fabed and installed for a reasonable price. Very satisfied.
Description of Work: Gas Furnace eval, efficiency test, air flow tests, cleaning of burners, filters, tray drain, and inspection of the ducts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79.8

Response from Aire Serv of Rowan County
Thank You

Joe W.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Wasn't an emergency but showed up quickly. Checked system to evaluate repairs needed. Wore protective clothing in the house to prevent bringing in dirt. Technician was very knowledgeable and explained everything as he worked his way through the problems.
Description of Work: Repaired AC/Heat Pump that hadn't been operated in about 6 years. Check system to determine problems. Replaced starting capacitors on condenser and compressor units and had to completely recharge system with Freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Aire Serv of Rowan County
Thank You

madonna M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
very straight forward and not pushy for added services did a very professional job and prompt for appt.
Description of Work: A/C heatpump repair .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aire Serv of Rowan County
Thank you very much
    • 1
    • 2(current)
    • 3

Contact information

1735 NC 152 W, China Grove, NC 28023

https://www.aireserv.com/rowan-county/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.16363
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Natural Gas Lines,
Gas Logs,
Dryer Vent Cleaning

FAQ

Aire Serv of Rowan County is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Aire Serv of Rowan County accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Aire Serv of Rowan County offers free project estimates.
Yes, Aire Serv of Rowan County offers eco-friendly accreditations.
Yes, Aire Serv of Rowan County offers a 10% senior discount.
Yes, Aire Serv of Rowan County offers emergency services.
Yes, Aire Serv of Rowan County offers warranties.
Aire Serv of Rowan County offers the following services: Residential and Light Commercial, heat pumps, heating and air, ac repair, furnace repair, heat pump repair, furnace and A/C maintenance, yearly maintenance plans, duct work, replacement & installation.
Boiler replacements, energy audits. Air Duct Cleaning or Dryer Vent Cleaning.

Contact information

1735 NC 152 W, China Grove, NC 28023

https://www.aireserv.com/rowan-county/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day