chimney sweep, fireplace company, dryer vent cleaning service
About us
E R Chimney Sweep is committed to excellence every aspect of our business. We uphold a standard of integrity, bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customer's interests and make their concerns the basis of our business.
No showed for multiple appointments without a phone call or text. When called to see what was going on he acted like he did not know who I was and had none of the paperwork we both signed. He broke my gutters and came unprepared. Very unprofessional and would not recommend to anyone.
Rating Category
Rating out of 5
quality
2.0
value
1.5
responsiveness
0.5
$800
Kerry F.
12/2020
3.5
Commitment to a fixed time appointment was a concern as I had to reschedule 3x from original time due to his other work. I was just about ready to give up on him. When he finally did arrive, he did a good job, but we found that there was a lot of soot lingering in the house after he left that required us to wipe down/clean all the downstairs surfaces. This was something we were not expecting nor did he inform us about. As we are looking to convert or fireplace to only use gas logs, I was oversold on the need for a reflector shield, which I believe was overpriced and truly not necessary for a gas log only fireplace; however, he commented that he would mark the fireplace "unsafe" had I not purchased the component. Overall, nice guy with a strong commitment to his profession, so I would recommend him for the work he did, but be prepared for much cleanup after he leaves your home.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
2.5
Yes, I recommend this pro
$425
Teresa J.
12/2020
5.0
Explained what was needed and did not overcharge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Keith H.
11/2020
5.0
Friendly knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Greg B.
11/2020
4.5
He did a fine job.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Cathy N.
10/2020
5.0
It's high quality work that has lasted and it was done on time.