Window World & Siding Co Inc

BEN WAS PROMPT IN PROVIDING AN ESTIMATE, AND OUR CHOICES. THE WORK WAS COMPLETED WHEN BEN SAID IT WOULD BE. PUNCH LIST ITEMS WERE TAKEN SERIOUSLY, AND COMPLETED AS EXPECTED, AND ON TIME.

I USED THEM PREVIOUSLY FOR 11 REPLACEMENT WINDOWS. HIGH QUALITY PRODUCT, AND HIGHEST QUALITY INSTALLATION.

THEY ARE VERY COURTEOUS AND EFFICIENT. EVERYTHING THEY DID WAS DONE WELL. I WILL BE USING THEM AGAIN.

BRUCE WAS THE ONLY WINDOW SALES PERSON WHO TOOK THE TIME TO EXPLAIN THE PROCESS, THE PRODUCT AND TO LISTEN TO OUR NEEDS. I FEEL CONFIDENT THAT IF WE WERE EVER TO HAVE A PROBLEM, THEY WOULD BE THERE TO FIX IT.

A LITTLE MORE EXPENSIVE THAN SOME BUT, THEY ARE VERY PROFESSIONAL, THEY WORK QUICKLY AND EFFICIENTLY, LEAVE EVERYTHING CLEAN AND THE WINDOWS AND VINYL TRIM THEY INSTALLED LOOK BEAUTIFUL INSIDE AND OUTSIDE. THE WHOLE EXPERIENCE OF WORKING WITH THEM WAS SMOOTH AND TROUBLE-FREE. I HAVEN'T HAD TO CALL THEM BACK TO FIX ANYTHING SO I DON'T KNOW HOW THEY ARE ABOUT THAT. HOWEVER, I PLAN TO HAVE THEM DO THE REST OF MY WINDOWS SOONER OR LATER.

THE SALESMAN, BRUCE ZAIDMAN, KNEW HIS PRODUCT AND REPRESENTED IT WELL. HE RESPONDED WELL TO TECHNICAL QUESTIONS. HE DID NOT TRY TO SELL US A MORE EXPENSIVE PRODUCT THAT WOULD NOT PROVIDE ENOUGH VALUE TO JUSTIFY THE HIGHER PRICE. AFTER RECEIVING QUOTATIONS WITH CONSIDERABLE RANGE ($10,000 - $26,000) FROM FOUR OTHER COMPANIES, WE BELIEVED BRUCE OFFERED THE BEST PRODUCT FOR THE MONEY. THE INSTALLATION CREW DID AN EXCELLENT JOB. THEY WERE EFFICIENT, COURTEOUS, AND DID A SURPRISINGLY GOOD JOB OF CLEANING UP. EX.: THEY VACUUMED THE FLOORS BELOW THE WINDOWS INSIDE AFTER CAULKING. THIS IS THE SECOND PROJECT THIS COMPANY HAS DONE FOR US WITHIN THE LAST TEN YEARS. THEIR WORK IS CONSISTENT, AND THEY DO WHAT THEY SAY THEY ARE GOING TO DO.

WINDOW WORLD WAS A PLEASURE TO WORK WITH. THEIR ESTIMATE WAS CLEAR AND AFTER IT, I DECIDED NOT TO SHOP AROUND. THE INSTALLERS WERE VERY PROFESSIONAL, METICULOUS, AND LEFT OUR HOUSE AND OUTSIDE ABSOLUTELY CLEAN. THEY ARRIVED ON TIME. TOOK THEIR SHOES OFF WHEN INSIDE. THEY WERE POLITE, WELL-MANNERED, AND HAD OUR BEAUTIFUL WINDOWS INSTALLED IN A MATTER OF 3 HOURS.

THEY WERE VERY POLITE AND FRIENDLY INSIDE THE HOUSE. THEY CAME OUT, DID WHAT THEY WERE SUPPOSED TO CLEANED UP AND LEFT.

THEY WERE PROFESSIONAL, POLITE, ACCESSIBLE AND TIMELY. TIME WILL TELL IF THE QUALITY OF THE WINDOWS IS AS GOOD AS PRESENTED, BUT THE ORDERING AND INSTALLATION PROCESS OCCURRED WITHOUT A HITCH. THE WINDOWS LOOK GREAT.

HORRIBLE, WOULD NOT RECOMMEND THIS COMPANY TO ANYONE.

PROFESSIONAL SALES/ESTIMATOR AND OFFICE FOLKS. PROFESSIONAL INSTALLERS TOO! CALVIN SHOWED UP TO MEASURE, ON TIME. CALLED ME WHEN THE WINDOWS ARRIVED TO SCHEDULE AN INSTALL DATE. AGAIN - ARRIVED ON TIME, WITH 2 WORKERS - AND THEY FINISHED THE INSTALL AND CLEAN-UP THAT SAME DAY. GREAT INSTALLATION AND CLEAN UP. I PAY ATTENTION TO DETAIL, AND KNOW HOW TO DO (MINOR) REMODELING WORK, AND THESE GUYS DID THE WORK CORRECTLY. THE FINISHED PRODUCT LOOKS GREAT. I AM SATISFIED TO HAVE RECEIVED THE PRODUCT AND WORKMANSHIP I AGREED TO PAY FOR. I WOULD (AND WILL) HIRE THEM AGAIN WHEN IT IS TIME TO REPLACE MY EXISTING WINDOWS. GET COMPETETIVE BIDS TO CHECK YOUR PRICE.

EXCELLENT SALES WOMAN. VERY KNOWLEDGEABLE. COURTEOUS, QUIET, STEADY WORKERS. EXCELLENT RESULTS.

HE'S HONEST, WILL TELL YOU STRAIGHT UP HOW HIS PRODUCT MEASURES UP WITH OTHERS.

THEY USE SUBS, EVEN THOUGH THEY STATE THAT THEY DON'T. OUR CREW NUMBERED FROM 1 TO 3 ON ANY GIVEN DAY. AFTER THE JOB WAS FINISHED, WE NOTICED THE FOLLOWING; SEVERAL AREAS WHERE THERE WERE GAPS BETWEEN THE FASCIA & SOFFIT; LARGE AMOUNTS OF POORLY APPLIED CAULK DUE TO LARGE GAPS AT A FEW SEAMS; SEVERAL WARPED VERTICAL PANELS WHERE THEY MEET WINDOWS OR DOORS; A FEW VERTICAL PANELS WERE CUT TOO SHORT; POOR WORKMANSHIP AT SEVERAL AREAS AROUND CORNERS, EAVES AND OVERHANGS. TO HIDE THE FASCIA & SOFFIT GAPS, THEY INCREASED THE WIDTH OF THE FASCIA IN SEVERAL AREAS. NOW WE HAVE FASCIA THAT HAVE TWO DIFFERENT WIDTHS. AFTER THE SUBS SPENT 1 WHOLE DAY CORRECTING SOME OF OUR CONCERNS, THEY ASKED US IF WE WONDERED WHY IT WASN'T DONE THIS WAY THE FIRST TIME!WE WERE TOLD THAT 95% OF THEIR CUSTOMERS WOULDN'T HAVE NOTICED THE THINGS WE DID. WE WERE TOLD THAT A DESIGN FLAW COULD ALLOW WATER TO GET BEHIND THE SIDING & INSULATION. SOME OF THE DETAIL WORK (WRAPPING AROUND OCTAGON & HALF ROUND WINDOWS) WAS EX

A VERY PROFESSIONAL ASSESSMENT AND PROPOSAL. IF WE CHOOSE TO DO WINDOW REPLACEMENT, IN THE FUTURE, WE WOULD START WITH THIS COMPANY.

I WAS VERY HAPPY WITH BOTH THE WINDOWS AND THE SERVICE. THEY ARRIVED WHEN THEY SAID THEY WOULD AND DID AN EXCELLENT JOB REPLACING THE SILLS AND OTHER ROTTEN MATERIALS.

BRUCE WAS VERY PROMPT IN RETURNING MY CALL AND CAME OUT IN A FEW DAYS TO GIVE ME AN ESTIMATE. HE TOOK A LOT OF TIME DISCUSSING MY OPTIONS AND TELLING ME ABOUT THE PRODUCT. THE COMPANY SEEMS TO SELL EXCELLENT PRODUCTS AND SERVICES.

NEVER RETURNED MY PHONE CALL. WHEN I CALLED, I WAS TOLD ''JANET WILL CALL YOU BACK SHORTLY TO SCHEDULE YOU''. 3 DAYS LATER, AND STILL NO ONE EVER CALLED ME BACK.

THIS IS THE SECOND HOUSE WINDOW WORLD HAS INSTALLED NEW WINDOWS IN FOR US. THEY ARE VERY PROFESSIONAL AND DO A WONDERFUL JOB. WE HAD A PROBLEM WITH THE GLASS IN ALMOST EVERY WINDOW DUE TO SOME KIND OF MANUFACTURING DEFECT, AND THEY CAME BACK PROMPTLY WITH NEW SASHES TO REPLACE THE PROBLEM GLASS. I THINK IT IS IMPORTANT TO BE AWARE THAT ERRORS OCCUR, IT IS ALL IN THE WAY THE MISTAKES ARE CORRECTED. WINDOW WORLD DID A WONDERFUL JOB AND MY HOUSE LOOKS FABULOUS AND IS QUIET AND WARM.

WHEN I STARTED TO ASK MY QUESTION, THEY PUT ME THROUGH TO JOHN WHO WAS VERY NICE AND TOOK THE TIME TO EDUCATE ME. I TOLD HIM THAT WE HAD A WINDOW WITH A BROKEN SEAL AND HE SUGGESTED ANOTHER COMPANY TO REPLACE THE GLASS VS. CHANGING OUT THE ENTIRE WINDOW. IF WE DECIDE TO CHANGE OUR WINDOWS I WILL DEFINITELY CALL WINDOW WORLD.

INSTALLERS WERE EXCELLENT. THEY WENT ABOVE AND BEYOND WHAT WAS EXPECTED AND CLEANED EVERYTHING INSIDE AND OUT.

CALVIN AND HIS GROUP DID AN EXCELLENT JOB. HE IS VERY MUCH A PERFECTIONIST AND MEASURED TWICE JUST TO MAKE SURE EVERYTHING FIT JUST PERFECT. THE NEW WINDOWS AND DOORS LOOK EXCELLENT. WE ARE VERY PLEASED.

THE SALESMAN WAS NICE AND KNOWLEDGEABLE. THE CREW WAS GREAT. THEY WERE VERY EFFICIENT. MY ONLY NEGATIVE COMMENT IS THAT I WISH THEY HAD TAKEN ALL THEIR TRASH INSTEAD OF USING MY CONTAINER.

SALESMAN/OWNER WAS PLEASANT AND KNOWLEDGEABLE. CREW WAS PUNCTUAL, PROFESSIONAL AND HARDWORKING. MY DOORS WERE UP WITHIN HALF A DAY AND ARE BEAUTIFUL.

THIS COMPANY EXCEEDED OUR EXPECTATIONS. WE ARE NEW TO CHARLOTTE WITH MUCH WORK TO BE DONE ON AN OLDER HOME AND WINDOW WORLD WAS OUR FIRST EXPERIENCE WITH A REMODELING FIRM. I HOPE THE REST OF OUR EXPERIENCES AT LEAST COME CLOSE TO THIS ONE. THE BAR HAS BEEN SET QUITE HIGH.