West Shore Home Charlotte

bathtub refinisher, home remodeling contractor, door installer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.9938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 851-875 of 938 reviews

Joseph K.
08/2019
5.0
Jenny, Jackie and Alex were great.... Professional , Polite, and Pleasant. Definitely five star.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judith T.
08/2019
4.0
Very satisfied with the shower installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Shirley S.
08/2019
5.0
We are very pleased with the work Robert and Patrick did for us. They were both very professional and friendly, they explained everything and answered all the questions we needed. Quality of their work was great, would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael W.
07/2019
4.0
My wife and I were under the impression that we were getting stone from talladega Alabama, and it was a man made plastic like product, but overall we are pleased with the end result. It did require a second visit as a solid wall was 2 pieces with a seam and it looked terrible, reached out to the company and they sent the same crew, one of which said some customers like the seam, I find that hard to believe due to the horizontal pattern having lines which do not line up if not one piece, Luckily after reviewing the contract I noted a 3-piece not 4 piece in the contract, company promptly resolved the issue.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alan M.
07/2019
4.5
Excellent work, excellent crew.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Victoria S.
07/2019
5.0
I was very pleased with all aspects of this project - was able to get a quote quickly, installation was excellent and fast, customer service was very responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen K.
07/2019
5.0
These guys were awesome! This was supposed to be a two-day job they completed it in one day. They showed up on time installed all of my windows which turned out beautiful. They were a great crew to work around, they were respectful and considerate of my space. They worked very hard to get the windows installed In a timely fashion I was very surprised when they moved furniture took down and replace the blinds and mostly when they thoroughly cleaned up after the job. I would hire these guys back in a minute! Awesome job!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
3.5

Yes, I recommend this pro

Kimberly C.
07/2019
5.0
Fairbanks did an amazing job replacing our shower. Robert and Patrick, our installers, were so professional. We hardly heard any noise, and they were always courteous, explaining everything to us, asking us to inspect the work, and then cleaning up quickly and efficiently. They refinished part of our wall and installed the most perfect, beautiful new shower for us. The company also walked us through every step of the way, following up with phone calls and emails. I highly recommend them for a beautiful, quality job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane S.
07/2019
5.0
Sales person was very knowledgeable. We got to choose everything from the style of shower to the faucet style. They’ve kept us informed on everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

pam b.
06/2019
5.0
Fantastic!!! We installed hurricane windows in our house. Our windows look amazing! Everyone was very professional. The removal, installation and clean up went better than I ever expected. Great company I would recommend to everyone!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marilyn S.
06/2019
5.0
The office staff kept in touch with us from start to finish. The installers, Devan & Robert, were friendly, courteous, professional, and did a fantastic job changing my ugly bathtub to a beautiful stand up shower with a built in seat. I would highly recommend this company for all of your remodeling jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

james g.
06/2019
5.0
removed an old steel tub that was pitted and over 40 years old. Installed a shower only to replace the tub/shower combination. They also installed new pipes and drain for the new shower. The removal, installation, and cleanup were flawless. The only issue was that I thought it was quite expensive. I paid $6,500.00.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Antonio H.
06/2019
5.0
Great work done and exceptional customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joyce J.
05/2019
5.0
No comment

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Moe F.
05/2019
4.5
N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Rosemary T.
05/2019
4.0
We had a tub/shower converted to a shower. Due to the size of the area, installation was postponed two days falling on a Friday. When Shane arrived he realized that it was a two-day job and advised us he could not come back until the following Wednesday. This was a little bit of an inconvenience but Shane was very apologetic. When we finally used the shower, there was a loud noise coming from the on/off lever. I called the office and the representative was very kind and willing to help. She said she would call me back but when I did not hear back the next day, I called again. She said there would be someone in our area the next day. Sorry I cannot remember the gentleman who came, but he was very professional and fixed the problem. Although there were a few hiccups, everything worked out fine, and we love our shower. I would like to commend Shane for his honesty and expertise. Also, it was always a pleasure dealing with the representatives in the office.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Sally D.
05/2019
5.0
We had nothing but good feelings about the whole process from the design consultant through the 2 women that were the installers. They scheduled the project to be done before we had to leave and Jenny and Jackie showed up on time and did excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bonnie C.
05/2019
5.0
Very pleased with the work that was done. Jeff, Kurt and Ernest were very pleasant and professional. My only issue is a little bit of lack of communication.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Patricia P.
05/2019
5.0
I was thoroughly impressed with their work ethic. They cleaned up after the project. I wanted to especially thank Shane and Austin, they were professional and polite and overall nice to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary B.
05/2019
5.0
Robert and Devon upgraded the tub area in our guest bathroom. They were efficient, pleasant, considerate, skilled and tidy. The finished product is *pretty as a picture*. The initial contact person at Market of Marion, the sales person, Ricardo Valdes and the office staff are very professional. No negative surprises. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy M.
04/2019
5.0
Very nice windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark M.
04/2019
5.0
We had Fairbanks Construction convert a soaking tub into a 42"x60" shower. Devon and Robert did a FANTASTIC job!! They were courteous and professional. I highly recommend Fairbanks Construction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Patty A.
04/2019
5.0
Devon and Robert were very professional and friendly, skilled, cleaned after themselves and we are very satisfied with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles R.
04/2019
5.0
Austin and Patrick were great!!! Very professional, and made the work seem very easy as they were thorough and extremely efficient! Very clean too, we loved that! The windows came out fantastic, and we are very happy with the job. Will definitely recommend to friends and family

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael R.
04/2019
5.0
Very Happy with the new windows. Three brothers, Dave, Jimmy and Terry worked Great together, and did an excellent job installing them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

12031 Westhall Drive,, Charlotte, NC 28278

https://www.westshorehome.com/locations/charlotte-nc/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

bathtub refinisher,
home remodeling contractor,
door installer,
window installer,
interior designer

FAQ

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed

Yes, West Shore Home Charlotte offers free project estimates.
No, West Shore Home Charlotte does not offer eco-friendly accreditations.
No, West Shore Home Charlotte does not offer a senior discount.
No, West Shore Home Charlotte does not offer emergency services.
Yes, West Shore Home Charlotte offers warranties.

Contact information

12031 Westhall Drive,, Charlotte, NC 28278

https://www.westshorehome.com/locations/charlotte-nc/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed