West Shore Home Charlotte

bathtub refinisher, home remodeling contractor, door installer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.9938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 776-800 of 938 reviews

Monica R.
10/2020
5.0
The employees were Travis Black and Ashton. Great guys. Very hard working and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$9,000

JoAnn C.
10/2020
5.0
Jeff Aiken was the installer and did a beautiful job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Herbert G.
10/2020
5.0
Dexter F and Travis H. replaced our old tub and shower with a walk in shower. This installation was in an old farmhouse with all the challenges of crooked walls and sloping floors. The results look great. We couldn't be more pleased! These guys were very courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vickie W.
10/2020
5.0
I wanted to take this time to really thank Ray Pollard and his worker.They both did an awesome job on my mom's shower.The both of them where so kind and considerate.I would recommend them to all my friends.Great job guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Noreen K.
10/2020
5.0
Our installers Travis H and William Black were great, professional and courteous. would refer them to anyone. Shower is beautiful and we are so happy. 1 day installation is fantastic

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maria S.
10/2020
5.0
Pedro D and Brian J did an excelent job replacing my bathtub for a walk in shower. They arrived on time. Very organized, professional and courteous. No waste of time, very efficient. I am very happy with the upcome of the project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

billy a.
10/2020
5.0
Chadd DW and William Black installers

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Helen H.
10/2020
5.0
The Workers were on time. They were Tyler ,Zach ,and Tim. Very professional and considerate. The job was done well and completed on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Fleming J.
10/2020
5.0
The 2 gentlemen were very respectful and they worked together as a team.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Charmaine G.
10/2020
5.0
Dexter and Johnny had to replace my shower. They were very courteous and arrived early. They explained what they were going to do and ensured that was what I wanted. From the beginning, I knew they were going to get the job done right! They took their time and did an excellent job! They even cleaned up after they were done. Thanks again, Dexter and Johnny!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$750,000

Theo B.
10/2020
5.0
Ray Pollard and his crew did an excellent job! Thanks for the hard work and how you protected our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Irvin K.
10/2020
5.0
My installer was Jeff Fitch and he was very knowledgeable about the installation and extremely friendly. He went above and beyond with the work that was required of him and a couple of extra touches also. When the work was completed in about 2 days which was a shower replacement that required a retainer wall to be torn down and a new one erected along with a beautiful clear glass and chrome shower doors installed, myself and my wife had to give Jeff a tip in appreciation. I would definitely recommend West Shore to others and hope you have the pleasure of having Jeff as your installer. Thanks Jeff.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$11,000

James C.
10/2020
5.0
Dexter and Johnny were punctual, thoroughly prepped the area before beginning the project, and involved us step-by-step while replacing the bathtub. They were very cordial , worked hard, and completely cleaned up the area after they finished their work. We were very pleased with the finished product! :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norma F.
10/2020
5.0
Johnny and Dexter were here on time, knew exactly what to do, and got the job done. They removed the bath tub and all down to the base. They installed a beautiful gray surround, new base, new fixtures and grab bars, and sliding glass doors. Great JOB! Will tell my neighbor about it, and he will probably have them do his too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,711

Milton A.
10/2020
5.0
Our salesman Dan Halsey was extremely knowledgeable and helpful to us throughout the process. Joe and Chad came out and removed all our old tile. They did a great job and did not damage any tiles outside the shower area. The pan was the wrong size and they had to order a new pan. I was contacted by Zach with WestShore Home and he expedited the pan order and kept me updated. When they received the pan, Ryan and Ashton came out to do the installation. They worked all day on the installation. The shower turned out so beautiful. They did an awesome job. Everyone that we dealt with at WastShore Home were helpful and courteous and always returned calls and messages. Thank you also to the ladies that did the scheduling. They were so helpful in setting our dates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sam L.
10/2020
5.0
From John Grunewald the design consultant to Dexter F. and Johnny the install team everyone was professional, happy and were willing to take both time and effort to address any questions or needs we had in respect to the design and final out come of our new shower stall. Dexter F. and Johnny covered the carpets and stairs runner. They cleaned up everything. When they finished you could not tell that they had removed an old tile shower stall and pan and installed a new one. The bathroom was cleaner after they finished then before they started. We could not be more pleased with this project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doris W.
10/2020
5.0
Well pleased with the final results. All workers were polite, pleasant and professional. Project was done on time . The gentlemen worked hard all day long. Thanks to Both/ Cody Tingler and Zack Stone were the gentlemen who did the project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,465

Lemira B.
10/2020
5.0
The installation was so fast! Travis B., Chad, Johnny were very nice and answered all my questions. They kept me informed of progress. In the end, they cleaned everything up, leaving no mess. I am so pleased with the installation that IĆ¢ m seriously considering them doing our second bathroom!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aut H.
10/2020
5.0
The salesman Bob Wood was very professional as well as informative. He was patient and understanding to our needs. He made knowledgeable suggestions to help us make our decision for the proper shower for my elderly father. Travis B., Bill and Ashton came to install the shower and were very professional, tidy and worked hard to make sure we were satisfied with every stage of the project. Very experienced in the trade and made the entire process pleasant. WELL worth the money we spent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,991

Lillian B.
10/2020
5.0
Travis B and Travis H were my installers. They were prompt, professional and pleasant. These young men worked very hard and tirelessly to redo my bathroom. I would highly recommend them to anyone. Also, the faucet on the tub was not as secure as I would have liked it. Within a couple of hours I received a call from William B and Johnny S. Not only did they try to secure the faucet, they offered to replace the existing and did so within a hour or less. Quality service is what I am paying for and without question I received it. Thank you WestShore Home. Lillian B.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,900

Eric C.
10/2020
5.0
On time and installed as scheduled

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CAROL A.
10/2020
5.0
Done an excellent job. Jennifer B got me started on my project. She showed me a variety of ways i could do my shower. She was very nice. I love my new shower. They arrived early and got started on my bathroom. The guys worked very hard.Chad D Williams, William Black, and Dexter Flowe. They cleaned up and made sure everything was in order before they left. They were very nice. Good value for the money!!! My new shower is beautiful!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,813

Doris W.
09/2020
5.0
Cody Tingler and Travis Hoyle did the work. They were most courteous, hardworking and efficient. Their work was exceptional. I would like them to do my other bathroom on Oct 12. They left me instructions for caring for the fixtures. It was a delight having them in my home. I look forward to seeing them again and their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeanette S.
09/2020
5.0
Cody Tingler and Mike Gibson were awesome workers .They had to come back the next day to finish putting up the doors. My son is very happy with the results. They cleaned up as wells. Good job!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Wilbur W.
09/2020
4.5
Great team effort... very friendly. Top priority was to please the customer. Joseph and Dexter went to great lengths to make sure everything was done to our satisfaction. Very pleased with finished project.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Contact information

12031 Westhall Drive,, Charlotte, NC 28278

https://www.westshorehome.com/locations/charlotte-nc/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

bathtub refinisher,
home remodeling contractor,
door installer,
window installer,
interior designer

FAQ

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed

Yes, West Shore Home Charlotte offers free project estimates.
No, West Shore Home Charlotte does not offer eco-friendly accreditations.
No, West Shore Home Charlotte does not offer a senior discount.
No, West Shore Home Charlotte does not offer emergency services.
Yes, West Shore Home Charlotte offers warranties.

Contact information

12031 Westhall Drive,, Charlotte, NC 28278

https://www.westshorehome.com/locations/charlotte-nc/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed