West Shore Home Charlotte

bathtub refinisher, home remodeling contractor, door installer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.9938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 701-725 of 938 reviews

Rover G.
02/2021
5.0
Best experience we could ever expected. . The team was on time and very professional from start to finish and all in one day. Installers Fred P, Jordan M, Reggie M and Tim S, were totally in sync with each other. They prepared everything first then completely gutted and redid 1 bathroom shower and 1 bathroom tub/shower for us. I was amazed how well they worked together. Fred was the leader but this team together was outstanding. Josh our salesman stopped buy to say hello. He talked with the installers and wanted to make sure my wife and I were happy. This level of caring is over the top and much appreciated . They were courteous and very neat, organized and clean. The results were amazing and they stayed late to make sure my wife and I were happy with everything. Fred went over every detail with us and he really is good at what he does. Iâ m very happy I selected West Shore Home for this project. If anyone out there is looking for someone to upgrade their bathroom tub and shower, you will not go wrong with West Shore Home. Thank you West Shore.....Very highly Recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$20,000

Isaac G.
02/2021
5.0
The installer team of Joe H. and Babar arrived on time, worked continuously until the project was complete. They were covid - safe, laid drop cloths to keep my home clean and were very knowledgeable of their products and service. The cleanup was very thorough and they provided a sample piece for color matching wall paint. The team insured that I perform a workmanship inspection during this inspection Joe H. explained the operation of the new shower head system and controls. I am very pleased with the finished product and the work ethic of this installation team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don B.
02/2021
5.0
Billy Mclawhorn did a great job with my shower installation. The job was top notch. Here at the scheduled time and finished my project on time with great quality,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Calvin O.
02/2021
5.0
We had Austin Casteel for our installer ,he was very professional, showed up on time explained what was going to happen ,made sure that we were happy with what was scheduled to happen. He was a very good worker. Kept job clean throughout the day. I would highly recommend Austin Casteel and West Shore to anyone wishing to upgrade on your home. And a big shout out to sales lady Stephanie Prince. Very knowledgeable about products. Very satisfied with experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,500

David W.
02/2021
5.0
They was respectful and helpful. They kept a clean work area at all times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Kelly B.
02/2021
5.0
Ray Pollard was great to work with. He did a fantastic job replacing my shower in the master bath. He has a great work ethic, craftsmanship and an eye for detail. So pleased with his work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charlene P.
02/2021
5.0
Very friendly and professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chesley M.
02/2021
5.0
Dexter F. and Alvin M. did a wonderful job changing my tub for a walk-in shower. They were early and completed the project in one day. Both were respectful, answered all my questions, maintained COVID precautions and made sure everything was working and cleaned up before they left. I highly recommend WestShore Home.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$7,691

Shawn F.
02/2021
5.0
Just had my tub/converted into a shower and Brian J. and Bob F. did a wonderful job they where on time,and also a pleasure to work with,Thank you guys very much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan D.
02/2021
5.0
They did a fantastic job even in our older house (which added time on). They still managed to get it all done in one day and I'm pretty sure they didn't even take a lunch break! We were really impressed with the final results and would highly recommend West Shore Home. The workers were Joe H and Babar. The work was done on 2/6/2021.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melanie M.
02/2021
5.0
West Shore Home was excellent to work with. We remodeled a walk in shower in our Master Bathroom. Installers Bob F and Brian J were punctual, efficient and great to work with. Got the job done in 1 day! Highly recommend West Shore Home for your next project!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Larry B.
02/2021
5.0
I just had my Tub/Shower converted into a walk-in shower and Pedro D. & Jermaine P. of West Shore Home did an outstanding job and all in 1 day. Thanks also to my design consultant Justin Walsh.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

Brenda H.
02/2021
5.0
Travis black and Alex Wilson did a amazing job very professional also they got the job done quick! I love it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

betty m.
02/2021
5.0
Remodel of my bathroom.took out large whirlpool and replaced with large shower that I can just roll my wheelchair in. Ezcellent job! The iinstallers were very nice and courteous. I am so happy with their work. Thanks Kevin, Hunter,and Mark! I would certainly recommend West Shore......

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary L.
02/2021
5.0
BATHROOM REMODEL CONVERTING TUB/SHOWER INTO A WALK IN SHOWER. EXCELLENT INSTALLATION - TOOK 1 DAY! MATERIALS AND PRODUCT WERE ALL FIRST CLASS, PLUS MATERIALS, WORKMANSHIP AND INSTALLATION ALL CARRY A LIFETIME WARRANTY. TRY GETTING THAT FROM YOUR NEIGHBORHOOD HANDYMAN!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Amy B.
02/2021
5.0
I had great service from beginning to end. I really appreciated Chip and his professionalism and great advice. The workers Ralph and Roger were great along with their supervisor Vance. They were very respectful and they were on time and were finished earlier than expected. They went through all the instructions throughly on how to take of my new shower. They didnâ t waste time and I noticed how well they worked together and made a great team. They are hard workers and I highly recommend West Shore Homes to anyone needing home improvements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tolandra M.
01/2021
5.0
Great experience. The sales person (Shayne Bybee) did a great job. The installers (Johnny and Brian) showed up on time and were professional and courteous. They cleanup everything and were out by 4:00pm I would recommend West Shore Home to anyone needing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles A.
01/2021
5.0
'The installers Danial and Vorn were professional and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shawn M.
01/2021
5.0
We hired West Shore to remodel both of our bathrooms, however a few days after the 3 day money back contract expired our son came down with Corona-19 and our water heater went out. At that point we needed our deposit back and cancel the project for the near future. I was expecting push back since we were outside the full refund window, however to my surprise, the VA Beach sales manager, after a phone call to the corporate office, was able to get us all of our money back. I was very impressed, and from a customer service standpoint, I would definitely recommend West Shore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terry P.
01/2021
5.0
Great job guys! What an improvement to the bathroom and all done in a day. Phillip Weaver the sales representative was professional, courteous, and did a great job of representing the company and answering all of my questions. The installing team was Cody Tingler and Zach Stone. What a great team to have representing your company! These 2 guys were courteous, professional, knowledgeable, work well together, and work hard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane W.
01/2021
5.0
This was my first remodel. Everything is explained up front and during the process. Work was completed as notified. Do Not hesitate to deal with this company. I found everything to be up above board, nothing unexpected or hidden. My salesperson was Sarah, my installers were Ryan C. & Jordan C. who not only did a fantastic job, but left everything nice and clean. Great job !!!! I will be calling them again soon for my other projects. You need to add more stars

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David D.
01/2021
5.0
Travis Black and Alex Wilson, were on time and completed our install in one day as promised. they do fantastic work and clean up was exceptional. l would not hesitate to recommend West Shore Homes and these two young men, we are very pleased with our shower install thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,500

Beverly R.
01/2021
5.0
John H. and Sean C. provided wonderful customer service and the work was fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clair H.
01/2021
5.0
Consult also done well.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

scott e.
01/2021
5.0
The project was Ivy league! Pedro D and Jermaine Patterson showed up on time and were very professional. The work was completed on time and they both did an amazing job! I wish I could give more than 5 stars! I will definitely recommend Westshore Home!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

Contact information

12031 Westhall Drive,, Charlotte, NC 28278

https://www.westshorehome.com/locations/charlotte-nc/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

bathtub refinisher,
home remodeling contractor,
door installer,
window installer,
interior designer

FAQ

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed

Yes, West Shore Home Charlotte offers free project estimates.
No, West Shore Home Charlotte does not offer eco-friendly accreditations.
No, West Shore Home Charlotte does not offer a senior discount.
No, West Shore Home Charlotte does not offer emergency services.
Yes, West Shore Home Charlotte offers warranties.

Contact information

12031 Westhall Drive,, Charlotte, NC 28278

https://www.westshorehome.com/locations/charlotte-nc/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed