West Shore Home Charlotte

bathtub refinisher, home remodeling contractor, door installer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.9938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 651-675 of 938 reviews

LInda L.
05/2021
5.0
Ray Pollard was very knowledgeable and the other 2 gentlemen, Kevin and Joel, were friendly. I expected a full day of redo, but the job was done in about 5 1/2 hours. My shower looks great. The guys left no mess behind. I recommend this company and their crew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$8,600

Daphine M.
05/2021
5.0
Very professional, and completed the job in one day. And cleaned up the mess. Pedro D and Kevin G

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edna D.
04/2021
5.0
We had a wonderful experience beginning with the project adviser. The two young men (Cody T. and Alex W.) were great from the time when they entered our home until the time they finished. They kept us inform as each step they accomplished. They finished the job earlier than one day. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$10,000

CHARLES B.
04/2021
5.0
Ryan, Pedro, and Brain did a complete tear out of the old shower and put in the new shower in 8 hours. They checked the area under the old shower for any issues and showed me the area was clear of any problems. They completely removed all debris and clean the work area. they did everything we were promised. The customer service is excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

tom T.
04/2021
5.0
Cody T and Oscar did an awesome job installing our new shower. They were professional, and organized. They completed the job earlier than scheduled. They cleaned up with no signs they had been at our house. The material they used is very durable and will not leak. The instructions that were left for cleaning seems to be very simple. Thanks to Gunner for the 3 hours he spent with us before deciding to have the work completed. He was very through in his presentation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$8,500

John H.
04/2021
5.0
Installers Pedro and Ryan arrived on time and were very nice, polite, and professional. They did an amazing job of installing our new walk in shower and the clean up afterwards. We have another full bath that we may convert into a walk in shower, in the future, and would not hesitate to call on West Shore Homes to do the installation. They are very knowledgeable, professional, and got the job done in one day. Thank you so much for our new walk in shower, we love it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve C.
04/2021
5.0
Robert F, Will W, Khan B very good installers

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

Alice B.
04/2021
5.0
We were very pleased with the work that our installers did. We had Joe H, Babar and Joel. They did a great job with the installation and clean up after. They were very pleasant and professional. Would have them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Leanne B.
04/2021
5.0
Levi was my Sales Person. He showed me the products and helped me pick out my new Tub to shower Conversion. Very knowledgeable , Polite and arrived on time with a mask on. My new shower arrived earier than planned so my install was moved up a week. The two installers, Brian J and Zach S. arrived on time and started to work. They did an amazing Job !! They kept me informed about what they were doing durning each step. They are absolutely fantastic workers! It only took the better part of a day. My shower LOOKS FANTASTIC!!! I would reccomend West ShoreHome to Anyone looking to convert their Old dingy Fiberglass bath tub into a step into shower with grab bars. Ya'll Guys did a Fantastic Job, Thank You West Shore Home!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glen R.
04/2021
5.0
BrainJ and Oz M. were very professional, did an amazing job. Very well mannered and went above to make sure we were satified. I have already told my neighbors. they are the best service people we have had to do work for us. Make sure you call for your bath work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,200

Sara T.
04/2021
5.0
Joe H and Babar were wonderful workmen. They didn't waste anytime in getting the job done and complete with no mess left behind. We are happy with our new shower. The fact that the work was completed in a day was wonderful. Awesome job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,500

Terry R.
04/2021
5.0
Outstanding installers.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Latonya M.
04/2021
5.0
Travis B and Alex W were the two installers for my shower and they did an absolutely amazing job. The service was immaculate and the guys were very friendly and respectful. I couldn't have asked for better service anywhere else. I am very pleased with everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Johnny L.
04/2021
5.0
We had West Shore Home to remove our old bathtub and install a new shower. Johnny and Oz were the installers and were so polite and professional . They completed the work in a day and the shower is amazing. We are very pleased with the whole experience with West Shore Home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Heather F.
03/2021
5.0
The installation only took 1 day and the whole experience was great. The design consultant Desmond D. Who came out initially done an amazing job. My installers, Pedro D. And Ryan E. were very professional, friendly, and done an outstanding job installing my new shower. The whole experience was top notch and my new shower is incredible! Highly recommended this company for your home improvement jobs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

Emma B.
03/2021
5.0
The guys that completed the work were on time, kept me informed on what they were doing and yes cleaned up when the job was completed . Bob F., Jermaine P. and Will W. all did a great job. Very nice men to represent West Shore Home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cecelia J.
03/2021
4.5
Everyone we came in contact with was awesome. And the completed project was outstanding as advertised. The in-between was troublesome as we were delayed for a month with no contact from the company. The major problem is that the sales person, that was excellent at his job, was expected to do the job of an installer. Someone that installs the materials should have looked at our space to ensure the job could be done as promised. I commend the team that came out initially for knowing instantly that they could not complete the job. And, the installers that eventually installed the shower were phenomenal, 5+ stars to Ray Pollard & Tye. They promised a one -day job and they delivered, leaving everything nice and clean.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Rene C.
03/2021
5.0
Travis Black and Alex Wilson are 2 of the best installers we have ever had the pleasure of working with. They were punctual, neat, and professional at all times. They removed our old tub enclosure and installed our beautiful walk-in shower with care and attention to every detail. Whenever my husband or myself had a question about the product or anything they were doing, they would stop and explain it to our satisfaction. They worked extremely well together and treated our home as if it was their own. The team was courteous and respectful and kept us apprised of their progress every step of the way. Even the cleanup was complete and unrushed. Travis and Alex are consummate professionals and are truly a credit to your company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,517

Randy G.
03/2021
5.0
Installers Johnny and Joel were great! Did a really good job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah W.
03/2021
5.0
Travis Black and Alex Wilson removed our tub and installed a shower unit for my 83 year old mother and the did a fantastic job. They were on time and finished the job in one day. It looks great. They were very friendly and explained ever thing we needed to know. I would recommend them without any hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gene D.
03/2021
5.0
What a great experience. Couldn't be happier. Cody T did a great job and Justin our salesman was wonderful. Explained everything in detail. Cleaned up when the job was done. Very polite thru the whole process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,400

Jill N.
03/2021
5.0
Everyone on the West Shore team was professional, helpful, and personable. Shout out to Thamar A. (sales) Cody T. and Zach S. installation, and Karly (scheduling). That's the way to do business in my book.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$9,500

Jeffrey C.
03/2021
5.0
The 2 guys names were Bob F Bill Cocker did & professional job very friendly and did not mind me watching at all ---The install was easy and fast ---went over thing to show what was done and how everything worked---made sure everything was clean when they left ---got here at 8:00 was done at 4:00 ---so thanks again for the great job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Christina H.
03/2021
5.0
This is a great company! Everyone was so pleasant and accommodating. To be honest I was dreading the whole â sales pitch â but Andrew B was so nice and listened to what we wanted and made it happen! It turned out to be a great experience. Also I canâ t say enough about the installers Brian J and Jermaine P they were both very professional and completed the project in record time. We couldnâ t be happier with the finished product and overall was a Great experience! Would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill K.
03/2021
5.0
Did a great professional job on time. Everything was done perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,700

Contact information

12031 Westhall Drive,, Charlotte, NC 28278

https://www.westshorehome.com/locations/charlotte-nc/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

bathtub refinisher,
home remodeling contractor,
door installer,
window installer,
interior designer

FAQ

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed

Yes, West Shore Home Charlotte offers free project estimates.
No, West Shore Home Charlotte does not offer eco-friendly accreditations.
No, West Shore Home Charlotte does not offer a senior discount.
No, West Shore Home Charlotte does not offer emergency services.
Yes, West Shore Home Charlotte offers warranties.

Contact information

12031 Westhall Drive,, Charlotte, NC 28278

https://www.westshorehome.com/locations/charlotte-nc/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed