West Shore Home Charlotte

bathtub refinisher, home remodeling contractor, door installer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.9938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 626-650 of 938 reviews

Nicki V.
06/2021
5.0
I love my new shower! Ray and Zach did an amazing job! They were on time, professional and proficient. I would definitely recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,000

Crystal G.
06/2021
5.0
The experience was great. Brick J. and Zae was awesome. They came in and did they job. Love my new shower. Thanks again

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

$11,000

Walter M.
06/2021
5.0
Dexter and Jermaine were great. Very professional and respectful. Excellent work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$110,000

David B.
06/2021
5.0
very good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Doris M.
06/2021
5.0
Cody, Jermaine and Jacob showed up on time and were so sweet, courteous and helpful. Did a wonderful and "quick" job. I had to leave them and I felt so comfortable doing this. I could not have asked for three nicer gentlemen . I am so happy that I made the change from an old tub to a walk-in shower. Love that they brought their own vac and did such a great "clean up".....

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

$8,000

jeff h.
06/2021
5.0
Oscar M @Dan G were great super great job cleaned up the job site clean great work , Shower looks great thanks guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Constance B.
06/2021
5.0
Our overall experience was exceptional. Phil, the Sales Rep, was personable, professional and friendly. Oscar M. and Dan G. were careful to be tidy during the installation and they did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Wilma M.
06/2021
5.0
My installer was very professional. Completed assignment, cleaned worksite, very easy to talk to. My installer was focused and his experience shows in his finished work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jamie W.
06/2021
5.0
I needed a new shower installed. The old tub/shower combination was outdated, old and did not serve my needs anymore. Eric T. was the representative that showed up to show there products and I liked what I saw. I needed a special size pan made for medical purposes and Eric and the West Shore Homes people came through. Chris B. and Chris M. showed up to do the installation. They were on time, wearing facemask and ready to work. They did a WONDERFUL JOB and I was very pleased with the results. I have recommended them to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Gary N.
06/2021
5.0
Ray, Ty and Alvin did an excellent job installing the shower. Professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Stephen K.
06/2021
5.0
Amazing work! Dexter and Alvin came in and got it done! We have received exceptional 10 STAR service from start to finish on our small shower project. Our salesperson, Nathan Turner deserves a huge shout out for taking the time to get us to the finished product. Thank you to everyone @ WestShoreHomes!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,100

Ann Marie T.
06/2021
5.0
Amazing! Their concept was spot on for our space. Our Master was completely updated in one day. Daniel G and Oscar M did a fantastic job. They were polite and professional and left everything clean and spotless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5


TERRI G.
06/2021
5.0
All in a day.....I had one shower updated and a 2nd tub/shower converted to a shower only. The installers: Zach Stone, Alex Wilson, Cody, Jermaine and Jacob were wonderful. Extremely polite and worked so very hard. Would definitely use these folks again. GREAT EXPERIENCE, I'm so happy with what they accomplished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Kathi H.
06/2021
5.0
Installation went awesome. The guys (Travis Black and Dennis) did an amazing job. Asked questions when they needed too, left my bathroom cleaner than it was. I couldnâ t of ask for a better experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,181

Jan P.
06/2021
5.0
Bob and Joell were very professional but friendly. They answered our questions and kept us informed throughout the process. I would highly recommend West Shore for your bathroom upgrade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,800

Jennifer R.
05/2021
5.0
The installers Zach Stone and Alex Wilson are very nice and do a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Nancy w.
05/2021
5.0
Ray Pollard and Ty Timmons re did my shower. I love it!! They did it in one day, could not have been nicer, did a great job. This is something I wanted for a long time. I told Ray what a great job he 'd done and he said " I take pride in my work". I take pride in his work as well. And Ty's also. They worked well together.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert C.
05/2021
5.0
Tow great installers. Kenneth and John. Very satisfied with the service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Carolyn M.
05/2021
5.0
Oscar and Cody, my installers, were very friendly and professional. They walked me through !step by step, their process and what would be needed from me during the project timeline. They were very upfront about a glass door with a manufacturer defect and completed the paperwork necessary to order a replacement. They worked with me on the trim work which was not documented in my paperwork, but was needed and they installed it to my specifications. They cleaned up thoroughly afterward and gave me complete instructions on when to use the shower and what cleaning products would work best on the shower since it is an acrylic surface. I would gladly recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$14,000

Jodie H.
05/2021
5.0
The father son team Elliott and Elliott were professional, clean and punctual. Both of the gentlemen know their stuff! The work was beautifully done! So easy they came when promised and cleaned up after themselves. I highly recommended this company!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,000

Ruby A.
05/2021
5.0
My installers Dexter & Alvin knew exactly what they were doing, professional, friendly, polite, and ensured that optional bar /shelf placements were placed exactly where we wanted them. They explained what they would be doing. Cleaned their project area exceptionally well including their entire path out the door. We are happy with all the services we have received from West Shore and again THANK YOU Dexter and Alvin for a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa A.
05/2021
5.0
Great work and did our complete install in one day! Alex Wilson and Zach Stone were our installers and they were excellent to work with. They were friendly, considerate, and professional. They cleaned up when they were finished and answered all of our questions. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$14,000

Teresa M.
05/2021
4.5
Elijah and Chris came in and got straight to work, Elijah went over the work order to make sure it was correct while Chris brought in tools, Elijah started the job while Chris put down drop cloths on the floor. They are a great team. They are very professional, polite, and double check on the placement of the shower's shelves,before installation. Was not mess left and the shower looks great and the caulk lines at amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$91,500

Herbert R.
05/2021
5.0
Oscar and Cody are the best workers I have ever had do work for us. They explained everything that they were going to do and did it in a very professional manner. They were both friendly, courteous, and cleaned up the work area very good. They also take pride in the work they do.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Timothy P.
05/2021
5.0
West Shore holds up to their advertisement. Very professional, on time, and polite. All things were explained in detail. The salesman was excellent in his job and the installers did likewise. I will never regret using this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$9,100

Contact information

12031 Westhall Drive,, Charlotte, NC 28278

https://www.westshorehome.com/locations/charlotte-nc/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

bathtub refinisher,
home remodeling contractor,
door installer,
window installer,
interior designer

FAQ

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed

Yes, West Shore Home Charlotte offers free project estimates.
No, West Shore Home Charlotte does not offer eco-friendly accreditations.
No, West Shore Home Charlotte does not offer a senior discount.
No, West Shore Home Charlotte does not offer emergency services.
Yes, West Shore Home Charlotte offers warranties.

Contact information

12031 Westhall Drive,, Charlotte, NC 28278

https://www.westshorehome.com/locations/charlotte-nc/

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed